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About This Course
What you will learn - Practice Civility in Your Workplace! 
  • Define civility, understand its causes, and enumerate at least three of it's behavioral indicators
  • Understand the costs of incivility, as well as the rewards of civility, within the workplace.
  • Learn practical ways of practicing workplace etiquette, including the proper use of greetings, respect, involvement, and political correctness.
  • Learn the basic styles of conflict resolution and identify the sytle most appropriate for managing particular conflicts in the workplace.
  • Understand how to use a business card effectively.
  • Remember names easily.
  • How to conduct themselves at a business lunch.
  • Understand basic guidelines regarding, grammar standards in all written communication.

  • Enjoy BIG Savings with our Civility in the Workplace Online Bundle, 3 Certificate Courses

    1. Civility in the Workplace

    2. Business Etiquette

    3. Appreciative Inquiry


    1. Civility in the Workplace: Create a Professional Culture That Results in Client Satisfaction

    While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it’s losing out on basic social values that directly impact the bottom line.

    To address the growing problem of incivility in the work setting, this course introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed. The benefits to Civility in the Workplace are countless and will pay off immensely in every aspect of your job.


    2. Business Etiquette: Look and Sound Your Best in Any Situation

    Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)

    Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. On the other hand, poor etiquette can hurt your professional relationships. During this course we will look at many areas of business etiquette, including networking, meeting manners, dining decorum, international business etiquette and more.


    3. Developing Corporate Behavior: Learn How to Develop a Highly Organized Corporate Behavior

    Corporate behavior is an important aspect of any business. The right behavior can cause your company to sky rocket with effective productivity and reputation. Poor behavior can cause a company’s productivity and reputation to plummet. There are many different ways to influence a corporate behavior change, but the first step is to understand what behavior is. How can you change behavior if you don’t know what it is?  

    In this course we will discuss what behavior is, and what facilitates behavior. By the end of this journey, you should have a good understanding of what corporate behavior is, and how to implement it in your company. 


    Receive Lifetime Access to Course Materials, so you can review at any time.

    For comprehensive information on units of study click the units of study tab above.

    This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

    Course Fast Facts:

    1. All courses are easy to follow and understand
    2. Only 6 to 8 hours of study is required per course
    3. Unlimited lifetime access to course materials
    4. Study as many courses as you want
    5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
    6. You can study from home or at work, at your own pace, in your own time
    7. Certificates 

    Course Delivery

    Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

    Recognition & Accreditation

    The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.


    Show More Hide
    Units of Study

    Receive Lifetime Access to Course Materials, so you can review at any time.

    Civility in the Workplace Bundle, 3 Courses includes the following courses, below is a summary of each course: 

    Course 1 - Civility in the Workplace

    Module One - Getting Started

    Module Two - Introduction

    • What is Uncivil Behavior?
    • Three reasons why you should be civil
    • Dealing with difficult personalities
    • Cost and rewards

    Module Three - Effective Work Etiquette

    • Greetings
    • Respect
    • Involvement
    • Being politically correct

    Module Four - Costs and Rewards

    • Incivility and the costs
    • Civility and rewards
    • Four causes of incivility
    • How to overcome it

    Module Five - Conflict Resolution

    • Collaborating
    • Competing
    • Compromising
    • Accommodating
    • Avoiding

    Module Six - Getting to the Cause

    • Examining the root cause
    • Creating a cause-and-effect diagram
    • Forgiveness
    • Benefits of resolution

    Module Seven - Communication

    • Para-verbal communication
    • Non-verbal communication
    • Listening skills
    • Appreciative inquiry

    Module Eight - Negotiation

    • Three sides to incivility
    • Mediation
    • Arbitration
    • Creative problem-solving

    Module Nine - Identifying your Needs

    • Completing a needs analysis
    • Focus groups
    • Observations
    • Anonymous surveys

    Module Ten - Writing a Civility Policy

    • Designating the core group
    • Defining what is unacceptable behavior
    • Defining the consequence
    • Writing the policy

    Module Eleven - Implementing the Policy

    • The first steps
    • Training
    • Addressing complaints
    • Enforcing violators

    Module Twelve - Wrapping up

    Course 2 - Business Etiquette

    Section One: Getting Started

    • Objectives

    Section Two: What is Business Etiquette

    • Defining Etiquette
    • Why Bother with Business Etiquette

    Section Three: Networking

    • The Cold Introduction
    • First Impressions Matter
    • The Business Card
    • Sorry, what was your name again?

    Section Four: What to Wear

    • Is a Dress Code Optional?
    • 10 tips for that perfect look

    Section Five: Introductions Over, What Next?

    • The bone crusher and the dead fish
    • Conversation Etiquette
    • Stages of Conversation

    Section Six: The Business Lunch

    • Which Fork First?
    • Eating with Etiquette

    Section Seven: Restaurant Etiquette

    • Ordering Correctly
    • Alcohol
    • Paying the Bill and Tipping

    Section Eight: Email Etiquette and Netiquette

    • Understanding Netiquette
    • Email Etiquette: The Do’s and Don’ts of Email
    • Grammar

    Section Nine: Telephone Etiquette

    • 10 Tips for Telephone Etiquette
    • Leaving Voicemail
    • Mobile Manners

    Section Ten: The Written Letter

    • Saying Thank You with Style
    • Letters the Basic Structure
    • Writing the Letter

    Section Eleven: International Etiquette

    • Some Basic Rules
    • Business Card Etiquette
    • Personal Space
    • Gifts
    • Communication

    Section Twelve: Wrapping Up

    Course 3 - Developing Corporate Behavior

    Module One: Getting Started

    By the end of this course, you will be able to:

    • Understand what behavior is
    • Understand the benefits of corporate behavior
    • Know what type of behaviors you want to implement in your company
    • Know how to implement corporate behaviors
    • Know how to maintain corporate behaviors

    Module Two: The Science of

    • What is Behavior?
    • Psychology
    • Sociology
    • Anthropology

    Module Three: Benefits for Corporate Behavior

    • Employee Safety
    • Conservation of Materials
    • Engagement
    • Improved Employee Performance

    Module Four: Most Common Categories of Corporate Behavior

    • Managerial Structure
    • Values and Ethics
    • Employee Accountability
    • Workplace Incidents

    Module Five: Managerial Structure

    • Clearly Defined Management
    • Qualified Management Team
    • Obvious Advancement Path
    • Apparent Grievance Procedures

    Module Six: Company Values and Ethics

    • Environmental
    • Charity and Community Outreach
    • Integrity
    • Diversity

    Module Seven: Employee Accountability

    • Attitude
    • Attendance
    • Honesty
    • Substance Abuse & Workplace Violence

    Module Eight: Workplace Incidents

    • Safety
    • Prejudice & Discrimination
    • Vandalism & Theft
    • Harassment or Bullying

    Module Nine: Designing and Implementing

    • Group Planning
    • Define Preferred Organizational Behaviors
    • Hiring
    • Training Employees

    Module Ten: Corporate Team Behavior

    • Team Building
    • Better Communication
    • Conflict Resolution
    • to the Company and the Department

    Module Eleven: Auditing Corporate Behavior

    • Affirm Ethical Behavior
    • Investigate and Review Reported Incidents
    • Determine Progress
    • Get Employee Feedback & Revise

    Module Twelve: Wrapping Up

    Requirements

    Entry requirements

    Students must have basic literacy and numeracy skills.

    Minimum education

    Open entry. Previous schooling and academic achievements are not required for entry into this course.

    Computer requirements

    Students will need access to a computer and the internet.

    Minimum specifications for the computer are:

    Windows:

    Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

    MAC/iOS

    OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

    All systems

    Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

    Students will also need access the following applications:

    Adobe Acrobat Reader

    Requirements

    Entry requirements:

    Students must have basic literacy and numeracy skills.


    Minimum education:

    Open entry. Previous schooling and academic achievements are not required for entry into this course.


    Device requirements:

    Students will need access to a computer/any device and the internet.

    FAQS

    1.  Who are Courses For Success?

    Courses For Success is a course platform that started in 2008
    with 5 courses, since then we have grown to over 10,000 online courses.

    Our courses span across the following categories:

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    2.  Is there a refund/cancellation policy?

    Yes, the 7-day money back guarantee allows you to request a full refund within 7 days of your purchase if you are not satisfied with the course, however, there are some conditions that apply:

    • A full refund will be provided if you have accessed the course materials and have not studied more than 25% of the course. Or have not completed the course assessment and/or downloaded a certificate.
    • If you wish to study a different course or wish to upgrade your purchase, we would be happy to provide an alternate course or the upgrade, providing you advise us within 7 days of receiving your course.
    • Please note: We do not offer refunds for Course Bundles. This is because a lot of administration work goes into coordinating and setting them up in our systems, as well as providing them to you. Therefore, we kindly ask you to ensure that your chosen courses in the course bundles are exactly what you require before making a purchase

    For more detailed information about our refund policy please see below or click here: https://www.coursesforsuccess.com/policies/refund-policy

    3.  What is the FREE Personal Success Training Program?

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    was developed by Courses For Success to help our customers achieve
    success. Currently, we are offering this program for FREE with every
    course or bundle purchase this month. This is a limited time offer!

    4.  Are there any requirements to study this course?

    No,
    anyone who has an interest in learning more about this subject matter
    is encouraged to take our course. There are no entry requirements to
    take this course.

    5.  Do I require to have finished high school to complete this course?

    No,
    you do not require a High School Diploma or to have finished school to
    study this course, this course is open to anyone who would like to take
    this course.

    6.  What if English is not my first language?

    This
    course is provided in English, however, due to the digital nature of
    our training, you can take your time studying the material and make use
    of tools such as google translate and Grammarly.

    7.  Is this course online or conducted in person?

    All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

    8.  How do I receive my course?

    After
    you have completed the payment, you will receive a confirmation email
    and tax receipt. You will also receive an email containing your course
    login details (username and password), as well as instructions on how to
    access and log in to your course via the internet with any device,
    please check your junk/spam folder in the event that you do not receive
    the email.

    9.  When does this course start?

    Providing
    you have internet access you can start this course whenever you like,
    just go to the login page and insert your username and password and you
    can access the online material.

    10.  What is online learning like?

    Online learning is easy, if not easier than a traditional academic situation.
    By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

    Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

    11.  What computer skills do I need for my course?

    You
    don't need to be a computer expert to succeed with our online training,
    but you should be comfortable typing, using the internet and be capable
    of using common software (such as Microsoft word).

    12.  How long will you have access to the online course?

    The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

    Please also check the course summary, as a small selection of courses have limited access.

    13.  How long will my course take?

    Course duration, is listed under Course Summary

    14.  Do I need to buy textbooks?

    All the required material for your course is included in the online system, you do not need to buy anything else.

    15.  Is the course interactive?

    Yes, all our courses are interactive.

    16.  Is there an assessment or exam?

    Yes,
    you will be required to complete a multiple-choice test online at the
    end of your course, you can do this test as many times as you require.

    17.  What type of certificate will I receive?

    You
    will receive a Certificate of Completion that is applicable worldwide,
    which demonstrates your commitment to learning new skills. You can share
    the certificate with your friends, relatives, co-workers and employers.
    Also, include it in your resume/CV, professional social media profiles
    and job applications.

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    The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

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    Thank you Courses for Success for being part of my learning journey and making education affordable!"

    Our
    completion certificates are very valuable and will help you progress in
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    new skills, you might even get a promotion.

    18.  Will this course be credited by universities?

    No, it is not equivalent to a college or university credit.

    19.  Am I guaranteed to get a job with this certificate?

    This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

    20.  How will this course assist me with my career?

    Studying
    and completing this course will show employers that you have the
    knowledge in this field, additionally you will gain more confidence in
    this area of expertise.

    21.  How long is the certificate valid for?

    The Certificates are valid for life and do not need renewing. 

    22.  Can I take more than one course at a time?

    Courses
    are studied online at your own pace and you are free to study as many
    or as few courses as you wish, we also offer online course bundles that
    allow you to save on additional courses so that you may get all the
    topics related to your training goals in one go.

    23.  What are the Payment Methods available? Is there a payment plan?

    We accept payments via PayPal, Credit Card and Bank Transfer.

    Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

    To pay via bank transfer contact us info@coursesforsuccess.com

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    25.  Can I request for an invoice before purchase?

    Yes, you can request for an invoice via email at info@coursesforsuccess.com

    26.  Purchase for a gift?

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    27.  Can I create my own course bundle?

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    you can customize your own bundle. Please send us the complete list
    with the exact course link of the courses you'd like to bundle up via
    email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

    28.  How will I contact Courses For Success if I have any questions?

    You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

    Free Personal Success Training Course

    The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

    This month, we are providing it for Free with all Course Purchases, as a special offer!

    Benefits:

    • How to layout a Success Plan.

    • Get where you want to be in life.

    • How to unclutter your mind to succeed.

    • Achieve your dreams using your imagination.

    • How to have faith in yourself.

    Features:

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    • Complement your individual course purchase.

    • Click here Personal Success Training Program to see thousands of positive reviews,

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    Course Bundles

    Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

    Course Bundles

    APRIL SALE - HURRY ENDS 31 APRIL

    Civility in the Workplace Online Bundle, 3 Certificate Courses

    Save 79% Save 79%
    Original price USD $1,197
    Original price $1,197 - Original price $1,197
    Original price USD $1,197
    Current price USD $249
    USD $249 - USD $249
    Current price USD $249

    Create a Professional Culture That Results in Client Satisfaction

    Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%

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    Course Summary

    • Delivery: Online
    • Access: Unlimited Lifetime
    • Time: Study at your own pace
    • Duration: 6 to 8 hours per course
    • Assessments: Yes
    • Qualification: Certificate
    About This Course
    What you will learn - Practice Civility in Your Workplace! 
  • Define civility, understand its causes, and enumerate at least three of it's behavioral indicators
  • Understand the costs of incivility, as well as the rewards of civility, within the workplace.
  • Learn practical ways of practicing workplace etiquette, including the proper use of greetings, respect, involvement, and political correctness.
  • Learn the basic styles of conflict resolution and identify the sytle most appropriate for managing particular conflicts in the workplace.
  • Understand how to use a business card effectively.
  • Remember names easily.
  • How to conduct themselves at a business lunch.
  • Understand basic guidelines regarding, grammar standards in all written communication.

  • Enjoy BIG Savings with our Civility in the Workplace Online Bundle, 3 Certificate Courses

    1. Civility in the Workplace

    2. Business Etiquette

    3. Appreciative Inquiry


    1. Civility in the Workplace: Create a Professional Culture That Results in Client Satisfaction

    While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it’s losing out on basic social values that directly impact the bottom line.

    To address the growing problem of incivility in the work setting, this course introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed. The benefits to Civility in the Workplace are countless and will pay off immensely in every aspect of your job.


    2. Business Etiquette: Look and Sound Your Best in Any Situation

    Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)

    Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. On the other hand, poor etiquette can hurt your professional relationships. During this course we will look at many areas of business etiquette, including networking, meeting manners, dining decorum, international business etiquette and more.


    3. Developing Corporate Behavior: Learn How to Develop a Highly Organized Corporate Behavior

    Corporate behavior is an important aspect of any business. The right behavior can cause your company to sky rocket with effective productivity and reputation. Poor behavior can cause a company’s productivity and reputation to plummet. There are many different ways to influence a corporate behavior change, but the first step is to understand what behavior is. How can you change behavior if you don’t know what it is?  

    In this course we will discuss what behavior is, and what facilitates behavior. By the end of this journey, you should have a good understanding of what corporate behavior is, and how to implement it in your company. 


    Receive Lifetime Access to Course Materials, so you can review at any time.

    For comprehensive information on units of study click the units of study tab above.

    This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

    Course Fast Facts:

    1. All courses are easy to follow and understand
    2. Only 6 to 8 hours of study is required per course
    3. Unlimited lifetime access to course materials
    4. Study as many courses as you want
    5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
    6. You can study from home or at work, at your own pace, in your own time
    7. Certificates 

    Course Delivery

    Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

    Recognition & Accreditation

    The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.


    Show More Hide
    Units of Study

    Receive Lifetime Access to Course Materials, so you can review at any time.

    Civility in the Workplace Bundle, 3 Courses includes the following courses, below is a summary of each course: 

    Course 1 - Civility in the Workplace

    Module One - Getting Started

    Module Two - Introduction

    • What is Uncivil Behavior?
    • Three reasons why you should be civil
    • Dealing with difficult personalities
    • Cost and rewards

    Module Three - Effective Work Etiquette

    • Greetings
    • Respect
    • Involvement
    • Being politically correct

    Module Four - Costs and Rewards

    • Incivility and the costs
    • Civility and rewards
    • Four causes of incivility
    • How to overcome it

    Module Five - Conflict Resolution

    • Collaborating
    • Competing
    • Compromising
    • Accommodating
    • Avoiding

    Module Six - Getting to the Cause

    • Examining the root cause
    • Creating a cause-and-effect diagram
    • Forgiveness
    • Benefits of resolution

    Module Seven - Communication

    • Para-verbal communication
    • Non-verbal communication
    • Listening skills
    • Appreciative inquiry

    Module Eight - Negotiation

    • Three sides to incivility
    • Mediation
    • Arbitration
    • Creative problem-solving

    Module Nine - Identifying your Needs

    • Completing a needs analysis
    • Focus groups
    • Observations
    • Anonymous surveys

    Module Ten - Writing a Civility Policy

    • Designating the core group
    • Defining what is unacceptable behavior
    • Defining the consequence
    • Writing the policy

    Module Eleven - Implementing the Policy

    • The first steps
    • Training
    • Addressing complaints
    • Enforcing violators

    Module Twelve - Wrapping up

    Course 2 - Business Etiquette

    Section One: Getting Started

    • Objectives

    Section Two: What is Business Etiquette

    • Defining Etiquette
    • Why Bother with Business Etiquette

    Section Three: Networking

    • The Cold Introduction
    • First Impressions Matter
    • The Business Card
    • Sorry, what was your name again?

    Section Four: What to Wear

    • Is a Dress Code Optional?
    • 10 tips for that perfect look

    Section Five: Introductions Over, What Next?

    • The bone crusher and the dead fish
    • Conversation Etiquette
    • Stages of Conversation

    Section Six: The Business Lunch

    • Which Fork First?
    • Eating with Etiquette

    Section Seven: Restaurant Etiquette

    • Ordering Correctly
    • Alcohol
    • Paying the Bill and Tipping

    Section Eight: Email Etiquette and Netiquette

    • Understanding Netiquette
    • Email Etiquette: The Do’s and Don’ts of Email
    • Grammar

    Section Nine: Telephone Etiquette

    • 10 Tips for Telephone Etiquette
    • Leaving Voicemail
    • Mobile Manners

    Section Ten: The Written Letter

    • Saying Thank You with Style
    • Letters the Basic Structure
    • Writing the Letter

    Section Eleven: International Etiquette

    • Some Basic Rules
    • Business Card Etiquette
    • Personal Space
    • Gifts
    • Communication

    Section Twelve: Wrapping Up

    Course 3 - Developing Corporate Behavior

    Module One: Getting Started

    By the end of this course, you will be able to:

    • Understand what behavior is
    • Understand the benefits of corporate behavior
    • Know what type of behaviors you want to implement in your company
    • Know how to implement corporate behaviors
    • Know how to maintain corporate behaviors

    Module Two: The Science of

    • What is Behavior?
    • Psychology
    • Sociology
    • Anthropology

    Module Three: Benefits for Corporate Behavior

    • Employee Safety
    • Conservation of Materials
    • Engagement
    • Improved Employee Performance

    Module Four: Most Common Categories of Corporate Behavior

    • Managerial Structure
    • Values and Ethics
    • Employee Accountability
    • Workplace Incidents

    Module Five: Managerial Structure

    • Clearly Defined Management
    • Qualified Management Team
    • Obvious Advancement Path
    • Apparent Grievance Procedures

    Module Six: Company Values and Ethics

    • Environmental
    • Charity and Community Outreach
    • Integrity
    • Diversity

    Module Seven: Employee Accountability

    • Attitude
    • Attendance
    • Honesty
    • Substance Abuse & Workplace Violence

    Module Eight: Workplace Incidents

    • Safety
    • Prejudice & Discrimination
    • Vandalism & Theft
    • Harassment or Bullying

    Module Nine: Designing and Implementing

    • Group Planning
    • Define Preferred Organizational Behaviors
    • Hiring
    • Training Employees

    Module Ten: Corporate Team Behavior

    • Team Building
    • Better Communication
    • Conflict Resolution
    • to the Company and the Department

    Module Eleven: Auditing Corporate Behavior

    • Affirm Ethical Behavior
    • Investigate and Review Reported Incidents
    • Determine Progress
    • Get Employee Feedback & Revise

    Module Twelve: Wrapping Up

    Requirements

    Entry requirements

    Students must have basic literacy and numeracy skills.

    Minimum education

    Open entry. Previous schooling and academic achievements are not required for entry into this course.

    Computer requirements

    Students will need access to a computer and the internet.

    Minimum specifications for the computer are:

    Windows:

    Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

    MAC/iOS

    OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

    All systems

    Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

    Students will also need access the following applications:

    Adobe Acrobat Reader

    Requirements

    Entry requirements:

    Students must have basic literacy and numeracy skills.


    Minimum education:

    Open entry. Previous schooling and academic achievements are not required for entry into this course.


    Device requirements:

    Students will need access to a computer/any device and the internet.

    FAQS

    1.  Who are Courses For Success?

    Courses For Success is a course platform that started in 2008
    with 5 courses, since then we have grown to over 10,000 online courses.

    Our courses span across the following categories:

    •Animal    

    •Beauty    

    •Business    

    •Health & Fitness     

    •Finance

    •Lifestyle    

    •IT & Software    

    •Personal Development

    •Teaching & Academics

    2.  Is there a refund/cancellation policy?

    Yes, the 7-day money back guarantee allows you to request a full refund within 7 days of your purchase if you are not satisfied with the course, however, there are some conditions that apply:

    • A full refund will be provided if you have accessed the course materials and have not studied more than 25% of the course. Or have not completed the course assessment and/or downloaded a certificate.
    • If you wish to study a different course or wish to upgrade your purchase, we would be happy to provide an alternate course or the upgrade, providing you advise us within 7 days of receiving your course.
    • Please note: We do not offer refunds for Course Bundles. This is because a lot of administration work goes into coordinating and setting them up in our systems, as well as providing them to you. Therefore, we kindly ask you to ensure that your chosen courses in the course bundles are exactly what you require before making a purchase

    For more detailed information about our refund policy please see below or click here: https://www.coursesforsuccess.com/policies/refund-policy

    3.  What is the FREE Personal Success Training Program?

    The Personal Success Training Program
    was developed by Courses For Success to help our customers achieve
    success. Currently, we are offering this program for FREE with every
    course or bundle purchase this month. This is a limited time offer!

    4.  Are there any requirements to study this course?

    No,
    anyone who has an interest in learning more about this subject matter
    is encouraged to take our course. There are no entry requirements to
    take this course.

    5.  Do I require to have finished high school to complete this course?

    No,
    you do not require a High School Diploma or to have finished school to
    study this course, this course is open to anyone who would like to take
    this course.

    6.  What if English is not my first language?

    This
    course is provided in English, however, due to the digital nature of
    our training, you can take your time studying the material and make use
    of tools such as google translate and Grammarly.

    7.  Is this course online or conducted in person?

    All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

    8.  How do I receive my course?

    After
    you have completed the payment, you will receive a confirmation email
    and tax receipt. You will also receive an email containing your course
    login details (username and password), as well as instructions on how to
    access and log in to your course via the internet with any device,
    please check your junk/spam folder in the event that you do not receive
    the email.

    9.  When does this course start?

    Providing
    you have internet access you can start this course whenever you like,
    just go to the login page and insert your username and password and you
    can access the online material.

    10.  What is online learning like?

    Online learning is easy, if not easier than a traditional academic situation.
    By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

    Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

    11.  What computer skills do I need for my course?

    You
    don't need to be a computer expert to succeed with our online training,
    but you should be comfortable typing, using the internet and be capable
    of using common software (such as Microsoft word).

    12.  How long will you have access to the online course?

    The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

    Please also check the course summary, as a small selection of courses have limited access.

    13.  How long will my course take?

    Course duration, is listed under Course Summary

    14.  Do I need to buy textbooks?

    All the required material for your course is included in the online system, you do not need to buy anything else.

    15.  Is the course interactive?

    Yes, all our courses are interactive.

    16.  Is there an assessment or exam?

    Yes,
    you will be required to complete a multiple-choice test online at the
    end of your course, you can do this test as many times as you require.

    17.  What type of certificate will I receive?

    You
    will receive a Certificate of Completion that is applicable worldwide,
    which demonstrates your commitment to learning new skills. You can share
    the certificate with your friends, relatives, co-workers and employers.
    Also, include it in your resume/CV, professional social media profiles
    and job applications.

    Wendy Sue Hunt - 5 STAR REVIEW
    "If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
    The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

    Valencia Marie Aviles - 5 STAR REVIEW
    "I
    had a very good experience with my course. It has helped me to get
    multiple jobs and prepared me for almost everything I would need to
    know. The course was very informative and easy to understand and broken
    up perfectly to be done in a short amount of time while still learning a
    good amount! I would recommend Courses for Success to anyone trying to
    get abs certifications for job advancements, it is well worth it!"

    ELENA GRIFFIN - 5 STAR REVIEW
    "I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
    more.
    Thank you Courses for Success for being part of my learning journey and making education affordable!"

    Our
    completion certificates are very valuable and will help you progress in
    your work environment and show employers how committed you are to learn
    new skills, you might even get a promotion.

    18.  Will this course be credited by universities?

    No, it is not equivalent to a college or university credit.

    19.  Am I guaranteed to get a job with this certificate?

    This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

    20.  How will this course assist me with my career?

    Studying
    and completing this course will show employers that you have the
    knowledge in this field, additionally you will gain more confidence in
    this area of expertise.

    21.  How long is the certificate valid for?

    The Certificates are valid for life and do not need renewing. 

    22.  Can I take more than one course at a time?

    Courses
    are studied online at your own pace and you are free to study as many
    or as few courses as you wish, we also offer online course bundles that
    allow you to save on additional courses so that you may get all the
    topics related to your training goals in one go.

    23.  What are the Payment Methods available? Is there a payment plan?

    We accept payments via PayPal, Credit Card and Bank Transfer.

    Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

    To pay via bank transfer contact us info@coursesforsuccess.com

    24.  Can I purchase for multiple people?

    Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

    25.  Can I request for an invoice before purchase?

    Yes, you can request for an invoice via email at info@coursesforsuccess.com

    26.  Purchase for a gift?

    Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

    27.  Can I create my own course bundle?

    Yes,
    you can customize your own bundle. Please send us the complete list
    with the exact course link of the courses you'd like to bundle up via
    email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

    28.  How will I contact Courses For Success if I have any questions?

    You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

    Free Personal Success Training Course

    The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

    This month, we are providing it for Free with all Course Purchases, as a special offer!

    Benefits:

    • How to layout a Success Plan.

    • Get where you want to be in life.

    • How to unclutter your mind to succeed.

    • Achieve your dreams using your imagination.

    • How to have faith in yourself.

    Features:

    • Life time access

    • Complement your individual course purchase.

    • Click here Personal Success Training Program to see thousands of positive reviews,

    Hurry - offer - ends this month!

    Course Bundles

    Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

    Course Bundles