Ultimate Trade Shows: Getting the Most Out OF Your Trade Show Experience Online Bundle, 10 Certificate Courses

The Most Comprehensive Trade Show Bundle

Ultimate Trade Shows: Getting the Most Out OF Your Trade Show Experience Online Bundle, 10 Certificate Courses

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Gain Knowledge In Trade Shows - 10 Courses in this Bundle

  1. Trade Shows: Getting the Most Out OF Your Trade Show Experience

  2. Trade Show Staff Training

  3. Conversational Leadership

  4. Presentation Skills

  5. Social Selling for Small Businesses

  6. Prospecting and Lead Generation

  7. Prospecting for Leads Like a Pro

  8. Conquering Your Fear of Speaking in Public

  9. Active Listening

  10. Communication Strategies

1. Trade Shows: Getting the Most Out OF Your Trade Show Experience: Learn how to act on a trade show

Trade shows are big investments for companies, and provide big opportunities as well. Plenty of cash and time are invested in trade show booths from the design phase to the actual set up. This course allows you to make the best of the opportunity you have to attend a trade show on behalf of your company with an in-depth look at how to prepare, how to act while you’re there, and how to follow up.

Key Learning Objectives

  • People who attend trade shows and how to interact with them
  • Importance of pre-show promotion and then follow up afterward
  • Targeted promotional giveaways
  • Booth behavior
  • Prospecting activities

2. Trade Show Staff Training: Preparation is the Key to a Successful Trade Show

Deciding to attend a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. Every person in your booth is an ambassador to your company, make sure they are prepared. Trade show attendees usually plan a list of whom they're going to visit before ever entering the convention center doors, make sure you are on that list.

Make sure your staff has the right tools to succeed with our Trade Show Staff Training course. A successful trade show will benefit your company on many levels. The most basic statistic is that it can cost half as much to close a sale made to a trade show lead as to one obtained through all other means. Get your staff trained and get to that trade show!

Key Learning Objectives

  • Recognise effective ways of preparing for a trade show
  • Know essential points to setting up a booth
  • Know the do's and don'ts behaviors during the show
  • Acknowledge visitors and welcome them to the booth
  • Engage potential customers and work towards a sale
  • Wrap up the trade show and customer leads

3. Conversational Leadership: Learn the Basics of Conversational Leadership

This Conversational Leadership course will help you develop your conversational leadership skills by focusing on meaningful conversations and communication. You will also learn about the World Café model, which you can use to foster input and conversation for any problem at hand.

In this Conversational Leadership course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.

Key Learning Objectives

  • Understand the wisdom inherent in encouraging conversational leadership.
  • Describe the four I’s of conversational leadership.
  • Apply the principles of conversational leadership to improve results.
  • Organize a simple World Café as an example of conversational leadership.

4. Presentation Skills: Study Presentation Courses; Create and Deliver Compelling Presentations

These Presentation Courses can benefit anyone who presents: a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this Course will help you become more efficient and proficient with the skills of providing information to others.

Covering everything from writing your first needs analysis to running the presentation itself, this course will equip you with the skills and confidence to organize and host successful and professional presentations that get your message across whether you're pitching an idea, making a sale or sharing knowledge with your team.

Key Learning Objectives

  • Perform a needs analysis and prepare an outline
  • Select presentation delivery methods
  • Practice verbal and non-verbal communication skills
  • Knock down nervousness
  • Develop and use flip charts with color
  • Create targeted PowerPoint presentations
  • Utilize white boarding for reinforcement
  • Describe how video and audio enhance a presentation and list criteria for determining what types to use
  • Enrich the learning experience with humor, questions, and discussion

5. Social Selling for Small Businesses: Learn How Social Media Will Help You Grow and Sustain Your Business

If you want to position your business as an industry leader, or just build up leads for potential sales, you must have a strong presence on social media – it can’t be overlooked. Social media is where a large percentage of customers spend a great deal of their online time, whether it’s looking for information or deals. If you are there, and positioned correctly on multiple platforms it will speak well for your business. This entrepreneurship course will show you how to use social selling via social media to the best benefit.

Social selling isn’t just a fad or the latest approach to selling that businesses need to adopt. It’s a result of the massive integration of social media in how we conduct our lives. Sales professionals understand they can connect to and leverage these habits. This course is designed for entrepreneurs and sales professionals to learn how to function in that space.

In this course, we’re going to explore how social selling is an essential requirement for sales teams, and how the relationships that are created and nurtured within social media will help you grow and sustain your business. We’ll also learn how to apply specific techniques to connect with your audience and potential fans in the social space.

Key Learning Objectives

  • Describe the attributes of social selling.
  • Explore how social selling can generate results for your small business.
  • Apply social selling strategies to create relevance in social media.
  • Understand the power of leveraging different social media platforms in social selling.
  • Measure your social selling results.

6. Prospecting and Lead Generation: Study Online Lead Generation Course, Develop a core set of sales skills and Master Numerous Prospecting Methods

The Online Lead Generation Course will discuss prospecting and lead generation. It will teach you the various methods of making links which may lead to a sale or other promising result. The leads may come from various sources or undertakings, for example, via the Internet, through personal referrals, through telephone calls either by telemarketers, through advertisements, events, and purchase of lists of potential clients. These and other events can become more easily managed with this great course.

With our Online Lead Generation Online Course, you will begin to see how important it is to develop a core set of sales skills. By managing and looking at the way people interact and seeing things in a new light, you will improve on almost every aspect of their sales strategy.

Key Learning Objectives

  • Implement both traditional and new marketing methods
  • Prospecting
  • Traditional Marketing Methods
  • New Marketing Methods
  • Generating New Leads
  • Avoid Common Lead Generation Mistakes
  • Educate Prospects
  • The Pipeline
  • Follow up Communication
  • Track Activity
  • Create Customers

7. Prospecting for Leads Like a Pro: Learn how to find prospects through networking, trade shows, lost accounts, and cold calls

Sales is a constant cycle. In order to make sales in the coming weeks and months, you need to start planting the seeds today. Understanding how to identify and manage prospects is a key part of your sales success.

This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls.

Key Learning Objectives

  • Understand the importance of expanding your client base through effective prospecting.
  • Learn how to use a prospecting system to make you more successful.
  • Identify target markets and target companies with the 80/20 rule in mind.
  • Develop and practice networking skills at every opportunity.
  • Develop, refine, and execute the art of cold calling.

8. Conquering Your Fear of Speaking in Public: Be a Confident Public Speaker! Learn to Conquer your fear

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at social events? Do you lock up in awkward social situations? If so, this course can help you conquer your nerves and speak confidently in public.

To begin this Conquering Your Fear of Speaking in Public course, you’ll review some of the basics of communication. Then, you’ll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you’ll learn how to handle specific scenarios, like meetings and sticky social situations.

Key Learning Objectives

  • Speak with more confidence in one-on-one conversations.
  • Feel more confident speaking socially or in small groups such as meetings.
  • Practice developing these skills in a safe and supportive setting.

9. Active Listening: Active Listening Online Certificate Course

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. The Active Listening Online Certificate course focuses on active listening, which encompasses the best of communication.

The active listening online course certification provides people the listening skills to be able to respond, interact, and communicate effectively with others. With this active listening online course, people will be able to genuinely communicate by helping them understand the importance of probing and questioning. The course enhances active listening skills by defining what is a positive attitude, introducing the basics of neuro-linguistic programming, and using these skills in a variety of situations.

Key Learning Objectives

  • Define active listening and identify its key elements
  • Learn how to use body language to reinforce a positive learning attitude effectively
  • Create a more positive learning environment by using framing, positive intent, and focus
  • Become a better listener
  • Define sympathy and empathy and identify when each is appropriate
  • Understand how communication works
  • Formulate questions that lets you probe for information using proper paraphrasing techniques
  • Create better relationships to facilitate genuine communication
  • Identify common listening problems and provide solutions for each

10. Communication Strategies: Learn all about the various aspects of communication

Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.

This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Key Learning Objectives

  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions that give you information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills to listen actively and empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal with situations assertively

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Ultimate Trade Shows: Getting the Most Out OF Your Trade Show Experience 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Trade Shows: Getting the Most Out OF Your Trade Show Experience Online Certificate Course

 Session One: Course Overview

Session Two: Lay of the Land

  • Attendees

Session Three: Setting Trade Show Goals

  • Knowing why you are there – it matters!

Session Four: Before the Trade Show

  • Know What Your Company Does
  • Making a Good Impression
  • Promotions

Session Five: During the Trade Show

  • Basic Trade Show Etiquette
  • Active Listening
  • Body Language Basics
  • Asking Questions
  • Probing Techniques
  • Paraphrasing Techniques

Session Six: Prospecting

Session Seven: After the Show

Course 2 - Trade Show Staff Training Online Certificate Course

Module One - Getting Started

Module Two - Pre-Show Preparation

  • Prepare for physical issues
  • Developing a great elevator speech
  • Setting up a schedule
  • Connect with attendees

Module Three - Booth Characteristics and Set-Up (Part 1)

  • Stand out
  • Create a booth manual / checklist
  • Technology
  • Scout a high traffic area

Module Four - Booth Characteristics and Set-Up (Part 2)

  • Signage
  • Match your brand
  • Private area
  • Focus on a message

Module Five - During the Show (Part 1)

  • Company objectives
  • Highlighting your product
  • Do something memorable
  • Social media

Module Six - During the Show (Part 2)

  • Classic do's and don'ts
  • Gamification
  • Walk the floor
  • Keep the distractions away

Module Seven - Qualifying Visitors

  • Know the answer
  • Engage with qualifying questions
  • Body language
  • Listening skills

Module Eight - Engaging the Right People

  • Prospects
  • Time wasters (Catch and Release)
  • Press
  • Competitors

Module Nine - The Rules of Engagement (Part 1)

  • Start with an open-ended question
  • Record all prospect information
  • Be specific with your message
  • Get a commitment

Module Ten - Rules of Engagement (Part 2)

  • Having a welcoming environment
  • The do's and don'ts of business cards
  • Observational skills
  • When not in the booth

Module Eleven - After the Show

  • Review information and rank your leads
  • Follow up with your leads
  • Send information promptly

Module Twelve - Wrapping Up

Course 3 - Conversational Leadership Online Certificate Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What’s In A Word?

  • Pre-Assignment Review, Part One
  • Pre-Assignment Review, Part Two
  • What is Conversational Leadership?

 Session 3: Fundamental Elements

  • Designing Meaningful Conversations
  • Building Your Personal Skills
  • Tips for Becoming a Better Listener

 Session 4: The Four-I Model of Organizational Conversation

  • Intimacy
  • The Four Features
  • Replacing Corporate Communication
  • Interactivity
  • Evolving Communication Techniques
  • Case Study
  • Making Connections
  • Inclusion
  • Looking at Inclusive Communications
  • Case Studies
  • Intentionality
  • Creating a Conversational Strategy
  • Sample Strategy Elements
  • Common Language
  • Making Connections

 Session 5: The Conversational Leadership Framework

  • Getting Started, Part One
  • Getting Started, Part Two
  • Powerful Conversations
  • Case Study
  • Making Connections
  • Creating the Conversation
  • Identifying Your Purpose
  • The Physical Setup
  • The Finishing Touches
  • Above and Beyond
  • Involving Your Stakeholders
  • Applying the Concepts
  • Summary
  • Developing the Questions
  • Leveraging Appreciative Inquiry, Part One
  • Leveraging Appreciative Inquiry, Part Two
  • Getting It Right
  • Taking It Further
  • Getting to the Goal
  • Making Connections
  • Innovative Leadership
  • Building Common Ground
  • Questions to Consider

 Session 6: World Café

  • Setting Up
  • Where the Magic Happens
  • Round 1: Starting the Conversation
  • Round 2: Connections Start
  • Round 3: Back to the Beginning
  • Round 4: Conversation of the Whole

 Session 7: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Presentation Skills Online Certificate Course

 Module One - Getting Started

Module Two - Creating the Program

  • Performing a needs analysis
  • Writing the basic outline
  • Researching, writing, and editing

Module Three - Choosing your Delivery Methods

  • Basic methods
  • Advanced methods
  • Basic criteria to consider

Module Four - Verbal Communication Skills

  • Listening and hearing: They aren't the same thing
  • Asking questions
  • Communicating with power

Module Five - Non-Verbal Communication Skills

  • Body language
  • Gestures
  • The signals you send to others
  • It's not what you say, it's how you say it

Module Six - Overcoming Nervousness

  • Preparing mentally
  • Physical relaxation techniques
  • Appearing confident in front of the crowd

Module Seven - Creating Fantastic Flip Charts

  • Required tools
  • The advantages of pre-writing
  • Using colors appropriately
  • Creating a Plan B

Module Eight - Creating Compelling PowerPoint Presentations

  • Required tools
  • Tips and tracks
  • Creating a Plan B

Module Nine - Wow 'Em with the Whiteboard

  • Traditional and electronic whiteboards
  • Using colors appropriately
  • Creating a Plan B

Module Ten - Vibrant Videos and Amazing Audio

  • Required Tools
  • Tips and tricks
  • Creating a Plan B

Module Eleven - Pumping it Up a Notch

  • Make them laugh a little
  • Ask them a question
  • Encouraging discussion
  • Dealing with questions

Module Twelve - Wrapping Up

Course 5 - Social Selling for Small Businesses Online Certificate Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Social Selling

  • It Is What It Is
  • The Relationship Between Social Media and Sales Professionals
  • Pre-Assignment Review, Part One
  • Pre-Assignment Review, Part Two
  • Pre-Assignment Review, Part Three
  • Getting Clear
  • What’s Your Purpose?
  • Case Study

 Session 3: Doing Your Research

  • Who Will You Connect With? Part One
  • Who Will You Connect With? Part Two
  • Why Do You Want To Connect With Them?
  • How Will You Connect and Engage?
  • Making Connections
  • Making It Work
  • What Do You Need?
  • The Changing Marketplace

 Session 4: Building Relationships

  • Who Do You Know?
  • What It’s All About
  • Expanding Your Circle
  • Other People’s Content
  • Making Connections
  • Blog Post: Think You Can Ignore a Cracked or Pitted Windshield?
  • Question

 Session 5: Sharing Content

  • Being Relevant
  • Making Connections
  • Helping Your Sales Team Flourish
  • What About You?
  • Defining Yourself
  • Coaching Your Team
  • Listen and Learn
  • Case Study
  • Getting in Touch

 Session 6: Leveraging Technology

  • Diving In
  • Social Platforms – LinkedIn
  • Getting Started, Part One
  • Getting Started, Part Two
  • Getting Started, Part Three
  • Getting Started, Part Four
  • Social Platforms – Twitter
  • Knowing When You’re There
  • Summary
  • Social Platforms – The Beauty of Pictures, Part One
  • Social Platforms – The Beauty of Pictures, Part Two

 Session 7: Measuring the Results

  • Measuring Social Media, Part One
  • Measuring Social Media, Part Two
  • Your CRM

 Session 8: Keep Going Forward

  • Keep Moving
  • Making Connections, Part One
  • Making Connections, Part Two

 A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 6 - Prospecting and Lead Generation Online Certificate Course

 Module One: Getting Started

By the end of this course, you will be able to:

  • Identify prospects
  • Implement both traditional and new marketing methods
  • Use the pipeline effectively
  • Educate customers
  • Track activity and make adjustments as needed

Module Two: Prospecting

  • Make It a Priority
  • Identify Your Ideal Prospect
  • Choose Prospecting Methods
  • Make It a Habit

Module Three: Traditional Marketing Methods

  • Cold Calling
  • Direct Mail
  • Trade Shows
  • Networking

Module Four: New Marketing Methods

  • Social Networking
  • Search Engine Marketing
  • Email Marketing
  • Display Advertising

Module Five: Generating New Leads

  • Become a Brand
  • Webinars
  • Blogs
  • Engaging Video

Module Six: Avoid Common Lead Generation Mistakes

  • Limiting Channels
  • Failure to Provide Value
  • Failure to Connect
  • Failure to Try

Module Seven: Educate Prospects

  • Content Creation
  • Stand Out from the Competition
  • Fill Customer Needs
  • Always Deliver on Promises

Module Eight: The Pipeline

  • Contact
  • Meet
  • Propose
  • Close

Module Nine: Follow up Communication

  • Know Your Leads
  • Move Quickly
  • Know How to Respond
  • Set Future Meetings

Module Ten: Track Activity

  • Use the Appropriate Tools
  • Assess ROI
  • Assess Your Advertising Sources
  • Record Information about Leads

Module Eleven: Create Customers

  • Develop Relationships
  • Show Genuine Interest
  • Be Professional
  • Show Reliability and Integrity

Module Twelve: Wrapping Up

Course 7 - Prospecting for Leads Like a Pro Online Certificate Course

 Session One: Course Overview

Session Two: Pre-Assignment Review

  • True/False Questions
  • Multiple Choice Questions

Session Three: Targeting Your Market

  • Eight Ways to Target Your Market
  • My Target Market

Session Four: The Prospect Dashboard

  • Prospect Dashboard Basics
  • Q & A
  • My Prospect Dashboard
  • Planning with the Prospect Dashboard

Session Five: Setting Goals

Session Six: Why Is Prospecting Important?

Session Seven: Networking

  • What is Networking?
  • Small Talk

Session Eight: Public Speaking

Session Nine: Trade Shows

Session Ten: Regaining Lost Accounts

Session Eleven: Warming Up Cold Calls

Session Twelve: The 80/20 Rule

Session Thirteen: It’s Not Just a Numbers Game

Session Fourteen: Going Above and Beyond

Course 8 - Conquering Your Fear of Speaking in Public Online Certificate Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Good Communication Skills

  • Defining Communication
  • How We Define Communication
  • Pre-Assignment Review
  • Group Presentations
  • Barriers to Communication

 Session 3: Interpersonal Skills

  • Listening
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Being a Better Listener
  • Why Don't People Listen?
  • Not Listening
  • Asking Questions
  • Good Listeners
  • Looking at Your Listeners

 Session 4: Getting Comfortable in Conversation

  • Four Levels
  • Level One: Small Talk
  • Making Small Talk
  • Level Two: Fact Disclosure
  • Level Three: Viewpoints and Opinions
  • Level Four: Personal Feelings
  • Small Talk Example

 Session 5: Practicing Dialogue

  • The Limber Voice
  • The Limber Voice: Hyoid Limbering
  • The Limber Voice: Hum
  • The Limber Voice: Sighing
  • The Limber Voice: The Diaphragmatic Breath
  • The Limber Voice: The Food and Exercise Factor
  • Making Conversation

 Session 6: Redesigning Yourself for Strength

  • Introduction
  • Tone
  • Pitch
  • Pacing
  • Emphasis
  • Facial Expressions
  • Posture
  • Body Language
  • Using the Elements

 Session 7: Professionalism

  • Looking Professional
  • Making a Good Impression
  • Being Professional
  • Hosting an Event
  • Speaking Professionally

 Session 8: Maximizing Meetings

  • Four Areas of Opportunity
  • Anticipate
  • Prepare
  • Area Three: Participate
  • Area Four: Concentrate on Your Message
  • Fifteen Ways to Master a Meeting
  • Mastering Your Meeting

 Session 9: Sticky Situations

  • Dreadful Times

 Session 10: Controlling Nervousness

  • About Nerves
  • Controlling Physical Nervousness
  • Capitalizing on the Law of Attraction
  • Attracting Good and Bad

 Session 11: Tell Me a Story

  • Teaching Me a Lesson

 Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 9 - Active Listening Online Certification Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Active Listening

  • What is Active Listening?
  • Responding to Feelings
  • Reading Cues
  • Demonstrating Listening
  • Identifying Good Listeners
  • Tips for Becoming a Better Listener
  • Pre-Assignment Review

 Session 3: Body Language Basics

  • Silent Messages
  • Making Connections

 Session 4: Attitude is Everything!

  • Understanding Sympathy and Empathy
  • Demonstrating Empathy
  • Creating the Right Mindset
  • Reframing the Situation
  • Establishing Positive Intent
  • Maintaining Focus
  • Being Genuine
  • Considering Your Purpose
  • Making Connections
  • Constructing Your Response

 Session 5: Encouraging Conversation

  • What Is Said and What Is Heard
  • The Ladder of Inference, Part One
  • The Ladder of Inference, Part Two
  • The Ladder of Inference, Part Three
  • The Ladder of Inference, Part Four
  • Reflection: Using Your Own Experiences as a Resource
  • Asking Questions, Part One
  • Asking Questions, Part Two
  • Probing Techniques, Part One
  • Probing Techniques, Part Two
  • Paraphrasing Techniques
  • Echoing Techniques

 Session 6: Building Relationships

  • Building Common Ground
  • Finding Common Ground
  • Using Humor
  • NLP Tips and Tricks
  • Associated or Dissociated
  • Towards or Away From
  • Match/Mismatch

 Session 7: Getting Over Listening Roadblocks

  • Problems and Solutions
  • Making Connections

 Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 10 - Communication Strategies Online Certificate Course

 Session One: Course Overview

Session Two: Creating Positive Relationships

Session Three: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Developing Confidence

Session Four: Communication Basics

Session Five: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session Six: Asking Questions

  • Asking Good Questions
  • Probing
  • Pushing My Buttons

Session Seven: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • What is Said and What is Heard
  • Communication Situations

Session Eight: Body Language

  • What Do Our Bodies Say?
  • Gestures

Session Nine: Communication Styles

  • Dichotomies in Theory
  • Dichotomies in Action

Session Ten: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session Eleven: Frame of Reference

Session Twelve: Techniques for the Workplace

  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message

Session Thirteen: Assertiveness

  • Self-Attitude
  • Case Study: A Negative Image
  • The Assertive Formula
  • Expressing Your No

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

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We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

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27.  Can I create my own course bundle?

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28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Gain Knowledge In Trade Shows - 10 Courses in this Bundle

  1. Trade Shows: Getting the Most Out OF Your Trade Show Experience

  2. Trade Show Staff Training

  3. Conversational Leadership

  4. Presentation Skills

  5. Social Selling for Small Businesses

  6. Prospecting and Lead Generation

  7. Prospecting for Leads Like a Pro

  8. Conquering Your Fear of Speaking in Public

  9. Active Listening

  10. Communication Strategies

1. Trade Shows: Getting the Most Out OF Your Trade Show Experience: Learn how to act on a trade show

Trade shows are big investments for companies, and provide big opportunities as well. Plenty of cash and time are invested in trade show booths from the design phase to the actual set up. This course allows you to make the best of the opportunity you have to attend a trade show on behalf of your company with an in-depth look at how to prepare, how to act while you’re there, and how to follow up.

Key Learning Objectives

  • People who attend trade shows and how to interact with them
  • Importance of pre-show promotion and then follow up afterward
  • Targeted promotional giveaways
  • Booth behavior
  • Prospecting activities

2. Trade Show Staff Training: Preparation is the Key to a Successful Trade Show

Deciding to attend a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. Every person in your booth is an ambassador to your company, make sure they are prepared. Trade show attendees usually plan a list of whom they're going to visit before ever entering the convention center doors, make sure you are on that list.

Make sure your staff has the right tools to succeed with our Trade Show Staff Training course. A successful trade show will benefit your company on many levels. The most basic statistic is that it can cost half as much to close a sale made to a trade show lead as to one obtained through all other means. Get your staff trained and get to that trade show!

Key Learning Objectives

  • Recognise effective ways of preparing for a trade show
  • Know essential points to setting up a booth
  • Know the do's and don'ts behaviors during the show
  • Acknowledge visitors and welcome them to the booth
  • Engage potential customers and work towards a sale
  • Wrap up the trade show and customer leads

3. Conversational Leadership: Learn the Basics of Conversational Leadership

This Conversational Leadership course will help you develop your conversational leadership skills by focusing on meaningful conversations and communication. You will also learn about the World Café model, which you can use to foster input and conversation for any problem at hand.

In this Conversational Leadership course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.

Key Learning Objectives

  • Understand the wisdom inherent in encouraging conversational leadership.
  • Describe the four I’s of conversational leadership.
  • Apply the principles of conversational leadership to improve results.
  • Organize a simple World Café as an example of conversational leadership.

4. Presentation Skills: Study Presentation Courses; Create and Deliver Compelling Presentations

These Presentation Courses can benefit anyone who presents: a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this Course will help you become more efficient and proficient with the skills of providing information to others.

Covering everything from writing your first needs analysis to running the presentation itself, this course will equip you with the skills and confidence to organize and host successful and professional presentations that get your message across whether you're pitching an idea, making a sale or sharing knowledge with your team.

Key Learning Objectives

  • Perform a needs analysis and prepare an outline
  • Select presentation delivery methods
  • Practice verbal and non-verbal communication skills
  • Knock down nervousness
  • Develop and use flip charts with color
  • Create targeted PowerPoint presentations
  • Utilize white boarding for reinforcement
  • Describe how video and audio enhance a presentation and list criteria for determining what types to use
  • Enrich the learning experience with humor, questions, and discussion

5. Social Selling for Small Businesses: Learn How Social Media Will Help You Grow and Sustain Your Business

If you want to position your business as an industry leader, or just build up leads for potential sales, you must have a strong presence on social media – it can’t be overlooked. Social media is where a large percentage of customers spend a great deal of their online time, whether it’s looking for information or deals. If you are there, and positioned correctly on multiple platforms it will speak well for your business. This entrepreneurship course will show you how to use social selling via social media to the best benefit.

Social selling isn’t just a fad or the latest approach to selling that businesses need to adopt. It’s a result of the massive integration of social media in how we conduct our lives. Sales professionals understand they can connect to and leverage these habits. This course is designed for entrepreneurs and sales professionals to learn how to function in that space.

In this course, we’re going to explore how social selling is an essential requirement for sales teams, and how the relationships that are created and nurtured within social media will help you grow and sustain your business. We’ll also learn how to apply specific techniques to connect with your audience and potential fans in the social space.

Key Learning Objectives

  • Describe the attributes of social selling.
  • Explore how social selling can generate results for your small business.
  • Apply social selling strategies to create relevance in social media.
  • Understand the power of leveraging different social media platforms in social selling.
  • Measure your social selling results.

6. Prospecting and Lead Generation: Study Online Lead Generation Course, Develop a core set of sales skills and Master Numerous Prospecting Methods

The Online Lead Generation Course will discuss prospecting and lead generation. It will teach you the various methods of making links which may lead to a sale or other promising result. The leads may come from various sources or undertakings, for example, via the Internet, through personal referrals, through telephone calls either by telemarketers, through advertisements, events, and purchase of lists of potential clients. These and other events can become more easily managed with this great course.

With our Online Lead Generation Online Course, you will begin to see how important it is to develop a core set of sales skills. By managing and looking at the way people interact and seeing things in a new light, you will improve on almost every aspect of their sales strategy.

Key Learning Objectives

  • Implement both traditional and new marketing methods
  • Prospecting
  • Traditional Marketing Methods
  • New Marketing Methods
  • Generating New Leads
  • Avoid Common Lead Generation Mistakes
  • Educate Prospects
  • The Pipeline
  • Follow up Communication
  • Track Activity
  • Create Customers

7. Prospecting for Leads Like a Pro: Learn how to find prospects through networking, trade shows, lost accounts, and cold calls

Sales is a constant cycle. In order to make sales in the coming weeks and months, you need to start planting the seeds today. Understanding how to identify and manage prospects is a key part of your sales success.

This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls.

Key Learning Objectives

  • Understand the importance of expanding your client base through effective prospecting.
  • Learn how to use a prospecting system to make you more successful.
  • Identify target markets and target companies with the 80/20 rule in mind.
  • Develop and practice networking skills at every opportunity.
  • Develop, refine, and execute the art of cold calling.

8. Conquering Your Fear of Speaking in Public: Be a Confident Public Speaker! Learn to Conquer your fear

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at social events? Do you lock up in awkward social situations? If so, this course can help you conquer your nerves and speak confidently in public.

To begin this Conquering Your Fear of Speaking in Public course, you’ll review some of the basics of communication. Then, you’ll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you’ll learn how to handle specific scenarios, like meetings and sticky social situations.

Key Learning Objectives

  • Speak with more confidence in one-on-one conversations.
  • Feel more confident speaking socially or in small groups such as meetings.
  • Practice developing these skills in a safe and supportive setting.

9. Active Listening: Active Listening Online Certificate Course

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. The Active Listening Online Certificate course focuses on active listening, which encompasses the best of communication.

The active listening online course certification provides people the listening skills to be able to respond, interact, and communicate effectively with others. With this active listening online course, people will be able to genuinely communicate by helping them understand the importance of probing and questioning. The course enhances active listening skills by defining what is a positive attitude, introducing the basics of neuro-linguistic programming, and using these skills in a variety of situations.

Key Learning Objectives

  • Define active listening and identify its key elements
  • Learn how to use body language to reinforce a positive learning attitude effectively
  • Create a more positive learning environment by using framing, positive intent, and focus
  • Become a better listener
  • Define sympathy and empathy and identify when each is appropriate
  • Understand how communication works
  • Formulate questions that lets you probe for information using proper paraphrasing techniques
  • Create better relationships to facilitate genuine communication
  • Identify common listening problems and provide solutions for each

10. Communication Strategies: Learn all about the various aspects of communication

Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.

This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Key Learning Objectives

  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions that give you information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills to listen actively and empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal with situations assertively

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Ultimate Trade Shows: Getting the Most Out OF Your Trade Show Experience 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Trade Shows: Getting the Most Out OF Your Trade Show Experience Online Certificate Course

 Session One: Course Overview

Session Two: Lay of the Land

  • Attendees

Session Three: Setting Trade Show Goals

  • Knowing why you are there – it matters!

Session Four: Before the Trade Show

  • Know What Your Company Does
  • Making a Good Impression
  • Promotions

Session Five: During the Trade Show

  • Basic Trade Show Etiquette
  • Active Listening
  • Body Language Basics
  • Asking Questions
  • Probing Techniques
  • Paraphrasing Techniques

Session Six: Prospecting

Session Seven: After the Show

Course 2 - Trade Show Staff Training Online Certificate Course

Module One - Getting Started

Module Two - Pre-Show Preparation

  • Prepare for physical issues
  • Developing a great elevator speech
  • Setting up a schedule
  • Connect with attendees

Module Three - Booth Characteristics and Set-Up (Part 1)

  • Stand out
  • Create a booth manual / checklist
  • Technology
  • Scout a high traffic area

Module Four - Booth Characteristics and Set-Up (Part 2)

  • Signage
  • Match your brand
  • Private area
  • Focus on a message

Module Five - During the Show (Part 1)

  • Company objectives
  • Highlighting your product
  • Do something memorable
  • Social media

Module Six - During the Show (Part 2)

  • Classic do's and don'ts
  • Gamification
  • Walk the floor
  • Keep the distractions away

Module Seven - Qualifying Visitors

  • Know the answer
  • Engage with qualifying questions
  • Body language
  • Listening skills

Module Eight - Engaging the Right People

  • Prospects
  • Time wasters (Catch and Release)
  • Press
  • Competitors

Module Nine - The Rules of Engagement (Part 1)

  • Start with an open-ended question
  • Record all prospect information
  • Be specific with your message
  • Get a commitment

Module Ten - Rules of Engagement (Part 2)

  • Having a welcoming environment
  • The do's and don'ts of business cards
  • Observational skills
  • When not in the booth

Module Eleven - After the Show

  • Review information and rank your leads
  • Follow up with your leads
  • Send information promptly

Module Twelve - Wrapping Up

Course 3 - Conversational Leadership Online Certificate Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What’s In A Word?

  • Pre-Assignment Review, Part One
  • Pre-Assignment Review, Part Two
  • What is Conversational Leadership?

 Session 3: Fundamental Elements

  • Designing Meaningful Conversations
  • Building Your Personal Skills
  • Tips for Becoming a Better Listener

 Session 4: The Four-I Model of Organizational Conversation

  • Intimacy
  • The Four Features
  • Replacing Corporate Communication
  • Interactivity
  • Evolving Communication Techniques
  • Case Study
  • Making Connections
  • Inclusion
  • Looking at Inclusive Communications
  • Case Studies
  • Intentionality
  • Creating a Conversational Strategy
  • Sample Strategy Elements
  • Common Language
  • Making Connections

 Session 5: The Conversational Leadership Framework

  • Getting Started, Part One
  • Getting Started, Part Two
  • Powerful Conversations
  • Case Study
  • Making Connections
  • Creating the Conversation
  • Identifying Your Purpose
  • The Physical Setup
  • The Finishing Touches
  • Above and Beyond
  • Involving Your Stakeholders
  • Applying the Concepts
  • Summary
  • Developing the Questions
  • Leveraging Appreciative Inquiry, Part One
  • Leveraging Appreciative Inquiry, Part Two
  • Getting It Right
  • Taking It Further
  • Getting to the Goal
  • Making Connections
  • Innovative Leadership
  • Building Common Ground
  • Questions to Consider

 Session 6: World Café

  • Setting Up
  • Where the Magic Happens
  • Round 1: Starting the Conversation
  • Round 2: Connections Start
  • Round 3: Back to the Beginning
  • Round 4: Conversation of the Whole

 Session 7: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Presentation Skills Online Certificate Course

 Module One - Getting Started

Module Two - Creating the Program

  • Performing a needs analysis
  • Writing the basic outline
  • Researching, writing, and editing

Module Three - Choosing your Delivery Methods

  • Basic methods
  • Advanced methods
  • Basic criteria to consider

Module Four - Verbal Communication Skills

  • Listening and hearing: They aren't the same thing
  • Asking questions
  • Communicating with power

Module Five - Non-Verbal Communication Skills

  • Body language
  • Gestures
  • The signals you send to others
  • It's not what you say, it's how you say it

Module Six - Overcoming Nervousness

  • Preparing mentally
  • Physical relaxation techniques
  • Appearing confident in front of the crowd

Module Seven - Creating Fantastic Flip Charts

  • Required tools
  • The advantages of pre-writing
  • Using colors appropriately
  • Creating a Plan B

Module Eight - Creating Compelling PowerPoint Presentations

  • Required tools
  • Tips and tracks
  • Creating a Plan B

Module Nine - Wow 'Em with the Whiteboard

  • Traditional and electronic whiteboards
  • Using colors appropriately
  • Creating a Plan B

Module Ten - Vibrant Videos and Amazing Audio

  • Required Tools
  • Tips and tricks
  • Creating a Plan B

Module Eleven - Pumping it Up a Notch

  • Make them laugh a little
  • Ask them a question
  • Encouraging discussion
  • Dealing with questions

Module Twelve - Wrapping Up

Course 5 - Social Selling for Small Businesses Online Certificate Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Social Selling

  • It Is What It Is
  • The Relationship Between Social Media and Sales Professionals
  • Pre-Assignment Review, Part One
  • Pre-Assignment Review, Part Two
  • Pre-Assignment Review, Part Three
  • Getting Clear
  • What’s Your Purpose?
  • Case Study

 Session 3: Doing Your Research

  • Who Will You Connect With? Part One
  • Who Will You Connect With? Part Two
  • Why Do You Want To Connect With Them?
  • How Will You Connect and Engage?
  • Making Connections
  • Making It Work
  • What Do You Need?
  • The Changing Marketplace

 Session 4: Building Relationships

  • Who Do You Know?
  • What It’s All About
  • Expanding Your Circle
  • Other People’s Content
  • Making Connections
  • Blog Post: Think You Can Ignore a Cracked or Pitted Windshield?
  • Question

 Session 5: Sharing Content

  • Being Relevant
  • Making Connections
  • Helping Your Sales Team Flourish
  • What About You?
  • Defining Yourself
  • Coaching Your Team
  • Listen and Learn
  • Case Study
  • Getting in Touch

 Session 6: Leveraging Technology

  • Diving In
  • Social Platforms – LinkedIn
  • Getting Started, Part One
  • Getting Started, Part Two
  • Getting Started, Part Three
  • Getting Started, Part Four
  • Social Platforms – Twitter
  • Knowing When You’re There
  • Summary
  • Social Platforms – The Beauty of Pictures, Part One
  • Social Platforms – The Beauty of Pictures, Part Two

 Session 7: Measuring the Results

  • Measuring Social Media, Part One
  • Measuring Social Media, Part Two
  • Your CRM

 Session 8: Keep Going Forward

  • Keep Moving
  • Making Connections, Part One
  • Making Connections, Part Two

 A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 6 - Prospecting and Lead Generation Online Certificate Course

 Module One: Getting Started

By the end of this course, you will be able to:

  • Identify prospects
  • Implement both traditional and new marketing methods
  • Use the pipeline effectively
  • Educate customers
  • Track activity and make adjustments as needed

Module Two: Prospecting

  • Make It a Priority
  • Identify Your Ideal Prospect
  • Choose Prospecting Methods
  • Make It a Habit

Module Three: Traditional Marketing Methods

  • Cold Calling
  • Direct Mail
  • Trade Shows
  • Networking

Module Four: New Marketing Methods

  • Social Networking
  • Search Engine Marketing
  • Email Marketing
  • Display Advertising

Module Five: Generating New Leads

  • Become a Brand
  • Webinars
  • Blogs
  • Engaging Video

Module Six: Avoid Common Lead Generation Mistakes

  • Limiting Channels
  • Failure to Provide Value
  • Failure to Connect
  • Failure to Try

Module Seven: Educate Prospects

  • Content Creation
  • Stand Out from the Competition
  • Fill Customer Needs
  • Always Deliver on Promises

Module Eight: The Pipeline

  • Contact
  • Meet
  • Propose
  • Close

Module Nine: Follow up Communication

  • Know Your Leads
  • Move Quickly
  • Know How to Respond
  • Set Future Meetings

Module Ten: Track Activity

  • Use the Appropriate Tools
  • Assess ROI
  • Assess Your Advertising Sources
  • Record Information about Leads

Module Eleven: Create Customers

  • Develop Relationships
  • Show Genuine Interest
  • Be Professional
  • Show Reliability and Integrity

Module Twelve: Wrapping Up

Course 7 - Prospecting for Leads Like a Pro Online Certificate Course

 Session One: Course Overview

Session Two: Pre-Assignment Review

  • True/False Questions
  • Multiple Choice Questions

Session Three: Targeting Your Market

  • Eight Ways to Target Your Market
  • My Target Market

Session Four: The Prospect Dashboard

  • Prospect Dashboard Basics
  • Q & A
  • My Prospect Dashboard
  • Planning with the Prospect Dashboard

Session Five: Setting Goals

Session Six: Why Is Prospecting Important?

Session Seven: Networking

  • What is Networking?
  • Small Talk

Session Eight: Public Speaking

Session Nine: Trade Shows

Session Ten: Regaining Lost Accounts

Session Eleven: Warming Up Cold Calls

Session Twelve: The 80/20 Rule

Session Thirteen: It’s Not Just a Numbers Game

Session Fourteen: Going Above and Beyond

Course 8 - Conquering Your Fear of Speaking in Public Online Certificate Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Good Communication Skills

  • Defining Communication
  • How We Define Communication
  • Pre-Assignment Review
  • Group Presentations
  • Barriers to Communication

 Session 3: Interpersonal Skills

  • Listening
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Being a Better Listener
  • Why Don't People Listen?
  • Not Listening
  • Asking Questions
  • Good Listeners
  • Looking at Your Listeners

 Session 4: Getting Comfortable in Conversation

  • Four Levels
  • Level One: Small Talk
  • Making Small Talk
  • Level Two: Fact Disclosure
  • Level Three: Viewpoints and Opinions
  • Level Four: Personal Feelings
  • Small Talk Example

 Session 5: Practicing Dialogue

  • The Limber Voice
  • The Limber Voice: Hyoid Limbering
  • The Limber Voice: Hum
  • The Limber Voice: Sighing
  • The Limber Voice: The Diaphragmatic Breath
  • The Limber Voice: The Food and Exercise Factor
  • Making Conversation

 Session 6: Redesigning Yourself for Strength

  • Introduction
  • Tone
  • Pitch
  • Pacing
  • Emphasis
  • Facial Expressions
  • Posture
  • Body Language
  • Using the Elements

 Session 7: Professionalism

  • Looking Professional
  • Making a Good Impression
  • Being Professional
  • Hosting an Event
  • Speaking Professionally

 Session 8: Maximizing Meetings

  • Four Areas of Opportunity
  • Anticipate
  • Prepare
  • Area Three: Participate
  • Area Four: Concentrate on Your Message
  • Fifteen Ways to Master a Meeting
  • Mastering Your Meeting

 Session 9: Sticky Situations

  • Dreadful Times

 Session 10: Controlling Nervousness

  • About Nerves
  • Controlling Physical Nervousness
  • Capitalizing on the Law of Attraction
  • Attracting Good and Bad

 Session 11: Tell Me a Story

  • Teaching Me a Lesson

 Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 9 - Active Listening Online Certification Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Active Listening

  • What is Active Listening?
  • Responding to Feelings
  • Reading Cues
  • Demonstrating Listening
  • Identifying Good Listeners
  • Tips for Becoming a Better Listener
  • Pre-Assignment Review

 Session 3: Body Language Basics

  • Silent Messages
  • Making Connections

 Session 4: Attitude is Everything!

  • Understanding Sympathy and Empathy
  • Demonstrating Empathy
  • Creating the Right Mindset
  • Reframing the Situation
  • Establishing Positive Intent
  • Maintaining Focus
  • Being Genuine
  • Considering Your Purpose
  • Making Connections
  • Constructing Your Response

 Session 5: Encouraging Conversation

  • What Is Said and What Is Heard
  • The Ladder of Inference, Part One
  • The Ladder of Inference, Part Two
  • The Ladder of Inference, Part Three
  • The Ladder of Inference, Part Four
  • Reflection: Using Your Own Experiences as a Resource
  • Asking Questions, Part One
  • Asking Questions, Part Two
  • Probing Techniques, Part One
  • Probing Techniques, Part Two
  • Paraphrasing Techniques
  • Echoing Techniques

 Session 6: Building Relationships

  • Building Common Ground
  • Finding Common Ground
  • Using Humor
  • NLP Tips and Tricks
  • Associated or Dissociated
  • Towards or Away From
  • Match/Mismatch

 Session 7: Getting Over Listening Roadblocks

  • Problems and Solutions
  • Making Connections

 Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 10 - Communication Strategies Online Certificate Course

 Session One: Course Overview

Session Two: Creating Positive Relationships

Session Three: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Developing Confidence

Session Four: Communication Basics

Session Five: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session Six: Asking Questions

  • Asking Good Questions
  • Probing
  • Pushing My Buttons

Session Seven: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • What is Said and What is Heard
  • Communication Situations

Session Eight: Body Language

  • What Do Our Bodies Say?
  • Gestures

Session Nine: Communication Styles

  • Dichotomies in Theory
  • Dichotomies in Action

Session Ten: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session Eleven: Frame of Reference

Session Twelve: Techniques for the Workplace

  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message

Session Thirteen: Assertiveness

  • Self-Attitude
  • Case Study: A Negative Image
  • The Assertive Formula
  • Expressing Your No

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
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Course Summary

Course ID: CFS03TST10CB
Delivery Mode: Online
Access: Lifetime
Tutor Support: Yes
Time: Study at your own pace
Duration: 60-80 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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