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About This Course
What you will learn - Gain a New Perspective on Women in the Workforce
  • Greater Collaboration
  • Culture of Work-Life Balance
  • Setting Expectations Verbally
  • Documenting Expectations
  • Achieving the Goal
  • Record the Achievements
  • Starting a conversation
  • The four levels of conversation
Get BIG Savings with our Ultimate Women in Leadership Online Bundle, 10 Certificate Courses
  1. Women in Leadership
  2. Leadership and Influence
  3. Supervising Others
  4. Coaching and Mentoring
  5. Measuring Results from Training
  6. Assertiveness and Self-Confidence
  7. Interpersonal Skills
  8. Stress Management
  9. Employee Motivation
  10. Be A More Likeable Boss
1. Women in Leadership: Gain a New Perspective on Women in the Workforce

In the world today, women make up half of the workforce. Unfortunately for women, their male colleagues are promoted at a much higher rate. Women offer great work ethnics, and bring something different from men to the workforce, but many times it goes unnoticed.  In this course, you will learn about how organizations can develop women leaders, about the benefits of women in organizations, as well as advancements for the future of women. You will learn how women in the workplace cannot only benefit the women themselves, but also your organization as well.

With the Women in Leadership course, you will learn how women are changing the workforce. Through this course, you will gain a new perspective on the workforce, and what benefits can come from hiring and promoting women to higher positions.

By the end of this Women in Leadership Online Short Course, you will be able to:

  • Discuss the leadership gap between men and women
  • Learn about women in various powerful positions
  • Discuss different traits associated with women in management
  • Understand the different barriers facing women in leadership positions
  • Learn about the benefits of having women in the workforce
2. Leadership and Influence: Become a Great & Influential Leader

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

Once you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

By the end of this Leadership and Influence Online short Course, you will be able to:

  • Understand what leadership means.
  • Explain the Great Man Theory.
  • Explain the Trait Theory.
  • Understand Transformational Leadership.
  • Understand how to adapt your leadership styles for the people you lead.
  • Understand leading by Directing
  • Understand leading by Coaching
  • Understand leading by Participating
  • Understand leading by Delegating
  • Kouzes and Posner
  • Conduct a personal inventory
  • Create an action plan
  • Establish personal goals
3. Supervising Others: Effectively Manage Your Staff to get More out of Them

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

The Supervising Others course will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

By the end of this Supervising Others Online Short Course, you will be able to:

  • Define requirements for required work.
  • Set the expectations for your staff.
  • Establish SMART goals for yourself.
  • Help your staff set SMART goals.
  • Learn to delegate appropriately.
  • Provide effective feedback to your staff.
  • Utilize effective time management techniques.
  • Perform effective conflict resolution.
  • Understand how to manage effectively in different situations.
  • Understand what a new supervisor needs to become an effective supervisor.
4. Coaching and Mentoring: Get the Best out of your Employees to Increase Productivity

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

By the end of this Coaching and Mentoring Online Course, you will be able to:

  • Identify the difference between mentoring and coaching,
  • Understand the GROW model.
  • Identify and set appropriate goals using the SMART method of setting goals.
  • Understand how to identify the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee
  • Understand how to create a preliminary plan.
  • Finalise a plan or wrap it up motivating your employee to work within them.
  • Identify the benefits of fostering trust with your employee.
  • Identify the steps in giving effective feedback.
  • Identify and overcome obstacles that hinder the growth and development of your employee.
  • Identify the end and how to transition your employee to other growth opportunities.
  • How to use both mentoring and coaching to enable long-term development through a positive relationship with your employee.
5. Measuring Results from Training: Master The Learning Cycle & Get More Out Of Training

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits.

Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on. In this course, we will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings.

By the end of this Measuring Results from Training Online Short Course, you will be able to:

  • Understand Kolb's learning styles and learning cycle
  • Understand Kirkpatrick's level of evaluation
  • Be familiar with many types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments and learning journals
  • Understand when to use each type of evaluation tool
  • Be able to perform a needs assessment
  • Know how to write learning objectives and link them to evaluation
  • Be able to write an evaluation plan to evaluate learning at each stage of the training and far beyond
  • Know how to identify the costs, benefits, and return on investment of training
  • Be familiar with the parts of a business case
6. Assertiveness and Self-Confidence: How To Be A High Achiever and Succeed in Life!

Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal lives.

The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence mean and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect.

By the end of the Assertiveness and Self-Confidence Online Short Course, you will be able to:

  • Define assertiveness and self-confidence, and list the 4 styles of communication
  • Describe the types of negative thinking, and how one can overcome negative thoughts
  • Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
  • Define the importance of goal setting, and practice setting SMART goals for assertive behavior
  • Utilize methodologies for understanding your worth - and the use of positive talk
  • List reasons why a pleasing appearance and body language are critical for creating a strong first impression
  • Practice sending positive communications phrased as "I-Messages"
  • Use the STAR model to make your case during a presentation challenge
  • Display rapport-building skills through assertive methods of expressing disagreement and consensus - building techniques
  • Practice strategies for gaining positive outcomes in difficult interpersonal situations.
7. Interpersonal Skills: Learn Powerful Communication Skills!

We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

By the end of this Interpersonal Skills Online Short Course, you will be able to:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
  • Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name
  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
  • Understand how the use of facts and emotions can help bring people to your side
  • Identify ways of sharing one's opinions constructively
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
  • Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive
8. Stress Management: How To Address and Overcome Stressful Situations

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. You will be shown how stress can be positive and negative, and we will look at the Triple A approach that will form the basis of this course.

The Stress Management course will give you a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. You will also understand what lifestyle elements they can change to reduce stress.

By the end of this course, you will be able to:

  • Identify the best approach to a stressful situation (Alter, Avoid or Accept)
  • Understand what lifestyle elements you can change to reduce stress
  • Use routines to reduce stress
  • Use environmental and physical relaxation techniques
  • Better cope with major events
  • Use a stress log to identify stressors and create a plan to reduce or eliminate them
9. Employee Motivation: How to Motivate your Team to Achieve Organizational Goals

When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.

The Employee Motivation course will give you several types of tools to become a great motivator, including goal setting and influencing skills. You will also learn about five of the most popular motivational models, and how to bring them together to create a custom program.

By the end of this Employee Motivation Online Short Course, you will be able to:

  • Defining motivation, an employer's role in it and how the employee can play a part
  • Identifying the importance of Employee Motivation
  • Identifying methods of Employee Motivation
  • Describing the theories which pertain to Employee Motivation - with particular reference to psychology
  • Identifying personality types and how they fit into a plan for Employee Motivation
  • Setting clear and defined goals
  • Identifying specific issues in the field, and addressing these issues and how to maintain this going forward
10. Be A More Likeable Boss: Enhance Your Leadership Skills to be Effective and Likeable Boss

Management and leadership roles want to be genuinely liked by the workers they supervise, seeking popularity for its own sake can be a dead-end path. Many have tried to lead while seeking popularity only to find that, indeed, they are loved but not respected. Becoming a more likeable boss however does not mean you have to sacrifice respect. However, being a likeable boss and a respected boss does mean you have to learn to be more effective.

In this course, you will take the first steps on what will be a continuous journey towards becoming a more effective boss, the side effects of which are both likeability and respect.

By the end of this Be A More Likeable Boss Online Short Course, you will be able to:

  • Understand how to develop leadership qualities
  • Know how to delegate effectively
  • Choose inspirational and engaging tasks for yourself and others
  • Use wisdom and understanding to lead others
  • Identify the roles of your team
  • Learn how to trust others and earn their trust

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This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

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The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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The Ultimate Women in Leadership 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Women in Leadership

Getting Started

Women and the Workforce

  • 50% of the Population
  • 60% of College Degree Earners
  • 47% of the US Workforce
  • 52% of Professional Jobs

The Leadership Gap

  • Women are Underrepresented in Leadership
  • Women in Executive Position
  • Women in Finance, Health Care, and Law
  • Historical Trends

Barriers to Women’s Leadership

  • Gender Differences are Overemphasized
  • Gender Differences are Undervalued
  • Women Lack Professional Networks
  • Work and Family Conflict

Traits of Women’s Management

  • Women Lead By Uniting Diverse Groups
  • Women Value Work-Life Balance
  • Women Value Interpersonal Relationships
  • Women Value Accountability

Benefits of Women’s Leadership

  • Greater Collaboration
  • Culture of Work-Life Balance
  • Culture of Accountability
  • Assists in Recruiting Millennials

Nurture Women’s Leadership

  • Actively Recruit Women
  • Create and Encourage Networking Opportunities
  • Pair Women with Mentors in Leadership
  • Create and Encourage Training Opportunities

Actively Recruit Women

  • Discover Your Barriers to Hiring
  • Discover Your Barriers to Retention
  • Recruit via Women’s Organizations
  • Create and Promote a Woman-Friendly Culture

Encourage Networking Opportunities

  • Create a Women’s Networking Group
  • Encourage Women to Join Organizations
  • Networking Builds Confidence
  • Networking and Recruiting

Pair Women with Mentors

  • Benefits of Mentoring
  • Think Creatively
  • Encourage Women to Mentor
  • Incorporate Mentoring at Every Stage

Create Educational Opportunities

  • Encourage the Learning of Leadership Skills
  • Internal Programs and Trainings
  • Outside Training and Workshops
  • Encourage Training at Every Stage of the Career

Wrapping Up

Course 2 - Leadership and Influence

Section One: Getting Started

Section Two: How Leadership Evolved

  • What is Leadership
  • Leadership Characteristics
  • Leadership Principles
  • Leadership through the ages
  • The Great Man
  • The Trait Theory
  • Transformational Leadership

Section Three: Situational Leadership

  • Situational Leadership: Telling
  • Situational Leadership: Selling
  • Situational Leadership: Participating
  • Situational Leadership: Delegating

Section Four: A Personal Evaluation

  • Kouzes and Posner
  • A Personal Inventory
  • Create an Action Plan

Section Five: Modeling the Way

  • Inspirational Role Model
  • Influencing Others’ Perspectives

Section Six: Inspiring a Shared Vision

  • Choose Your Vision
  • Communicate Your Vision
  • Identifying the Benefit for Others

Section Seven: Challenging the Process

  • Your Inner Innovator
  • Room for Improvement
  • Lobbying for Change

Section Eight: Enabling Others to Act

  • Encouraging Growth
  • Creating Mutual Respect
  • The Importance of Trust

Section Nine: Encouraging the Heart

  • Sharing Rewards
  • Celebrating Accomplishments
  • Making Celebration Part of Your Culture

Section Ten: Influencing Skills

  • The Art of Persuasion
  • The Principles of Influence

Section Eleven: Setting Goals

  • Create SMART Goals
  • Long-Term Plans
  • Creating a Support System

Section Twelve: Wrapping Up

Course 3 - Supervising Others

Section One: Getting Started

  • Objectives

Section Two: Setting Expectations

  • Criteria for Success
  • Spotting Opportunities for Improvement
  • Setting Expectations Verbally
  • Documenting Expectations

Section Three: Setting Goals

  • Understanding Cascading Goals
  • Creating SMART Goals
  • Helping Others Set Goals

Section Four: Assigning/Delegating Work

  • General Principles
  • The Dictatorial Approach
  • The Apple-Picking Approach
  • The Collaborative Approach

Section Five: Three Degrees of Delegation

  • First Degree: Complete
  • Second Degree: Partial
  • Third Degree: Complete

Section Six: Implementing Delegation

  • When to Delegate
  • Who Should I Delegate to?
  • Providing Instructions
  • Monitoring the Results
  • Delegation Dilemmas

Section Seven: High Impact Feedback

  • Characteristics of Good Feedback
  • Tools for Delivering Feedback
  • Informal Feedback
  • Formal Feedback

Section Eight: Managing Your Time

  • The 80/20 Rule
  • Prioritising with the Urgent-Important Matrix
  • Using a Productivity Journal
  • Using a Productivity Journal

Section Nine: Resolving Conflict

  • Understanding the Effective Conflict Resolution Process
  • Maintaining Fairness
  • Examining Root Causes
  • Creating Mutual Gain Options and Multiple Option Solutions

Section Ten: Establishing Yourself

  • Dealing with Promotion from within a Team
  • Supervising a Brand New Team
  • Dealing with an Established Team

Section Eleven: Survival Tips for a New Supervisor

  • Ask the Right Questions
  • Go to Gemba
  • Keep Learning!

Section Twelve: Wrapping Up

Course 4 - Coaching and Mentoring

Section One: Getting Started

  • Objectives

Section Two: Coaching, Mentoring, aren’t they the same?

  • Coaching
  • Mentoring
  • The G.R.O.W. Model

Section Three: Setting Goals

  • “G” for Goals
  • Identifying Appropriate Goal Areas
  • Create SMART Goals

Section Four: The Reality of GROW

  • Understanding Where You Are
  • Past Performance

Section Five: Options of GROW…

  • Your Path to BIG Success
  • The Best Approach
  • Structuring a Plan. 22

Section Six: It’s a Wrap

  • Create a Development Plan
  • First Step
  • Motivation

Section Seven: The Importance of Trust

  • What is Trust?
  • Trust & Coaching
  • How to Build a Trusting Relationship

Section Eight: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Nine: Obstacles & Roadblocks

  • Frequent Obstacles
  • Maslow’s Hierarchy of Needs Pyramid
  • Reviewing Progress & Re-evaluating Goals
  • Focusing on Progress not Shortfalls

Section Ten: Reaching the End

  • Achieving the Goal
  • Record the Achievements

Section Eleven: How Mentoring Differs from Coaching

  • Blending the Two Models
  • GROW Model & Mentoring
  • It’s all About Relationships

Section Twelve: Wrapping it Up

Course 5 - Measuring Results from Training

Module One - Getting Started

Module Two: Kolb's Learning Styles

  • Lesson One: The Four-stage process
  • Lesson Two: Accommodators
  • Lesson Three: Divergers
  • Lesson Four: Convergers
  • Lesson Five: Assimilators

Module Three: Kirkpatrick's Level of Evaluation

  • Lesson One: Overview
  • Lesson Two: Level One: Reactions
  • Lesson Three: Level Two: Learning
  • Lesson Four: Level Three: Behavior
  • Lesson Five: Level Four: Results

Module Four: Types of Measurement Tools

  • Lesson One: Goal setting
  • Lesson Two: Self-evaluations
  • Lesson Three: Peer evaluations
  • Lesson Four: Supervisor evaluations
  • Lesson Five: High-Level evaluations

Module Five: Focusing the Training

  • Lesson One: Performing a Needs Assessment
  • Lesson Two: Creating Learning Objectives
  • Lesson Three: Drilling Down Into Content

Module Six: Creating an Evaluation Plan

  • Lesson One: What Will We Evaluate?
  • Lesson Two: When Will the Evaluation be Completed?
  • Lesson Three: How will we evaluate it?
  • Lesson Four: Who will perform the evaluation?

Module Seven: Assessing Learning before Training

  • Lesson One: Workplace Observation
  • Lesson Two: Objectives Assessment

Module Eight - Assessing Learning during Training

  • Reviewing learning objectives
  • Performing hip-pocket assessments
  • Quizzes and tests
  • Skill assessments

Module Nine - Assessing Learning after Training

  • Evaluation timelines
  • Learning journal
  • Goal setting
  • Additional methods of evaluation

Module Ten - The Long Term View

  • Creating a long term evaluation plan
  • Methods of evaluation
  • Documenting lessons learned

Module Eleven - Calculating the Return on Investment (ROI)

  • A basic ROI formula
  • Identifying and measuring tangible benefits
  • Identifying and measuring intangible benefits
  • Calculating total costs
  • Making a business case

Module Twelve - Wrapping Up

Course 6 - Assertiveness and Self-Confidence

Module One - Getting Started

Module Two - What does Self-Confidence mean to you?

  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four styles

Module Three - Obstacle to our Goals

  • Types of negative thinking
  • Personal Application

Module Four - Communication Skills

  • Listening and hearing; they aren't the same thing
  • Asking questions
  • Body language

Module Five - The Importance of Goal Setting

  • Why goal setting is important
  • Setting SMART goals

Module Six - Feeling the Part

  • Identifying your worth
  • Creating positive self-talk
  • Identifying and addressing strengths and weaknesses

Module Seven - Looking the Part

  • The importance of appearance
  • The role of body language
  • First impressions count

Module Eight - Sounding the Part

  • It's how you say it
  • Sounding confident
  • Using "I" messages

Module Nine - Powerful Presentations

  • What to do when you're on the spot
  • Using STAR to make your case

Module Ten - Coping Techniques

  • Building rapport
  • Expressing disagreement
  • Coming to consensus

Module Eleven - Dealing with Difficult Behavior

  • Dealing with difficult situations
  • Key tactics

Module Twelve - Wrapping Up

Course 7 - Interpersonal Skills

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 8 - Stress Management

Module One - Getting Started

Module Two - Understanding Stress

  • What is stress?
  • What is eustress?
  • Understanding the triple A approach

Module Three - Creating a Stress-Reducing Lifestyle

  • Eating properly
  • Exercising regularly
  • Sleeping well

Module Four - Altering the Situation

  • The first A
  • Identifying appropriate situations
  • Creating effective actions

Module Five - Avoiding the Situation

  • The second A
  • Identifying appropriate situations
  • Creating effective actions

Module Six - Accepting the Situation

  • The third A
  • Identifying appropriate situations
  • Creating effective actions

Module Seven - Using Routines to Reduce Stress

  • Planning meals
  • Organising chores
  • Using a to-do list

Module Eight  - Environmental Relaxation Techniques

  • Finding a Sanctuary
  • Using music
  • Seeing the humor

Module Nine - Physical Relaxation Techniques

  • Soothing stretches
  • Deep breathing
  • Tensing and relaxing
  • Meditation

Module Ten - Coping with Major Events

  • Establishing a support system
  • Creating a plan
  • Knowing when to seek help

Module Eleven - Our Challenge to You

  • Creating a stress log
  • Week One: Recording events
  • Week Two: Identifying stressors and creating a plan
  • Week Three: Creating new habits

Module Twelve - Wrapping Up

Course 9 - Employee Motivation

Module One - Getting Started

Module Two - A Psychological Approach

  • Herzberg's Theory of Motivation
  • Maslow's Hierarchy of needs
  • The two models and motivation

Module Three - Object-Oriented Theory

  • The carrot
  • The whip
  • The plant

Module Four - Using Reinforcement Theory

  • A history of Reinforcement Theory
  • Behavior modification in four steps
  • Appropriate uses in the workplace

Module Five - Using Expectancy Theory

  • A history of Expectancy Theory
  • Understanding the three factors
  • Using the three factors to motivate in the workplace

Module Six - Personality's Role in Motivation

  • Identifying youe personality type
  • Identifying others' personality type
  • Motivators by personality type

Module Seven - Setting Goals

  • Goals and motivation
  • Setting SMART goals
  • Evaluating and adapting

Module Eight - A Personal Toolbox

  • Building your own motivational plan
  • Encouraging growth and development
  • Getting others to see the glass half-full

Module Nine - Motivation on the Job

  • The key factors
  • Creating a motivational organisation
  • Creating a motivational job

Module Ten - Addressing Specific Morale Issues

  • Dealing with individual morale problems
  • Addressing team morale
  • What to do when the whole company is de-motivated

Module Eleven - Keeping yourself Motivated

  • Identifying personal motivators
  • Maximising your motivators
  • Evaluating and Adapting

Module Twelve - Wrapping Up

Course 10 - Be A More Likeable Boss

Module One: Getting Started

By the end of this course, you will be able to:

  • Understand how to develop leadership qualities
  • Know how to delegate effectively
  • Choose inspirational and engaging tasks for yourself and others
  • Use wisdom and understanding to lead others
  • Identify the roles of your team
  • Learn how to trust others and earn their trust. 

Module Two: Is it Better to be Loved or Feared?

  • The Case for Fear
  • The Case for Love
  • The Case against Either
  • The Middle Ground

Module Three: Leadership as Service

  • Top-down Hierarchies
  • A Lateral Perspective
  • Know Your Employees
  • Genuine Empathy and the Power to Lead

Module Four: Leadership by Design

  • Begin with the End in Mind
  • Setting Goals
  • Determining Values
  • A Mission Statement

Module Five: Understanding Motivation

  • Dramatism
  • The Pentad
  • Guilt and Redemption
  • Identification

Module Six: Constructive Criticism

  • What are Your Intentions?
  • A Positive Vision of Success
  • Feedback Sandwich
  • Following up (versus Badgering)

Module Seven: The Importance of Tone

  • Lighting a Fire
  • Calming a Storm
  • Adult versus Parent
  • Changing the Script

Module Eight: Trusting Your Team

  • Dangers of Micromanaging
  • Delegation and Anxiety
  • Aces in Their Places
  • Celebrating Success

Module Nine: Earning the Trust of Your Team

  • Honesty
  • Reliability
  • Availability 
  • Openness

Module Ten: Building and Reinforcing Your Team

  • Identifying Team Strengths and Weaknesses
  • Identify Team Roles
  • Design Exercises with Specific Goals
  • What to Avoid

Module Eleven: You are the Boss of You

  • What Kind of Person Would You Follow?
  • Self-Awareness
  • Self-Improvement
  • Keeping Your Balance

Module Twelve: Wrapping Up

Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

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with 5 courses, since then we have grown to over 10,000 online courses.

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By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

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Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6 to 8 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Gain a New Perspective on Women in the Workforce
  • Greater Collaboration
  • Culture of Work-Life Balance
  • Setting Expectations Verbally
  • Documenting Expectations
  • Achieving the Goal
  • Record the Achievements
  • Starting a conversation
  • The four levels of conversation
Get BIG Savings with our Ultimate Women in Leadership Online Bundle, 10 Certificate Courses
  1. Women in Leadership
  2. Leadership and Influence
  3. Supervising Others
  4. Coaching and Mentoring
  5. Measuring Results from Training
  6. Assertiveness and Self-Confidence
  7. Interpersonal Skills
  8. Stress Management
  9. Employee Motivation
  10. Be A More Likeable Boss
1. Women in Leadership: Gain a New Perspective on Women in the Workforce

In the world today, women make up half of the workforce. Unfortunately for women, their male colleagues are promoted at a much higher rate. Women offer great work ethnics, and bring something different from men to the workforce, but many times it goes unnoticed.  In this course, you will learn about how organizations can develop women leaders, about the benefits of women in organizations, as well as advancements for the future of women. You will learn how women in the workplace cannot only benefit the women themselves, but also your organization as well.

With the Women in Leadership course, you will learn how women are changing the workforce. Through this course, you will gain a new perspective on the workforce, and what benefits can come from hiring and promoting women to higher positions.

By the end of this Women in Leadership Online Short Course, you will be able to:

  • Discuss the leadership gap between men and women
  • Learn about women in various powerful positions
  • Discuss different traits associated with women in management
  • Understand the different barriers facing women in leadership positions
  • Learn about the benefits of having women in the workforce
2. Leadership and Influence: Become a Great & Influential Leader

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

Once you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

By the end of this Leadership and Influence Online short Course, you will be able to:

  • Understand what leadership means.
  • Explain the Great Man Theory.
  • Explain the Trait Theory.
  • Understand Transformational Leadership.
  • Understand how to adapt your leadership styles for the people you lead.
  • Understand leading by Directing
  • Understand leading by Coaching
  • Understand leading by Participating
  • Understand leading by Delegating
  • Kouzes and Posner
  • Conduct a personal inventory
  • Create an action plan
  • Establish personal goals
3. Supervising Others: Effectively Manage Your Staff to get More out of Them

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

The Supervising Others course will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

By the end of this Supervising Others Online Short Course, you will be able to:

  • Define requirements for required work.
  • Set the expectations for your staff.
  • Establish SMART goals for yourself.
  • Help your staff set SMART goals.
  • Learn to delegate appropriately.
  • Provide effective feedback to your staff.
  • Utilize effective time management techniques.
  • Perform effective conflict resolution.
  • Understand how to manage effectively in different situations.
  • Understand what a new supervisor needs to become an effective supervisor.
4. Coaching and Mentoring: Get the Best out of your Employees to Increase Productivity

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

By the end of this Coaching and Mentoring Online Course, you will be able to:

  • Identify the difference between mentoring and coaching,
  • Understand the GROW model.
  • Identify and set appropriate goals using the SMART method of setting goals.
  • Understand how to identify the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee
  • Understand how to create a preliminary plan.
  • Finalise a plan or wrap it up motivating your employee to work within them.
  • Identify the benefits of fostering trust with your employee.
  • Identify the steps in giving effective feedback.
  • Identify and overcome obstacles that hinder the growth and development of your employee.
  • Identify the end and how to transition your employee to other growth opportunities.
  • How to use both mentoring and coaching to enable long-term development through a positive relationship with your employee.
5. Measuring Results from Training: Master The Learning Cycle & Get More Out Of Training

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits.

Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on. In this course, we will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings.

By the end of this Measuring Results from Training Online Short Course, you will be able to:

  • Understand Kolb's learning styles and learning cycle
  • Understand Kirkpatrick's level of evaluation
  • Be familiar with many types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments and learning journals
  • Understand when to use each type of evaluation tool
  • Be able to perform a needs assessment
  • Know how to write learning objectives and link them to evaluation
  • Be able to write an evaluation plan to evaluate learning at each stage of the training and far beyond
  • Know how to identify the costs, benefits, and return on investment of training
  • Be familiar with the parts of a business case
6. Assertiveness and Self-Confidence: How To Be A High Achiever and Succeed in Life!

Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal lives.

The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence mean and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect.

By the end of the Assertiveness and Self-Confidence Online Short Course, you will be able to:

  • Define assertiveness and self-confidence, and list the 4 styles of communication
  • Describe the types of negative thinking, and how one can overcome negative thoughts
  • Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
  • Define the importance of goal setting, and practice setting SMART goals for assertive behavior
  • Utilize methodologies for understanding your worth - and the use of positive talk
  • List reasons why a pleasing appearance and body language are critical for creating a strong first impression
  • Practice sending positive communications phrased as "I-Messages"
  • Use the STAR model to make your case during a presentation challenge
  • Display rapport-building skills through assertive methods of expressing disagreement and consensus - building techniques
  • Practice strategies for gaining positive outcomes in difficult interpersonal situations.
7. Interpersonal Skills: Learn Powerful Communication Skills!

We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

By the end of this Interpersonal Skills Online Short Course, you will be able to:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
  • Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name
  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
  • Understand how the use of facts and emotions can help bring people to your side
  • Identify ways of sharing one's opinions constructively
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
  • Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive
8. Stress Management: How To Address and Overcome Stressful Situations

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. You will be shown how stress can be positive and negative, and we will look at the Triple A approach that will form the basis of this course.

The Stress Management course will give you a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. You will also understand what lifestyle elements they can change to reduce stress.

By the end of this course, you will be able to:

  • Identify the best approach to a stressful situation (Alter, Avoid or Accept)
  • Understand what lifestyle elements you can change to reduce stress
  • Use routines to reduce stress
  • Use environmental and physical relaxation techniques
  • Better cope with major events
  • Use a stress log to identify stressors and create a plan to reduce or eliminate them
9. Employee Motivation: How to Motivate your Team to Achieve Organizational Goals

When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.

The Employee Motivation course will give you several types of tools to become a great motivator, including goal setting and influencing skills. You will also learn about five of the most popular motivational models, and how to bring them together to create a custom program.

By the end of this Employee Motivation Online Short Course, you will be able to:

  • Defining motivation, an employer's role in it and how the employee can play a part
  • Identifying the importance of Employee Motivation
  • Identifying methods of Employee Motivation
  • Describing the theories which pertain to Employee Motivation - with particular reference to psychology
  • Identifying personality types and how they fit into a plan for Employee Motivation
  • Setting clear and defined goals
  • Identifying specific issues in the field, and addressing these issues and how to maintain this going forward
10. Be A More Likeable Boss: Enhance Your Leadership Skills to be Effective and Likeable Boss

Management and leadership roles want to be genuinely liked by the workers they supervise, seeking popularity for its own sake can be a dead-end path. Many have tried to lead while seeking popularity only to find that, indeed, they are loved but not respected. Becoming a more likeable boss however does not mean you have to sacrifice respect. However, being a likeable boss and a respected boss does mean you have to learn to be more effective.

In this course, you will take the first steps on what will be a continuous journey towards becoming a more effective boss, the side effects of which are both likeability and respect.

By the end of this Be A More Likeable Boss Online Short Course, you will be able to:

  • Understand how to develop leadership qualities
  • Know how to delegate effectively
  • Choose inspirational and engaging tasks for yourself and others
  • Use wisdom and understanding to lead others
  • Identify the roles of your team
  • Learn how to trust others and earn their trust

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

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The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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The Ultimate Women in Leadership 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Women in Leadership

Getting Started

Women and the Workforce

  • 50% of the Population
  • 60% of College Degree Earners
  • 47% of the US Workforce
  • 52% of Professional Jobs

The Leadership Gap

  • Women are Underrepresented in Leadership
  • Women in Executive Position
  • Women in Finance, Health Care, and Law
  • Historical Trends

Barriers to Women’s Leadership

  • Gender Differences are Overemphasized
  • Gender Differences are Undervalued
  • Women Lack Professional Networks
  • Work and Family Conflict

Traits of Women’s Management

  • Women Lead By Uniting Diverse Groups
  • Women Value Work-Life Balance
  • Women Value Interpersonal Relationships
  • Women Value Accountability

Benefits of Women’s Leadership

  • Greater Collaboration
  • Culture of Work-Life Balance
  • Culture of Accountability
  • Assists in Recruiting Millennials

Nurture Women’s Leadership

  • Actively Recruit Women
  • Create and Encourage Networking Opportunities
  • Pair Women with Mentors in Leadership
  • Create and Encourage Training Opportunities

Actively Recruit Women

  • Discover Your Barriers to Hiring
  • Discover Your Barriers to Retention
  • Recruit via Women’s Organizations
  • Create and Promote a Woman-Friendly Culture

Encourage Networking Opportunities

  • Create a Women’s Networking Group
  • Encourage Women to Join Organizations
  • Networking Builds Confidence
  • Networking and Recruiting

Pair Women with Mentors

  • Benefits of Mentoring
  • Think Creatively
  • Encourage Women to Mentor
  • Incorporate Mentoring at Every Stage

Create Educational Opportunities

  • Encourage the Learning of Leadership Skills
  • Internal Programs and Trainings
  • Outside Training and Workshops
  • Encourage Training at Every Stage of the Career

Wrapping Up

Course 2 - Leadership and Influence

Section One: Getting Started

Section Two: How Leadership Evolved

  • What is Leadership
  • Leadership Characteristics
  • Leadership Principles
  • Leadership through the ages
  • The Great Man
  • The Trait Theory
  • Transformational Leadership

Section Three: Situational Leadership

  • Situational Leadership: Telling
  • Situational Leadership: Selling
  • Situational Leadership: Participating
  • Situational Leadership: Delegating

Section Four: A Personal Evaluation

  • Kouzes and Posner
  • A Personal Inventory
  • Create an Action Plan

Section Five: Modeling the Way

  • Inspirational Role Model
  • Influencing Others’ Perspectives

Section Six: Inspiring a Shared Vision

  • Choose Your Vision
  • Communicate Your Vision
  • Identifying the Benefit for Others

Section Seven: Challenging the Process

  • Your Inner Innovator
  • Room for Improvement
  • Lobbying for Change

Section Eight: Enabling Others to Act

  • Encouraging Growth
  • Creating Mutual Respect
  • The Importance of Trust

Section Nine: Encouraging the Heart

  • Sharing Rewards
  • Celebrating Accomplishments
  • Making Celebration Part of Your Culture

Section Ten: Influencing Skills

  • The Art of Persuasion
  • The Principles of Influence

Section Eleven: Setting Goals

  • Create SMART Goals
  • Long-Term Plans
  • Creating a Support System

Section Twelve: Wrapping Up

Course 3 - Supervising Others

Section One: Getting Started

  • Objectives

Section Two: Setting Expectations

  • Criteria for Success
  • Spotting Opportunities for Improvement
  • Setting Expectations Verbally
  • Documenting Expectations

Section Three: Setting Goals

  • Understanding Cascading Goals
  • Creating SMART Goals
  • Helping Others Set Goals

Section Four: Assigning/Delegating Work

  • General Principles
  • The Dictatorial Approach
  • The Apple-Picking Approach
  • The Collaborative Approach

Section Five: Three Degrees of Delegation

  • First Degree: Complete
  • Second Degree: Partial
  • Third Degree: Complete

Section Six: Implementing Delegation

  • When to Delegate
  • Who Should I Delegate to?
  • Providing Instructions
  • Monitoring the Results
  • Delegation Dilemmas

Section Seven: High Impact Feedback

  • Characteristics of Good Feedback
  • Tools for Delivering Feedback
  • Informal Feedback
  • Formal Feedback

Section Eight: Managing Your Time

  • The 80/20 Rule
  • Prioritising with the Urgent-Important Matrix
  • Using a Productivity Journal
  • Using a Productivity Journal

Section Nine: Resolving Conflict

  • Understanding the Effective Conflict Resolution Process
  • Maintaining Fairness
  • Examining Root Causes
  • Creating Mutual Gain Options and Multiple Option Solutions

Section Ten: Establishing Yourself

  • Dealing with Promotion from within a Team
  • Supervising a Brand New Team
  • Dealing with an Established Team

Section Eleven: Survival Tips for a New Supervisor

  • Ask the Right Questions
  • Go to Gemba
  • Keep Learning!

Section Twelve: Wrapping Up

Course 4 - Coaching and Mentoring

Section One: Getting Started

  • Objectives

Section Two: Coaching, Mentoring, aren’t they the same?

  • Coaching
  • Mentoring
  • The G.R.O.W. Model

Section Three: Setting Goals

  • “G” for Goals
  • Identifying Appropriate Goal Areas
  • Create SMART Goals

Section Four: The Reality of GROW

  • Understanding Where You Are
  • Past Performance

Section Five: Options of GROW…

  • Your Path to BIG Success
  • The Best Approach
  • Structuring a Plan. 22

Section Six: It’s a Wrap

  • Create a Development Plan
  • First Step
  • Motivation

Section Seven: The Importance of Trust

  • What is Trust?
  • Trust & Coaching
  • How to Build a Trusting Relationship

Section Eight: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Nine: Obstacles & Roadblocks

  • Frequent Obstacles
  • Maslow’s Hierarchy of Needs Pyramid
  • Reviewing Progress & Re-evaluating Goals
  • Focusing on Progress not Shortfalls

Section Ten: Reaching the End

  • Achieving the Goal
  • Record the Achievements

Section Eleven: How Mentoring Differs from Coaching

  • Blending the Two Models
  • GROW Model & Mentoring
  • It’s all About Relationships

Section Twelve: Wrapping it Up

Course 5 - Measuring Results from Training

Module One - Getting Started

Module Two: Kolb's Learning Styles

  • Lesson One: The Four-stage process
  • Lesson Two: Accommodators
  • Lesson Three: Divergers
  • Lesson Four: Convergers
  • Lesson Five: Assimilators

Module Three: Kirkpatrick's Level of Evaluation

  • Lesson One: Overview
  • Lesson Two: Level One: Reactions
  • Lesson Three: Level Two: Learning
  • Lesson Four: Level Three: Behavior
  • Lesson Five: Level Four: Results

Module Four: Types of Measurement Tools

  • Lesson One: Goal setting
  • Lesson Two: Self-evaluations
  • Lesson Three: Peer evaluations
  • Lesson Four: Supervisor evaluations
  • Lesson Five: High-Level evaluations

Module Five: Focusing the Training

  • Lesson One: Performing a Needs Assessment
  • Lesson Two: Creating Learning Objectives
  • Lesson Three: Drilling Down Into Content

Module Six: Creating an Evaluation Plan

  • Lesson One: What Will We Evaluate?
  • Lesson Two: When Will the Evaluation be Completed?
  • Lesson Three: How will we evaluate it?
  • Lesson Four: Who will perform the evaluation?

Module Seven: Assessing Learning before Training

  • Lesson One: Workplace Observation
  • Lesson Two: Objectives Assessment

Module Eight - Assessing Learning during Training

  • Reviewing learning objectives
  • Performing hip-pocket assessments
  • Quizzes and tests
  • Skill assessments

Module Nine - Assessing Learning after Training

  • Evaluation timelines
  • Learning journal
  • Goal setting
  • Additional methods of evaluation

Module Ten - The Long Term View

  • Creating a long term evaluation plan
  • Methods of evaluation
  • Documenting lessons learned

Module Eleven - Calculating the Return on Investment (ROI)

  • A basic ROI formula
  • Identifying and measuring tangible benefits
  • Identifying and measuring intangible benefits
  • Calculating total costs
  • Making a business case

Module Twelve - Wrapping Up

Course 6 - Assertiveness and Self-Confidence

Module One - Getting Started

Module Two - What does Self-Confidence mean to you?

  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four styles

Module Three - Obstacle to our Goals

  • Types of negative thinking
  • Personal Application

Module Four - Communication Skills

  • Listening and hearing; they aren't the same thing
  • Asking questions
  • Body language

Module Five - The Importance of Goal Setting

  • Why goal setting is important
  • Setting SMART goals

Module Six - Feeling the Part

  • Identifying your worth
  • Creating positive self-talk
  • Identifying and addressing strengths and weaknesses

Module Seven - Looking the Part

  • The importance of appearance
  • The role of body language
  • First impressions count

Module Eight - Sounding the Part

  • It's how you say it
  • Sounding confident
  • Using "I" messages

Module Nine - Powerful Presentations

  • What to do when you're on the spot
  • Using STAR to make your case

Module Ten - Coping Techniques

  • Building rapport
  • Expressing disagreement
  • Coming to consensus

Module Eleven - Dealing with Difficult Behavior

  • Dealing with difficult situations
  • Key tactics

Module Twelve - Wrapping Up

Course 7 - Interpersonal Skills

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 8 - Stress Management

Module One - Getting Started

Module Two - Understanding Stress

  • What is stress?
  • What is eustress?
  • Understanding the triple A approach

Module Three - Creating a Stress-Reducing Lifestyle

  • Eating properly
  • Exercising regularly
  • Sleeping well

Module Four - Altering the Situation

  • The first A
  • Identifying appropriate situations
  • Creating effective actions

Module Five - Avoiding the Situation

  • The second A
  • Identifying appropriate situations
  • Creating effective actions

Module Six - Accepting the Situation

  • The third A
  • Identifying appropriate situations
  • Creating effective actions

Module Seven - Using Routines to Reduce Stress

  • Planning meals
  • Organising chores
  • Using a to-do list

Module Eight  - Environmental Relaxation Techniques

  • Finding a Sanctuary
  • Using music
  • Seeing the humor

Module Nine - Physical Relaxation Techniques

  • Soothing stretches
  • Deep breathing
  • Tensing and relaxing
  • Meditation

Module Ten - Coping with Major Events

  • Establishing a support system
  • Creating a plan
  • Knowing when to seek help

Module Eleven - Our Challenge to You

  • Creating a stress log
  • Week One: Recording events
  • Week Two: Identifying stressors and creating a plan
  • Week Three: Creating new habits

Module Twelve - Wrapping Up

Course 9 - Employee Motivation

Module One - Getting Started

Module Two - A Psychological Approach

  • Herzberg's Theory of Motivation
  • Maslow's Hierarchy of needs
  • The two models and motivation

Module Three - Object-Oriented Theory

  • The carrot
  • The whip
  • The plant

Module Four - Using Reinforcement Theory

  • A history of Reinforcement Theory
  • Behavior modification in four steps
  • Appropriate uses in the workplace

Module Five - Using Expectancy Theory

  • A history of Expectancy Theory
  • Understanding the three factors
  • Using the three factors to motivate in the workplace

Module Six - Personality's Role in Motivation

  • Identifying youe personality type
  • Identifying others' personality type
  • Motivators by personality type

Module Seven - Setting Goals

  • Goals and motivation
  • Setting SMART goals
  • Evaluating and adapting

Module Eight - A Personal Toolbox

  • Building your own motivational plan
  • Encouraging growth and development
  • Getting others to see the glass half-full

Module Nine - Motivation on the Job

  • The key factors
  • Creating a motivational organisation
  • Creating a motivational job

Module Ten - Addressing Specific Morale Issues

  • Dealing with individual morale problems
  • Addressing team morale
  • What to do when the whole company is de-motivated

Module Eleven - Keeping yourself Motivated

  • Identifying personal motivators
  • Maximising your motivators
  • Evaluating and Adapting

Module Twelve - Wrapping Up

Course 10 - Be A More Likeable Boss

Module One: Getting Started

By the end of this course, you will be able to:

  • Understand how to develop leadership qualities
  • Know how to delegate effectively
  • Choose inspirational and engaging tasks for yourself and others
  • Use wisdom and understanding to lead others
  • Identify the roles of your team
  • Learn how to trust others and earn their trust. 

Module Two: Is it Better to be Loved or Feared?

  • The Case for Fear
  • The Case for Love
  • The Case against Either
  • The Middle Ground

Module Three: Leadership as Service

  • Top-down Hierarchies
  • A Lateral Perspective
  • Know Your Employees
  • Genuine Empathy and the Power to Lead

Module Four: Leadership by Design

  • Begin with the End in Mind
  • Setting Goals
  • Determining Values
  • A Mission Statement

Module Five: Understanding Motivation

  • Dramatism
  • The Pentad
  • Guilt and Redemption
  • Identification

Module Six: Constructive Criticism

  • What are Your Intentions?
  • A Positive Vision of Success
  • Feedback Sandwich
  • Following up (versus Badgering)

Module Seven: The Importance of Tone

  • Lighting a Fire
  • Calming a Storm
  • Adult versus Parent
  • Changing the Script

Module Eight: Trusting Your Team

  • Dangers of Micromanaging
  • Delegation and Anxiety
  • Aces in Their Places
  • Celebrating Success

Module Nine: Earning the Trust of Your Team

  • Honesty
  • Reliability
  • Availability 
  • Openness

Module Ten: Building and Reinforcing Your Team

  • Identifying Team Strengths and Weaknesses
  • Identify Team Roles
  • Design Exercises with Specific Goals
  • What to Avoid

Module Eleven: You are the Boss of You

  • What Kind of Person Would You Follow?
  • Self-Awareness
  • Self-Improvement
  • Keeping Your Balance

Module Twelve: Wrapping Up

Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to info@coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles