Skip to content
MARCH SALE - SAVE UP TO 50% ON COURSES & UP TO 98% ON BUNDLES - ENDS 28 MARCH - CLICK HERE
MARCH SALE - SAVE UP TO 50% ON COURSES & UP TO 98% ON BUNDLES - ENDS 28 MARCH - CLICK HERE

Country

Request Your FREE Course Info-Pack Now!

About This Course
What you will learn - Develop your Emotional Aptitude
  • Define and practice the areas of emotional intelligence in the workplace.
  • Identify and control your emotions.
  • Successfully communicate and maintain relationships with others.
  • Identify nonverbal communication and consider this information when engaging.
  • Successfully execute conflict resolution and overcome other obstacles in the workplace.
  • Exhibit empathy and reverence for others.
  • Identify anxious and stressful emotions and better control these negative emotions.
Get BIG Savings with our Emotional Intelligence at Work Online Bundle, 10 Certificate Courses
  1.  Emotional Intelligence at Work Online Certificate Course
  2.  Improving Mindfulness Online Certificate Course
  3. Improving Self-Awareness Online Certificate Course
  4. Increasing Your Happiness Online Certificate Course
  5. Interpersonal Skills Online Certificate Course
  6. Critical Thinking Online Certificate Course
  7. Adult Learning: Mental Skills Online Certificate Course
  8. Communication Strategies Online Certificate Course
  9. Social Intelligence Online Certificate Course
  10. Social Learning Online Certificate Course
1. Emotional Intelligence at Work Online Certificate Course: Develop your Emotional Aptitude

What does the phrase “emotional intelligence in the workplace” encompass?

There are five main areas of focus that are included in most studies:

  • Self-awareness – of emotions and self-worth, and confidence in one’s abilities.
  • Self-regulation – of emotions, standards of honesty, and adaptability.
  • Motivation – drive to achieve goals, commitment, and initiative.
  • Empathy – high sense of diversity, compassion, and is driven to assist others.
  • Social Skills – skills in conflict management, communication, and leadership.
2. Improving Mindfulness Online Certificate Course: Improve Your Mindfulness to Enhance Your Personal and Professional Success

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.

With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.

3. Improving Self-Awareness Online Certificate Course: Improving Your Self-Awareness

The Improving Self-Awareness Online Certificate course gives you a better understanding of yourself and how to live a better, more fulfilling life. It is designed to give you a deeper understanding of one's own self-awareness.

With our Self-Awareness Online courses, you will learn how beneficial becoming more self- aware can be. A highly self-aware person will become more equipped to deal with daily life and its challenges. Through this course, you will gain a new perspective on yourself and your emotions and become a valuable member of society.

4. Increasing Your Happiness Online Certificate Course: Increase Your Happiness to Improve Productivity in the Workplace

Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.

With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.

5. Interpersonal Skills Online Certificate Course: Create better, meaningful personal and professional relationships with our Interpersonal Skills Training Course Online

Take your communication skills to the next level with our Interpersonal Skills Training Course Online. Our course will teach you how to become the vibrant, charismatic person who effortlessly connects with others.

Our comprehensive course will assist you in working towards being the person that leaves a lasting positive impression by giving you effective communication skills, providing you with powerful negotiation methods, and more.

Our Interpersonal Skills Training Course will teach you the best communication strategies that reflects your own personal style. You will discover the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.

At Courses For Success, our courses are designed by professionals for professionals. We maintain the highest level of quality courses to ensure your success. By completing our comprehensive Interpersonal Skills Training Course Online, you will be equipped with the right skill-set to ensure you stand out from the competition!

6. Critical Thinking Online Certificate Course: Study Critical Thinking Online Course; Analyze and Evaluate Information to Boost Your Performance

Take control of any situation and learn how to create out of the box solutions with our Critical Thinking Online Course. Our course equips you with the necessary skills to enable you to effectively analyze and assess information. You will gain the confidence in your decision-making abilities and avoid costly judgement errors.  

Our Critical Thinking Online courses are designed to help you become more rational and disciplined in your thinking. It reduces bias leading to greater understanding of any situation. Critical thinking goes beyond rational decision making; critical thinking requires a certain amount of creativity and innovation. By taking this course you will learn the importance of making accurate and thoughtful decisions, while developing your critical skill abilities.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.

7. Adult Learning: Mental Skills Online Certificate Course: Study Certificate in Adult Learning; Understand The Domain of Knowledge and Intellect

Learn how the adult mind works and deliver a more effective teaching strategy for adults. Our Certificate in Adult Learning will discuss how Bloom’s Taxonomy can be used for adult learning and not just for elementary school teachers.

Our comprehensive course developed by experts will discuss Bloom’s taxonomy's three domains and how you apply it to adult education. In this Certificate in Adult Learning course, we will pay special attention to the cognitive domain. This is the domain of knowledge and intellect, and it is the main focus of most educators.

At Courses For Success, our courses are designed by professionals, for professionals. We maintain the highest level of quality courses to ensure your success. By completing our Certificate in Adult Learning, you will be equipped with the right skill-set to ensure you stand out from the competition!

8. Communication Strategies Online Certificate Course: Study Communication Training Courses and Learn all about the various aspects of communication

Become an effective communicator, avoid ambiguity and misunderstandings with our Communication Training Course. Each day, we communicate with others through our spoken words, body language, and written communication. Our Communication Training Course can show you how to make sure you’re sending the right message, the first time, every time.

Studying our Communication Training Course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.

9. Social Intelligence Online Certificate Course: Increase Your Influence During Social Situations

Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in social situations by learning how to express and interpret social cues. You will create positive connections and increase your influence during social situations.

Increasing Social Intelligence will provide benefits throughout professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in interactions. Social interactions are a two way street, know the rules of the road!

10. Social Learning Online Certificate Course: Study Social Learning Online Course and Create Learning Communities that Benefit Your Organization

Reinforce your training strategies and enjoy better learning outcomes by creating meaningful connections. Our Social Learning Online Course will teach you an effective way to train your employees through modeling positive behaviors. 

Social learning is learning by observing other people’s behaviors. It is a great way of promoting cohesion and involvement because it involves a shared learning experience. With our comprehensive course, you will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback.

Our Social Learning Online Course will help you create learning communities that benefit every aspect of your organization. You will learn new behaviors through observation and modeling while instilling a greater passion for learning.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Show More Hide
Units of Study

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Ultimate Emotional Intelligence at Work Online Bundle, 10 Certificate Courses include the following courses, below is a summary of each course: 

Course 1 - Emotional Intelligence at Work Online Certificate Course

Module One: Getting Started

  • Course Objectives
  • Pre-Assignment Review

Module Two: Introduction to Emotional Intelligence

  • Definition
  • History
  • Who Needs It?
  • Goals
  • Case Study

Module Three: Benefits

  • Reducing Anxiety and Stress
  • Conflict Resolution
  • Relationship Management
  • Overcoming Obstacles at Work
  • Case Study

Module Four: Social Skills

  • Building Rapport
  • Nonverbal Communication
  • Emotional Awareness
  • Empathetic Accuracy
  • Case Study

Module Five: Reducing Anxiety and Stress

  • Mindfulness
  • Changing Thoughts
  • Changing Actions
  • Long Term Relaxation Techniques
  • Case Study

Module Six: Conflict Resolution

  • Working as a Team
  • Ability to Change
  • Reverence
  • Big Picture
  • Case Study

Module Seven: Relationship Management

  • Effective Communication
  • Bringing Out the Best
  • Motivating
  • Influencing
  • Case Study

Module Eight: Overcoming Obstacles at Work

  • Recognizing Failure
  • Admitting Failure
  • Learning from Failure
  • Implementing Changes
  • Case Study

Module Nine: Building Rapport

  • Observing
  • Asking Questions
  • Listening
  • Finding Common Ground
  • Case Study

Module Ten: Nonverbal Communication

  • Facial Expressions
  • Body Language
  • Giving Full Attention
  • Space
  • Case Study

Module Eleven: Emotional Awareness and Empathetic Accuracy

  • Why is it Important?
  • Cognitive
  • Emotional
  • Compassionate
  • Case Study

Module Twelve: Wrapping Up

  • Words from the Wise
  • Lessons Learned

Course 2 - Improving Mindfulness Online Certificate Course

Module One: Getting Started

By the end of this course, you should be able to:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

Module Two: What Is Mindfulness?

  • Buddhist Concept
  • Bare Attention
  • Psychological Concept of Mindfulness
  • Memory

Module Three: Practicing Mindfulness

  • Attention
  • Acceptance
  • Mindfulness Meditation
  • Scanning

Module Four: Emotional Intelligence

  • The Purpose of Emotions
  • High Performance Emotions
  • Swing Emotions
  • Blue Emotions

Module Five: Cognitive Distortion (Phase One)

  • Dichotomous Reasoning
  • Magnification and Minimization
  • Filtering
  • Jumping to Conclusions

Module Six: Cognitive Distortion (Phase Two)

  • Destructive Labeling
  • Personalizing
  • Blaming
  • The Tyranny of the Should

Module Seven: Mindfulness Based Cognitive Therapy

  • Mental Modes
  • Doing Mode
  • Being Mode
  • Metacognitive Awareness

Module Eight: Mindfulness and Gratitude

  • What is Gratitude?
  • Gratitude Journal
  • An Exercise in Mindfulness and Gratitude
  • Forming a Habit

Module Nine: Cultivating the High Performance Emotions

  • The Emotion-Cognition-Behavior Triangle
  • Cultivating Enthusiasm
  • Cultivating Confidence
  • Cultivating Tenacity

Module Ten: Mindfulness in Customer Service

  • Individually Focused
  • Active Listening
  • Building a Rapport
  • Timing

Module Eleven: Mindfulness and Leadership

  • Mental Resilience
  • Focus
  • Compassion
  • Creativity

Module Twelve: Wrapping Up

  • Words from the Wise

Course 3 - Improving Self-Awareness Online Certificate Course

Module One: Getting Started

Module Two: What Is the Self?

  • The Physical Self
  • The Emotional Self
  • The Mental Self
  • The Spiritual Self

Module Three: Awareness of the Physical Self

  • Scanning
  • Progressive Relaxation
  • Physical Stressors
  • Exercise

Module Four: Time Management

  • Organization
  • Goal Management
  • Priorities
  • Procrastination

Module Five: The Emotional Self

  • Validity of Emotions
  • Utility of Emotions
  • Emotional Arousal
  • Emotional Valence

Module Six: Mood Management

  • Emotional Intelligence
  • Categories of Emotion
  • Increasing Arousal
  • Decreasing Arousal

Module Seven: The Mental Self

  • Thinking Style
  • Learning Style
  • Personality
  • Stinking Thinking

Module Eight: Interpersonal Awareness

  • Addressing Different Thinking Styles
  • Addressing Different Learning Styles
  • Active Listening and Body Language
  • Transactional Analysis

Module Nine: The Spiritual Self

  • Mindfulness
  • Meditation
  • Cultivating Positivity
  • Gratitude

Module Ten: Limitations of Self Awareness

  • Navel Gazing
  • Excessive Self Discipline
  • Developing Humility
  • Developing Empathy

Module Eleven: Independence versus Interdependence

  • What is Interdependence?
  • Systems Theory
  • More Than the Sum of All Parts
  • Team Building

Module Twelve: Wrapping Up

Course 4 - Increasing Your Happiness Online Certificate Course

Module One: Getting Started

Module Two: Plan Ahead for Happiness

  • Have a Nightly Routine
  • Get at Least 8 Hours of Sleep
  • Wake Up Early Enough for Some “Me” Time    
  • Give Yourself Time to Arrive at Work Early    

Module Three: Plan Your Day

  • Arrive 10-15 Minutes Early
  • Check for Action Items
  • Create a To-Do List for the Day
  • Build in Breaks

Module Four: Relate to Others

  • Greet Your Colleagues
  • Smile! Fake It If You Have To!
  • Build Your Support Team
  • Take Time to Socialize

Module Five: Go to Your Happy (Work) Space

  • Create a Workspace That Makes You Happy
  • Clear the Clutter
  • Bring in Personal Touches
  • Add Some Green!

Module Six: Accentuate the Positive

  • Use a Daily Affirmation
  • Surround Yourself with Positive People
  • Limit Your Negative Interactions
  • Build Friendships

Module Seven: Use Your Benefits

  • Use Your Vacation and Paid Time Off!
  • Gym or Health Club Memberships
  • Employee Assistance Programs
  • Explore Other Benefits

Module Eight: Take Control of Your Career Happiness

  • Take Control of Your Professional Development
  • Seek Frequent Feedback
  • Practice Professional Courage
  • Seek Mentoring, and Seek to Mentor Others

Module Nine: Set Boundaries

  • Learn to Say No
  • Learn to Say Yes
  • Protect Your Downtime
  • Know When to Call It a Day

Module Ten: Practice Positivity

  • Address Conflict and Misunderstandings Directly
  • Keep Your Interactions Positive
  • Practice Gratitude
  • Look for the Silver Lining

Module Eleven: Choose to Be Happy

  • Happiness is a Choice
  • Choose Your Stress Response
  • Do One Thing Every Day That You Love and Enjoy
  • Seek to Make Positive Changes

Module Twelve: Wrapping Up

Course 5 - Interpersonal Skills Online Certificate Course

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 6 - Critical Thinking Online Certificate Course

Module One - Getting Started

Module Two - Components of Critical Thinking

  • Applying reason
  • Open Mindedness
  • Analysis
  • Logic

Module Three - Non-Linear Thinking

  • Step out of your comfort zone
  • Don't jump to conclusions
  • Expect and initiate change
  • Being ready to adapt

Module Four - Logical Thinking

  • Ask the right questions
  • Organise the data
  • Evaluate the information
  • Draw conclusions

Module Five - Critical Thinker (Part 1)

  • Active listening
  • Be curious
  • Be disciplined
  • Be humble

Module Six - Critical Thinking (Part 2)

  • Seeing the big picture
  • Objectivity
  • Using your emotions
  • Being self-aware

Module Seven - Evaluate the Information

  • Making assumptions
  • Watch out for the bias
  • Ask clarifying questions
  • SWOT analysis

Module Eight - Benefits of Critical Thinking

  • Being more persuasive
  • Better communication
  • Better problem solving
  • Increased emotional intelligence

Module Nine - Changing your Perspective

  • Limitations of your point of view
  • Considering others viewpoint
  • Influences on bias
  • When new information arrives

Module Ten - Problem Solving

  • Identify inconsistencies
  • Trust your instincts
  • Asking why?
  • Evaluate the solution(s)

Module Eleven - Putting it all Together

  • Retaining your new skills
  • Reflect and learn from mistakes
  • Always ask questions
  • Practicing critical thinking

Module Twelve - Wrapping Up

Course 7 - Adult Learning: Mental Skills Online Certificate Course

Module One: Getting Started
Module Two: Bloom’s Taxonomy    

  • Bloom’s Theory    
  • History
  • New Understanding    
  • Definition    

Module Three: Knowledge    

  • Behavior    
  • Actions    
  • Examples    
  • Implementation    

Module Four: Comprehension    

  • Behavior    
  • Actions
  • Examples    
  • Implementation    

Module Five: Application    

  • Behavior    
  • Actions    
  • Examples    
  • Implementation    

Module Six: Analysis    

  • Behavior    
  • Actions    
  • Examples    
  • Implementation    

Module Seven: Synthesis    

  • Behavior    
  • Actions    
  • Examples    
  • Implementation    

Module Eight: Evaluation    

  • Behavior    
  • Actions    
  • Examples    
  • Implementation    

Module Nine: Updated Version    

  • Remembering and Understanding    
  • Applying and Analyzing    
  • Evaluating    
  • Creating    

Module Ten: Types of Knowledge

  • Factual    
  • Conceptual    
  • Procedural    
  • Metacognitive    

Module Eleven: Training    

  • Examples    
  • Problem Solving    
  • Qualitative Assessments
  • Create Plans    

Module Twelve: Wrapping Up

Course 8 - Communication Strategies Online Certificate Course

Session One: Course Overview

Session Two: Creating Positive Relationships

Session Three: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Developing Confidence

Session Four: Communication Basics

Session Five: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session Six: Asking Questions

  • Asking Good Questions
  • Probing
  • Pushing My Buttons

Session Seven: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • What is Said and What is Heard
  • Communication Situations

Session Eight: Body Language

  • What Do Our Bodies Say?
  • Gestures

Session Nine: Communication Styles

  • Dichotomies in Theory
  • Dichotomies in Action

Session Ten: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session Eleven: Frame of Reference

Session Twelve: Techniques for the Workplace

  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message

Session Thirteen: Assertiveness

  • Self-Attitude
  • Case Study: A Negative Image
  • The Assertive Formula
  • Expressing Your No

Course 9 - Social Intelligence Online Certificate Course

Module One - Getting Started

Module Two - Increase your Self Awareness

  • Remove or limit self-deception
  • Ask for feedback
  • Be open to change
  • Reflect on your actions

Module Three - The Keys to Empathy

  • Listening and paying attention
  • Don't judge
  • Shift your view
  • Don't show fake emotion

Module Four - Active Listening

  • Attunement
  • Don't jump to conclusions
  • Shift your focus
  • Don't discount feelings

Module Five - Insight on Behavior

  • Perception
  • Facts vs. emotions
  • Online communication
  • Listen and watch more

Module Six - Communication

  • Give respect and trust
  • Be consistent
  • Always keep your cool
  • Observing body language

Module Seven - Social Cues (Part 1)

  • Recognizing social situations
  • The eyes have it
  • Non-verbal cues
  • Verbal cues

Module Eight - Social Cues (Part 2)

  • Spectrum og cues
  • Review and reflect
  • Being adaptable and flexible
  • Personal space

Module Nine - Conversation Skills

  • Current events
  • Conversation topics
  • Cues to watch for
  • Give people your attention

Module Ten - Body Language

  • Be aware of your movements
  • It's not what you say, It's how you say it
  • Open vs. closed body language
  • Communicate with power

Module Eleven - Building Rapport

  • Take the high road
  • Forget about yourself
  • Remembering people
  • Ask good questions

Module Twelve - Wrapping Up

Course 10 - Social Learning Online Certificate Course

Module One: Getting Started  

  • Course Objectives 

Module Two: Setting the Right Group Dynamic (I) 

  • Communicating 
  • Collaborating 
  • Sharing of Best Practices 
  • Refining Ideas 

Module Three: Setting the Right Group Dynamic (II) 

  • Diversity Builds Knowledge  
  • Social Interactions 
  • People Are Different 
  • Dealing with Difficult People  
  • Case Study   

Module Four: Develop a Social Learning Culture at Work (I) 

  • Making the Connection  
  • Tagging Star Employees 
  • Recognizing Teaching Moments 
  • Culture of Questioning 
  • Case Study 

Module Five: Develop a Social Learning Culture at Work (II) 

  • Safe to Share Environment 
  • Instilling a Passion for Learning 
  • Instill a Sense of Sharing 
  • Learning in the Social Unit 
  • Case Study   

Module Six: Develop a Culture of Social Learning at Work (III) 

  • Remove Fear of Feedback or Criticism   
  • Creating a Social Unit 
  • Imitation and Modeling 
  • Empowering Learners 
  • Case Study   

Module Seven: Role Playing (I) 

  • Identify Work Related Scenarios
  • Add Variables 
  • Assign Roles 
  • Prepare Role-Players 
  • Case Study   

Module Eight: Role Playing (II) 

  • Act It Out 
  • Debrief
  • Mirror Good Examples 
  • General Role Playing Tips 
  • Case Study 

Module Nine: Utilizing the Right Tools (I) 

  • Mentoring 
  • Social Media 
  • Critical Thinking 
  • Gamification  
  • Case Study 

Module Ten: Utilizing the Right Tools (II)

  • Relevant Resources Selection  
  • Job Shadowing 
  • Knowledge Management 
  • Social Facilitation  
  • Case Study   

Module Eleven: Modeling and Observational Learning 

  • Inspired by Leaders 
  • Boosting Self-Efficacy 
  • Peer Role Models 
  • Generating Engagement 
  • Case Study   

Module Twelve: Wrapping Up  

  • Words from the Wise
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to info@coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

Free Personal Success Training Course

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

This month, we are providing it for Free with all Course Purchases, as a special offer!

Benefits:

• How to layout a Success Plan.

• Get where you want to be in life.

• How to unclutter your mind to succeed.

• Achieve your dreams using your imagination.

• How to have faith in yourself.

Features:

• Life time access

• Complement your individual course purchase.

• Click here Personal Success Training Program to see thousands of positive reviews,

Hurry - offer - ends this month!

Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles

SALE ENDS 28 MARCH

Ultimate Emotional Intelligence at Work Online Bundle, 10 Certificate Courses

Save 91% Save 91%
Original price USD $3,990
Original price $3,990 - Original price $3,990
Original price USD $3,990
Current price USD $349
USD $349 - USD $349
Current price USD $349

The Ultimate Emotional Intelligence Online Course Bundle

Bundle Up & Save - Learn More and Save More when you Upgrade to the Mega Bundle below & Save 98%

Request Your FREE Course Info-Pack Now!

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Meta Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa
7-Day Money-Back Guarantee*

Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6 to 8 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Develop your Emotional Aptitude
  • Define and practice the areas of emotional intelligence in the workplace.
  • Identify and control your emotions.
  • Successfully communicate and maintain relationships with others.
  • Identify nonverbal communication and consider this information when engaging.
  • Successfully execute conflict resolution and overcome other obstacles in the workplace.
  • Exhibit empathy and reverence for others.
  • Identify anxious and stressful emotions and better control these negative emotions.
Get BIG Savings with our Emotional Intelligence at Work Online Bundle, 10 Certificate Courses
  1.  Emotional Intelligence at Work Online Certificate Course
  2.  Improving Mindfulness Online Certificate Course
  3. Improving Self-Awareness Online Certificate Course
  4. Increasing Your Happiness Online Certificate Course
  5. Interpersonal Skills Online Certificate Course
  6. Critical Thinking Online Certificate Course
  7. Adult Learning: Mental Skills Online Certificate Course
  8. Communication Strategies Online Certificate Course
  9. Social Intelligence Online Certificate Course
  10. Social Learning Online Certificate Course
1. Emotional Intelligence at Work Online Certificate Course: Develop your Emotional Aptitude

What does the phrase “emotional intelligence in the workplace” encompass?

There are five main areas of focus that are included in most studies:

  • Self-awareness – of emotions and self-worth, and confidence in one’s abilities.
  • Self-regulation – of emotions, standards of honesty, and adaptability.
  • Motivation – drive to achieve goals, commitment, and initiative.
  • Empathy – high sense of diversity, compassion, and is driven to assist others.
  • Social Skills – skills in conflict management, communication, and leadership.
2. Improving Mindfulness Online Certificate Course: Improve Your Mindfulness to Enhance Your Personal and Professional Success

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.

With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.

3. Improving Self-Awareness Online Certificate Course: Improving Your Self-Awareness

The Improving Self-Awareness Online Certificate course gives you a better understanding of yourself and how to live a better, more fulfilling life. It is designed to give you a deeper understanding of one's own self-awareness.

With our Self-Awareness Online courses, you will learn how beneficial becoming more self- aware can be. A highly self-aware person will become more equipped to deal with daily life and its challenges. Through this course, you will gain a new perspective on yourself and your emotions and become a valuable member of society.

4. Increasing Your Happiness Online Certificate Course: Increase Your Happiness to Improve Productivity in the Workplace

Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.

With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.

5. Interpersonal Skills Online Certificate Course: Create better, meaningful personal and professional relationships with our Interpersonal Skills Training Course Online

Take your communication skills to the next level with our Interpersonal Skills Training Course Online. Our course will teach you how to become the vibrant, charismatic person who effortlessly connects with others.

Our comprehensive course will assist you in working towards being the person that leaves a lasting positive impression by giving you effective communication skills, providing you with powerful negotiation methods, and more.

Our Interpersonal Skills Training Course will teach you the best communication strategies that reflects your own personal style. You will discover the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.

At Courses For Success, our courses are designed by professionals for professionals. We maintain the highest level of quality courses to ensure your success. By completing our comprehensive Interpersonal Skills Training Course Online, you will be equipped with the right skill-set to ensure you stand out from the competition!

6. Critical Thinking Online Certificate Course: Study Critical Thinking Online Course; Analyze and Evaluate Information to Boost Your Performance

Take control of any situation and learn how to create out of the box solutions with our Critical Thinking Online Course. Our course equips you with the necessary skills to enable you to effectively analyze and assess information. You will gain the confidence in your decision-making abilities and avoid costly judgement errors.  

Our Critical Thinking Online courses are designed to help you become more rational and disciplined in your thinking. It reduces bias leading to greater understanding of any situation. Critical thinking goes beyond rational decision making; critical thinking requires a certain amount of creativity and innovation. By taking this course you will learn the importance of making accurate and thoughtful decisions, while developing your critical skill abilities.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.

7. Adult Learning: Mental Skills Online Certificate Course: Study Certificate in Adult Learning; Understand The Domain of Knowledge and Intellect

Learn how the adult mind works and deliver a more effective teaching strategy for adults. Our Certificate in Adult Learning will discuss how Bloom’s Taxonomy can be used for adult learning and not just for elementary school teachers.

Our comprehensive course developed by experts will discuss Bloom’s taxonomy's three domains and how you apply it to adult education. In this Certificate in Adult Learning course, we will pay special attention to the cognitive domain. This is the domain of knowledge and intellect, and it is the main focus of most educators.

At Courses For Success, our courses are designed by professionals, for professionals. We maintain the highest level of quality courses to ensure your success. By completing our Certificate in Adult Learning, you will be equipped with the right skill-set to ensure you stand out from the competition!

8. Communication Strategies Online Certificate Course: Study Communication Training Courses and Learn all about the various aspects of communication

Become an effective communicator, avoid ambiguity and misunderstandings with our Communication Training Course. Each day, we communicate with others through our spoken words, body language, and written communication. Our Communication Training Course can show you how to make sure you’re sending the right message, the first time, every time.

Studying our Communication Training Course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.

9. Social Intelligence Online Certificate Course: Increase Your Influence During Social Situations

Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in social situations by learning how to express and interpret social cues. You will create positive connections and increase your influence during social situations.

Increasing Social Intelligence will provide benefits throughout professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in interactions. Social interactions are a two way street, know the rules of the road!

10. Social Learning Online Certificate Course: Study Social Learning Online Course and Create Learning Communities that Benefit Your Organization

Reinforce your training strategies and enjoy better learning outcomes by creating meaningful connections. Our Social Learning Online Course will teach you an effective way to train your employees through modeling positive behaviors. 

Social learning is learning by observing other people’s behaviors. It is a great way of promoting cohesion and involvement because it involves a shared learning experience. With our comprehensive course, you will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback.

Our Social Learning Online Course will help you create learning communities that benefit every aspect of your organization. You will learn new behaviors through observation and modeling while instilling a greater passion for learning.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Show More Hide
Units of Study

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Ultimate Emotional Intelligence at Work Online Bundle, 10 Certificate Courses include the following courses, below is a summary of each course: 

Course 1 - Emotional Intelligence at Work Online Certificate Course

Module One: Getting Started

  • Course Objectives
  • Pre-Assignment Review

Module Two: Introduction to Emotional Intelligence

  • Definition
  • History
  • Who Needs It?
  • Goals
  • Case Study

Module Three: Benefits

  • Reducing Anxiety and Stress
  • Conflict Resolution
  • Relationship Management
  • Overcoming Obstacles at Work
  • Case Study

Module Four: Social Skills

  • Building Rapport
  • Nonverbal Communication
  • Emotional Awareness
  • Empathetic Accuracy
  • Case Study

Module Five: Reducing Anxiety and Stress

  • Mindfulness
  • Changing Thoughts
  • Changing Actions
  • Long Term Relaxation Techniques
  • Case Study

Module Six: Conflict Resolution

  • Working as a Team
  • Ability to Change
  • Reverence
  • Big Picture
  • Case Study

Module Seven: Relationship Management

  • Effective Communication
  • Bringing Out the Best
  • Motivating
  • Influencing
  • Case Study

Module Eight: Overcoming Obstacles at Work

  • Recognizing Failure
  • Admitting Failure
  • Learning from Failure
  • Implementing Changes
  • Case Study

Module Nine: Building Rapport

  • Observing
  • Asking Questions
  • Listening
  • Finding Common Ground
  • Case Study

Module Ten: Nonverbal Communication

  • Facial Expressions
  • Body Language
  • Giving Full Attention
  • Space
  • Case Study

Module Eleven: Emotional Awareness and Empathetic Accuracy

  • Why is it Important?
  • Cognitive
  • Emotional
  • Compassionate
  • Case Study

Module Twelve: Wrapping Up

  • Words from the Wise
  • Lessons Learned

Course 2 - Improving Mindfulness Online Certificate Course

Module One: Getting Started

By the end of this course, you should be able to:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

Module Two: What Is Mindfulness?

  • Buddhist Concept
  • Bare Attention
  • Psychological Concept of Mindfulness
  • Memory

Module Three: Practicing Mindfulness

  • Attention
  • Acceptance
  • Mindfulness Meditation
  • Scanning

Module Four: Emotional Intelligence

  • The Purpose of Emotions
  • High Performance Emotions
  • Swing Emotions
  • Blue Emotions

Module Five: Cognitive Distortion (Phase One)

  • Dichotomous Reasoning
  • Magnification and Minimization
  • Filtering
  • Jumping to Conclusions

Module Six: Cognitive Distortion (Phase Two)

  • Destructive Labeling
  • Personalizing
  • Blaming
  • The Tyranny of the Should

Module Seven: Mindfulness Based Cognitive Therapy

  • Mental Modes
  • Doing Mode
  • Being Mode
  • Metacognitive Awareness

Module Eight: Mindfulness and Gratitude

  • What is Gratitude?
  • Gratitude Journal
  • An Exercise in Mindfulness and Gratitude
  • Forming a Habit

Module Nine: Cultivating the High Performance Emotions

  • The Emotion-Cognition-Behavior Triangle
  • Cultivating Enthusiasm
  • Cultivating Confidence
  • Cultivating Tenacity

Module Ten: Mindfulness in Customer Service

  • Individually Focused
  • Active Listening
  • Building a Rapport
  • Timing

Module Eleven: Mindfulness and Leadership

  • Mental Resilience
  • Focus
  • Compassion
  • Creativity

Module Twelve: Wrapping Up

  • Words from the Wise

Course 3 - Improving Self-Awareness Online Certificate Course

Module One: Getting Started

Module Two: What Is the Self?

  • The Physical Self
  • The Emotional Self
  • The Mental Self
  • The Spiritual Self

Module Three: Awareness of the Physical Self

  • Scanning
  • Progressive Relaxation
  • Physical Stressors
  • Exercise

Module Four: Time Management

  • Organization
  • Goal Management
  • Priorities
  • Procrastination

Module Five: The Emotional Self

  • Validity of Emotions
  • Utility of Emotions
  • Emotional Arousal
  • Emotional Valence

Module Six: Mood Management

  • Emotional Intelligence
  • Categories of Emotion
  • Increasing Arousal
  • Decreasing Arousal

Module Seven: The Mental Self

  • Thinking Style
  • Learning Style
  • Personality
  • Stinking Thinking

Module Eight: Interpersonal Awareness

  • Addressing Different Thinking Styles
  • Addressing Different Learning Styles
  • Active Listening and Body Language
  • Transactional Analysis

Module Nine: The Spiritual Self

  • Mindfulness
  • Meditation
  • Cultivating Positivity
  • Gratitude

Module Ten: Limitations of Self Awareness

  • Navel Gazing
  • Excessive Self Discipline
  • Developing Humility
  • Developing Empathy

Module Eleven: Independence versus Interdependence

  • What is Interdependence?
  • Systems Theory
  • More Than the Sum of All Parts
  • Team Building

Module Twelve: Wrapping Up

Course 4 - Increasing Your Happiness Online Certificate Course

Module One: Getting Started

Module Two: Plan Ahead for Happiness

  • Have a Nightly Routine
  • Get at Least 8 Hours of Sleep
  • Wake Up Early Enough for Some “Me” Time    
  • Give Yourself Time to Arrive at Work Early    

Module Three: Plan Your Day

  • Arrive 10-15 Minutes Early
  • Check for Action Items
  • Create a To-Do List for the Day
  • Build in Breaks

Module Four: Relate to Others

  • Greet Your Colleagues
  • Smile! Fake It If You Have To!
  • Build Your Support Team
  • Take Time to Socialize

Module Five: Go to Your Happy (Work) Space

  • Create a Workspace That Makes You Happy
  • Clear the Clutter
  • Bring in Personal Touches
  • Add Some Green!

Module Six: Accentuate the Positive

  • Use a Daily Affirmation
  • Surround Yourself with Positive People
  • Limit Your Negative Interactions
  • Build Friendships

Module Seven: Use Your Benefits

  • Use Your Vacation and Paid Time Off!
  • Gym or Health Club Memberships
  • Employee Assistance Programs
  • Explore Other Benefits

Module Eight: Take Control of Your Career Happiness

  • Take Control of Your Professional Development
  • Seek Frequent Feedback
  • Practice Professional Courage
  • Seek Mentoring, and Seek to Mentor Others

Module Nine: Set Boundaries

  • Learn to Say No
  • Learn to Say Yes
  • Protect Your Downtime
  • Know When to Call It a Day

Module Ten: Practice Positivity

  • Address Conflict and Misunderstandings Directly
  • Keep Your Interactions Positive
  • Practice Gratitude
  • Look for the Silver Lining

Module Eleven: Choose to Be Happy

  • Happiness is a Choice
  • Choose Your Stress Response
  • Do One Thing Every Day That You Love and Enjoy
  • Seek to Make Positive Changes

Module Twelve: Wrapping Up

Course 5 - Interpersonal Skills Online Certificate Course

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 6 - Critical Thinking Online Certificate Course

Module One - Getting Started

Module Two - Components of Critical Thinking

  • Applying reason
  • Open Mindedness
  • Analysis
  • Logic

Module Three - Non-Linear Thinking

  • Step out of your comfort zone
  • Don't jump to conclusions
  • Expect and initiate change
  • Being ready to adapt

Module Four - Logical Thinking

  • Ask the right questions
  • Organise the data
  • Evaluate the information
  • Draw conclusions

Module Five - Critical Thinker (Part 1)

  • Active listening
  • Be curious
  • Be disciplined
  • Be humble

Module Six - Critical Thinking (Part 2)

  • Seeing the big picture
  • Objectivity
  • Using your emotions
  • Being self-aware

Module Seven - Evaluate the Information

  • Making assumptions
  • Watch out for the bias
  • Ask clarifying questions
  • SWOT analysis

Module Eight - Benefits of Critical Thinking

  • Being more persuasive
  • Better communication
  • Better problem solving
  • Increased emotional intelligence

Module Nine - Changing your Perspective

  • Limitations of your point of view
  • Considering others viewpoint
  • Influences on bias
  • When new information arrives

Module Ten - Problem Solving

  • Identify inconsistencies
  • Trust your instincts
  • Asking why?
  • Evaluate the solution(s)

Module Eleven - Putting it all Together

  • Retaining your new skills
  • Reflect and learn from mistakes
  • Always ask questions
  • Practicing critical thinking

Module Twelve - Wrapping Up

Course 7 - Adult Learning: Mental Skills Online Certificate Course

Module One: Getting Started
Module Two: Bloom’s Taxonomy    

  • Bloom’s Theory    
  • History
  • New Understanding    
  • Definition    

Module Three: Knowledge    

  • Behavior    
  • Actions    
  • Examples    
  • Implementation    

Module Four: Comprehension    

  • Behavior    
  • Actions
  • Examples    
  • Implementation    

Module Five: Application    

  • Behavior    
  • Actions    
  • Examples    
  • Implementation    

Module Six: Analysis    

  • Behavior    
  • Actions    
  • Examples    
  • Implementation    

Module Seven: Synthesis    

  • Behavior    
  • Actions    
  • Examples    
  • Implementation    

Module Eight: Evaluation    

  • Behavior    
  • Actions    
  • Examples    
  • Implementation    

Module Nine: Updated Version    

  • Remembering and Understanding    
  • Applying and Analyzing    
  • Evaluating    
  • Creating    

Module Ten: Types of Knowledge

  • Factual    
  • Conceptual    
  • Procedural    
  • Metacognitive    

Module Eleven: Training    

  • Examples    
  • Problem Solving    
  • Qualitative Assessments
  • Create Plans    

Module Twelve: Wrapping Up

Course 8 - Communication Strategies Online Certificate Course

Session One: Course Overview

Session Two: Creating Positive Relationships

Session Three: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Developing Confidence

Session Four: Communication Basics

Session Five: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session Six: Asking Questions

  • Asking Good Questions
  • Probing
  • Pushing My Buttons

Session Seven: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • What is Said and What is Heard
  • Communication Situations

Session Eight: Body Language

  • What Do Our Bodies Say?
  • Gestures

Session Nine: Communication Styles

  • Dichotomies in Theory
  • Dichotomies in Action

Session Ten: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session Eleven: Frame of Reference

Session Twelve: Techniques for the Workplace

  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message

Session Thirteen: Assertiveness

  • Self-Attitude
  • Case Study: A Negative Image
  • The Assertive Formula
  • Expressing Your No

Course 9 - Social Intelligence Online Certificate Course

Module One - Getting Started

Module Two - Increase your Self Awareness

  • Remove or limit self-deception
  • Ask for feedback
  • Be open to change
  • Reflect on your actions

Module Three - The Keys to Empathy

  • Listening and paying attention
  • Don't judge
  • Shift your view
  • Don't show fake emotion

Module Four - Active Listening

  • Attunement
  • Don't jump to conclusions
  • Shift your focus
  • Don't discount feelings

Module Five - Insight on Behavior

  • Perception
  • Facts vs. emotions
  • Online communication
  • Listen and watch more

Module Six - Communication

  • Give respect and trust
  • Be consistent
  • Always keep your cool
  • Observing body language

Module Seven - Social Cues (Part 1)

  • Recognizing social situations
  • The eyes have it
  • Non-verbal cues
  • Verbal cues

Module Eight - Social Cues (Part 2)

  • Spectrum og cues
  • Review and reflect
  • Being adaptable and flexible
  • Personal space

Module Nine - Conversation Skills

  • Current events
  • Conversation topics
  • Cues to watch for
  • Give people your attention

Module Ten - Body Language

  • Be aware of your movements
  • It's not what you say, It's how you say it
  • Open vs. closed body language
  • Communicate with power

Module Eleven - Building Rapport

  • Take the high road
  • Forget about yourself
  • Remembering people
  • Ask good questions

Module Twelve - Wrapping Up

Course 10 - Social Learning Online Certificate Course

Module One: Getting Started  

  • Course Objectives 

Module Two: Setting the Right Group Dynamic (I) 

  • Communicating 
  • Collaborating 
  • Sharing of Best Practices 
  • Refining Ideas 

Module Three: Setting the Right Group Dynamic (II) 

  • Diversity Builds Knowledge  
  • Social Interactions 
  • People Are Different 
  • Dealing with Difficult People  
  • Case Study   

Module Four: Develop a Social Learning Culture at Work (I) 

  • Making the Connection  
  • Tagging Star Employees 
  • Recognizing Teaching Moments 
  • Culture of Questioning 
  • Case Study 

Module Five: Develop a Social Learning Culture at Work (II) 

  • Safe to Share Environment 
  • Instilling a Passion for Learning 
  • Instill a Sense of Sharing 
  • Learning in the Social Unit 
  • Case Study   

Module Six: Develop a Culture of Social Learning at Work (III) 

  • Remove Fear of Feedback or Criticism   
  • Creating a Social Unit 
  • Imitation and Modeling 
  • Empowering Learners 
  • Case Study   

Module Seven: Role Playing (I) 

  • Identify Work Related Scenarios
  • Add Variables 
  • Assign Roles 
  • Prepare Role-Players 
  • Case Study   

Module Eight: Role Playing (II) 

  • Act It Out 
  • Debrief
  • Mirror Good Examples 
  • General Role Playing Tips 
  • Case Study 

Module Nine: Utilizing the Right Tools (I) 

  • Mentoring 
  • Social Media 
  • Critical Thinking 
  • Gamification  
  • Case Study 

Module Ten: Utilizing the Right Tools (II)

  • Relevant Resources Selection  
  • Job Shadowing 
  • Knowledge Management 
  • Social Facilitation  
  • Case Study   

Module Eleven: Modeling and Observational Learning 

  • Inspired by Leaders 
  • Boosting Self-Efficacy 
  • Peer Role Models 
  • Generating Engagement 
  • Case Study   

Module Twelve: Wrapping Up  

  • Words from the Wise
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to info@coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

Free Personal Success Training Course

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

This month, we are providing it for Free with all Course Purchases, as a special offer!

Benefits:

• How to layout a Success Plan.

• Get where you want to be in life.

• How to unclutter your mind to succeed.

• Achieve your dreams using your imagination.

• How to have faith in yourself.

Features:

• Life time access

• Complement your individual course purchase.

• Click here Personal Success Training Program to see thousands of positive reviews,

Hurry - offer - ends this month!

Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles