Ultimate Honing and Delivering Your Message Online Bundle, 10 Certificate Courses

The Most Comprehensive Communication Bundle

Ultimate Honing and Delivering Your Message Online Bundle, 10 Certificate Courses

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Become Proficient in Conveying your Message - 10 Courses in this Bundle

  1. Honing and Delivering Your Message

  2. Conquering Your Fear of Speaking in Public

  3. Public Speaking: Speaking Under Pressure

  4. Influence and Persuasion

  5. Active Listening

  6. Body Language Basics

  7. Communication Strategies

  8. Interpersonal Skills

  9. Building Your Self Esteem and Assertiveness Skills

  10. Social Intelligence

1. Honing and Delivering Your Message: Learn to successfully communicate your message

The Honing and Delivering Your Message course that will prepare you to develop a message and remain on topic when they are presenting that message to the media and/or the public, without straying from the point they want to make.

The Honing and Delivering Your Message will touch on clarifying your message, determining how to present it, how to successfully communicate your message using various forms of communication, how to effectively listen and communicate, and how to ensure listeners hear your message.

Key Learning Objectives

  • Ways to present your message
  • Successfully communicate your message
  • Ensure your listeners hear what you want to get across to them
  • Determine your target audience

2. Conquering Your Fear of Speaking in Public: Be a Confident Public Speaker! Learn to Conquer your fear

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at social events? Do you lock up in awkward social situations? If so, this course can help you conquer your nerves and speak confidently in public.

To begin this Conquering Your Fear of Speaking in Public course, you’ll review some of the basics of communication. Then, you’ll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you’ll learn how to handle specific scenarios, like meetings and sticky social situations.

Key Learning Objectives

  • Speak with more confidence in one-on-one conversations.
  • Feel more confident speaking socially or in small groups such as meetings.
  • Practice developing these skills in a safe and supportive setting.

3. Public Speaking: Speaking Under Pressure: Learn to overcome nervousness

In order to be effective and most importantly, adaptive, public speakers need to react appropriately in situations where the audience is hostile, demanding, or difficult. Public Speaking: Speaking Under Pressure is the courseware trainers need to equip their students for those situations.

An asset for learners, Public Speaking: Speaking Under Pressure is tailored to those seeking the confidence to speak up in meetings, make presentations on behalf of their organization, or effectively organize thoughts and ideas to convey them convincingly, persuasively, and confidently.

Key Learning Objectives

  • Use quick and easy preparation methods
  • Prepare for questions
  • Overcome nervousness
  • Use presentation techniques

4. Influence and Persuasion: Speak With Persuasion And Become Influential

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will teach you how to speak with influence and persuasion.

In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.

Key Learning Objectives

  • Make decisions about using persuasion versus manipulation.
  • Apply the concepts of pushing and pulling when influencing others.
  • Describe different techniques for getting persuasive conversations and presentations underway.
  • Make a persuasive presentation by using the 5 S’s.
  • Apply storytelling techniques to extend influence.
  • Leverage concepts of neuro linguistic programming in everyday influence and persuasion.

5. Active Listening: Active Listening Online Certificate Course

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. The Active Listening Online Certificate course focuses on active listening, which encompasses the best of communication.

The active listening online course certification provides people the listening skills to be able to respond, interact, and communicate effectively with others. With this active listening online course, people will be able to genuinely communicate by helping them understand the importance of probing and questioning. The course enhances active listening skills by defining what is a positive attitude, introducing the basics of neuro-linguistic programming, and using these skills in a variety of situations.

Key Learning Objectives

  • Define active listening and identify its key elements
  • Learn how to use body language to reinforce a positive learning attitude effectively
  • Create a more positive learning environment by using framing, positive intent, and focus
  • Become a better listener
  • Define sympathy and empathy and identify when each is appropriate
  • Understand how communication works
  • Formulate questions that lets you probe for information using proper paraphrasing techniques
  • Create better relationships to facilitate genuine communication
  • Identify common listening problems and provide solutions for each

6. Body Language Basics: Body Language Basics Online Certificate Course

The Body Language Basics Online Certificate course will help you to improve communication, negotiation, and interactive skills. If you’ve ever wished you could tell if someone is telling the truth just by observing them, then this body language course will equip you with the necessary skills to do just that. These body language skills can be effectively used in the home or office.

The Body Language Online Courses will teach you a set of skills that will enable you to appreciate what is not said is just as critical as what is said. Importantly it will help you to recognize what signals that your own body language is sending to others. This course will help you put actions into place to help you fine-tune your body language so that your nonverbal communication is improved.

Key Learning Objectives

  • Be capable of defining body language
  • Have an understanding of the benefits of interpreting gestures and mannerisms
  • Understand the purpose of interpreting body actions and mannerisms
  • Be given the skills to interpret basic body gestures and actions
  • Be familiar with common errors when interpreting body language
  • Appreciate what your own body behavior is communicating to others
  • Be able to put the acquired skills into practice

7. Communication Strategies: Learn all about the various aspects of communication

Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.

This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Key Learning Objectives

  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions that give you information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills to listen actively and empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal with situations assertively

8. Interpersonal Skills: Interpersonal Skills Online Certificate Course

The Interpersonal Skills Online Certificate course will teach you how to become the vibrant, charismatic person who seems to effortlessly connect with others.

The interpersonal skills course will assist you in working towards being the person that leaves a lasting positive impression by giving you effective communication skills, providing you with powerful negotiation methods, and more.

The Interpersonal Skills Online courses will also help you to improve your communication competence.  You will discover the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.

Key Learning Objectives

  • Appreciate the vital difference between hearing and listening
  • Understand ways to improve the verbal skill of asking questions
  • Communicate effectively with authority
  • Know what non-verbal communication is and how your knowledge of it can improve interpersonal relationships
  • Recognize the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.
  • Identify ways of making a powerful introduction, recalling names, and managing circumstances when you can’t remember someone's name
  • Value seeing the other side’s point of view and be able to build bridges.  Understand that giving in without giving up can develop your conflict resolution skills
  • Appreciate that using facts and emotions can win people over to your side
  • Know how to share your opinions constructively
  • Discover ways to prepare for a negotiation, open a negotiation, bargain, and close a negotiation
  • Discover ways to make an impact through strong first impressions, situation evaluation and being passionate without becoming overbearing

9. Building Your Self Esteem and Assertiveness Skills: Explore What Self-esteem Is

Ayn Rand once said, “The man who does not value himself, cannot value anything or anyone.” This course will give you some techniques that can dramatically change how you feel about yourself and how you approach the world.

In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.

 Key Learning Objectives

  • Recognize that you have worth, and are worthy of happiness.
  • Develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns.
  • Learn how to turn negative thoughts into positive thoughts.
  • Learn how to make requests so that you get what you want.
  • Set goals that reflect your dreams and desires, and reinforce healthy patterns.

10. Social Intelligence: Increase Your Influence During Social Situations

Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in social situations by learning how to express and interpret social cues. You will create positive connections and increase your influence during social situations.

Increasing Social Intelligence will provide benefits throughout professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in interactions. Social interactions are a two way street, know the rules of the road!

Key Learning Objectives

  • Be aware of our own behaviors
  • Learn to be empathetic with others
  • Know tools for active listening
  • Effectively communicate interpersonally
  • Recognise various social cues
  • Determine appropriate coversation topics
  • Know various forms of body language

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Ultimate Honing and Delivering Your Message 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Honing and Delivering Your Message Online Certificate Course

 Session One: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: What is Your Message?

  • What is Your Message?
  • How to Present Your Message: Who is Your Target Audience?

Session Three: Ways to Present Your Message

  • Brainstorming
  • Choosing a Communication Route

Session Four: Delivering Your Message in a Different Way

  • Pre-Assignment Revisited

Session Five: Effective Listening

  • What is Active Listening?
  • Responding to Feelings
  • Reading Cues
  • Demonstrating Listening

Session Six: What is Your Body Saying?

  • What is Your Body Saying?
  • Use Nonverbal Communication
  • The Value of a Pause
  • Attitude

Session Seven: Presenting Your Message to an Audience

  • The Elevator Pitch
  • Personal Action Plan
  • Summary
  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Pre-Course Assessment
  • Post-Course Assessment
  • Assignment Answer Keys

Course 2 - Conquering Your Fear of Speaking in Public Online Certificate Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Good Communication Skills

  • Defining Communication
  • How We Define Communication
  • Pre-Assignment Review
  • Group Presentations
  • Barriers to Communication

 Session 3: Interpersonal Skills

  • Listening
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Being a Better Listener
  • Why Don't People Listen?
  • Not Listening
  • Asking Questions
  • Good Listeners
  • Looking at Your Listeners

 Session 4: Getting Comfortable in Conversation

  • Four Levels
  • Level One: Small Talk
  • Making Small Talk
  • Level Two: Fact Disclosure
  • Level Three: Viewpoints and Opinions
  • Level Four: Personal Feelings
  • Small Talk Example

 Session 5: Practicing Dialogue

  • The Limber Voice
  • The Limber Voice: Hyoid Limbering
  • The Limber Voice: Hum
  • The Limber Voice: Sighing
  • The Limber Voice: The Diaphragmatic Breath
  • The Limber Voice: The Food and Exercise Factor
  • Making Conversation

 Session 6: Redesigning Yourself for Strength

  • Introduction
  • Tone
  • Pitch
  • Pacing
  • Emphasis
  • Facial Expressions
  • Posture
  • Body Language
  • Using the Elements

 Session 7: Professionalism

  • Looking Professional
  • Making a Good Impression
  • Being Professional
  • Hosting an Event
  • Speaking Professionally

 Session 8: Maximizing Meetings

  • Four Areas of Opportunity
  • Anticipate
  • Prepare
  • Area Three: Participate
  • Area Four: Concentrate on Your Message
  • Fifteen Ways to Master a Meeting
  • Mastering Your Meeting

 Session 9: Sticky Situations

  • Dreadful Times

 Session 10: Controlling Nervousness

  • About Nerves
  • Controlling Physical Nervousness
  • Capitalizing on the Law of Attraction
  • Attracting Good and Bad

 Session 11: Tell Me a Story

  • Teaching Me a Lesson

 Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Public Speaking: Speaking Under Pressure Online Certificate Course

Session One: Course Overview

Session Two: Getting Started

  • What is Speaking Under Pressure?
  • Presentation Preparation
  • Evaluations

Session Three: Planning

  • Preparing to Plan
  • Presentation Preparation
  • Evaluations

Session Four: Force Field Analysis

  • What is Force Field Analysis?
  • Exercise
  • Pros and Cons

Session Five: Understanding Your Audience

  • Understanding Your Audience, Part One
  • Audience Profiles
  • Understanding Your Audience, Part Two
  • Finding Common Ground
  • Practical Application

Session Six: Controlling Your Jitters

  • Overcoming Nervousness
  • Presentation

Session Seven: Making Your Listener Hear You

Session Eight: Key Themes

  • About Key Themes
  • Practical Application
  • Key Sentences

Session Nine: Key Sentences

Session Ten: Structuring Ideas

  • Three Key Points
  • Building a Three-Part Plan
  • Practical Application

Session Eleven: Organization Methods

  • Using Time, Place, and Aspect
  • Practical Application
  • Two Additional Plans

Session Twelve: Our Body Language

  • How the Listener Takes Control
  • The Meaning Behind Our Message

Session Thirteen: If You Could Be…

Session Fourteen: Beginnings and Endings

Session Fifteen: Expanding a Basic Plan

Session Sixteen: Presentations

Course 4 - Influence and Persuasion Online Certificate Course

 Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment-Article
  •     Pre-Assignment-Questions

Session 2: Understanding Persuasion

  •     How Persuasion Works
  •     Predictability
  •     Reciprocation
  •     Consistency and Commitment
  •     Social Evidence
  •     Authority
  •     Liking
  •     Scarcity
  •     Self-Interest
  •     Pre-Assignment Review

Session 3: Preparing to Persuade

  •     Pushing and Pulling
  •     Communicating with Confidence
  •     Have a Purpose
  •     Have an Outcome
  •     Make Sure the Receiver is Ready
  •     Apply Positive Intent
  •     Words to Watch Out For
  •     Your Inner Self Talk
  •     Frame of Reference
  •     Suspending Belief

Session 4: Getting Off on the Right Foot

  •     Building Rapport
  •     About Rapport
  •     Establish and Maintain Rapport
  •     Matching and Mirroring
  •     Body Language
  •     Voice Characteristics
  •     Pacing
  •     Scenario One
  •     Scenario Two
  •     Leading

Session 5: Presentation Strategies

  •     Five Points for Any Presentation
  •     The Five S Framework
  •     Preparing with the Five S Pattern

Session 6: Using Stories to Persuade

  •     The Importance of Story
  •     Stories Have to Make You Stand Out
  •     Your Story has to be Believable
  •     Storytelling Works When it Makes Something More
  •     Have a Beginning, Middle, and End
  •     Be Conscious of Our Attention Span
  •     Storytelling Time

Session 7: Using Neuro Linguistic Programming

  •     Defining Neuro Linguistic Programming
  •     Neuro + Linguistic + Programming =
  •     So What Does it Mean?
  •     A Brief History
  •     Understanding Common NLP Terms
  •     Embedding Positive or Negative Commands
  •     Storytelling Time
  •     Influencing Outcomes
  •     Presuppositions as Questions
  •     Insightful Sentences

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Active Listening Online Certification Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Active Listening

  • What is Active Listening?
  • Responding to Feelings
  • Reading Cues
  • Demonstrating Listening
  • Identifying Good Listeners
  • Tips for Becoming a Better Listener
  • Pre-Assignment Review

 Session 3: Body Language Basics

  • Silent Messages
  • Making Connections

 Session 4: Attitude is Everything!

  • Understanding Sympathy and Empathy
  • Demonstrating Empathy
  • Creating the Right Mindset
  • Reframing the Situation
  • Establishing Positive Intent
  • Maintaining Focus
  • Being Genuine
  • Considering Your Purpose
  • Making Connections
  • Constructing Your Response

 Session 5: Encouraging Conversation

  • What Is Said and What Is Heard
  • The Ladder of Inference, Part One
  • The Ladder of Inference, Part Two
  • The Ladder of Inference, Part Three
  • The Ladder of Inference, Part Four
  • Reflection: Using Your Own Experiences as a Resource
  • Asking Questions, Part One
  • Asking Questions, Part Two
  • Probing Techniques, Part One
  • Probing Techniques, Part Two
  • Paraphrasing Techniques
  • Echoing Techniques

 Session 6: Building Relationships

  • Building Common Ground
  • Finding Common Ground
  • Using Humor
  • NLP Tips and Tricks
  • Associated or Dissociated
  • Towards or Away From
  • Match/Mismatch

 Session 7: Getting Over Listening Roadblocks

  • Problems and Solutions
  • Making Connections

 Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 6 - Body Language Basics Online Certificate Course

Module One - Getting Started

Module Two -Communicating with Body Language

  • Learning a new language
  • The power of body language
  • More than words
  • Actions speak louder than words

Module Three - Reading Body Language

  • Head position
  • Translating gestures into words
  • Open vs Closed body language
  • The eyes have it

Module Four - Body Language Mistakes

  • Poor posture
  • Invading personal space
  • Quick movements
  • Fidgeting

Module Five - Gender Differences

  • Facial Expressions
  • Personal Distances
  • Female Body Language
  • Male Body Language

Module Six - Nonverbal Communication

  • Common gestures
  • The signals you send to others
  • It's not what you say, it's how you say it
  • What your posture says

Module Seven - Facial Expressions

  • Linked with emotion
  • Micro-expressions
  • Facial action coding systems (FACS)
  • Universal facial expressions

Module Eight - Body Language in Business

  • Communicate with power
  • Cultural differences
  • Building trust
  • Mirroring

Module Nine - Lying and Body Language

  • Watch their hands
  • Forced smiles
  • Eye contact
  • Changes in posture

Module Ten - Improve your Body Language

  • Be aware of your movements
  • The power of confidence
  • Position and posture
  • Practice in a mirror

Module Eleven - Matching your Words to your Movement

  • Involuntary movements
  • Say what you mean
  • Always be consistent
  • Actions will trump words

Module Twelve - Wrapping Up

Course 7 - Communication Strategies Online Certificate Course

Session One: Course Overview

Session Two: Creating Positive Relationships

Session Three: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Developing Confidence

Session Four: Communication Basics

Session Five: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session Six: Asking Questions

  • Asking Good Questions
  • Probing
  • Pushing My Buttons

Session Seven: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • What is Said and What is Heard
  • Communication Situations

Session Eight: Body Language

  • What Do Our Bodies Say?
  • Gestures

Session Nine: Communication Styles

  • Dichotomies in Theory
  • Dichotomies in Action

Session Ten: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session Eleven: Frame of Reference

Session Twelve: Techniques for the Workplace

  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message

Session Thirteen: Assertiveness

  • Self-Attitude
  • Case Study: A Negative Image
  • The Assertive Formula
  • Expressing Your No

Course 8 - Interpersonal Skills Online Certificate Course

 Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 9 - Building Your Self Esteem and Assertiveness Skills Online Certificate Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part 1
  • Pre-Assignment, Part 2
  • Pre-Assignment, Part 3

 Session 2: What Is Self-Esteem?

  • Defining Self-Esteem
  • Self-Esteem and Confidence
  • Origins of Low Self-Esteem
  • Conditioned Behavior
  • Changing the Conditioning
  • Putting Things in Perspective

 Session 3: Improving Self-Esteem

  • Stop Spreading Negative Messages
  • Generalizations
  • Negative and Negating Comments
  • Changing Your Language
  • Throw out Perfectionism
  • Creating Healthy Patterns

 Session 4: Building Self-Esteem

  • Building Confidence in Others
  • Putting Others at Ease
  • Presenting Yourself Well
  • Creating Positive Impressions
  • Our Thoughts on Creating Impressions
  • Choosing Your Actions

 Session 5: Increasing Our Self-Esteem

  • Assessing Internal Factors
  • Building Up and Tearing Down
  • Our Thoughts on Building and Tearing
  • Where Am I?

 Session 6: Esteemed Confidence

  • Techniques that Work
  • Pretend You Are Confident
  • Technique 1
  • When Your Positive Self-Talk Doesn't Listen
  • Technique 2
  • When You Meet People, Look Them in the Eye
  • Technique 3
  • Dance
  • Technique 4
  • Know Your Stuff
  • Technique 5
  • Rehearsal is the Best Confidence Builder
  • Technique 6
  • Every Day, Remind Yourself That You Have Done Some Things Well
  • Technique 7
  • Read Inspiring Biographies and Autobiographies
  • Technique 8
  • Be Thankful
  • Technique 9
  • Push Yourself to Accomplish Short-Term Goals
  • Technique 10
  • Do Something for Yourself Every Week
  • Technique 11

 Session 7: The Power of Thought

  • Identifying the Situations
  • Negative Thoughts
  • Controlling Your Thoughts
  • Flip it Around
  • Tyrone's Thinking
  • Discussion Questions
  • Discussing Tyrone's Thoughts
  • Avoiding Traps
  • Removing the Distortions

 Session 8: Ask for What You Want

  • What Do You Want?
  • Ask Assertively and Effectively
  • Your Heart's Desire
  • Marlene's Story
  • Discussion Question

 Session 9: Create What You Want

  • Identifying Dreams and Setting Goals
  • SPIRIT Goals
  • My Own Goal Setting

 Session 10: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 10 - Social Intelligence Online Certificate Course

 Module One - Getting Started

Module Two - Increase your Self Awareness

  • Remove or limit self-deception
  • Ask for feedback
  • Be open to change
  • Reflect on your actions

Module Three - The Keys to Empathy

  • Listening and paying attention
  • Don't judge
  • Shift your view
  • Don't show fake emotion

Module Four - Active Listening

  • Attunement
  • Don't jump to conclusions
  • Shift your focus
  • Don't discount feelings

Module Five - Insight on Behavior

  • Perception
  • Facts vs. emotions
  • Online communication
  • Listen and watch more

Module Six - Communication

  • Give respect and trust
  • Be consistent
  • Always keep your cool
  • Observing body language

Module Seven - Social Cues (Part 1)

  • Recognizing social situations
  • The eyes have it
  • Non-verbal cues
  • Verbal cues

Module Eight - Social Cues (Part 2)

  • Spectrum og cues
  • Review and reflect
  • Being adaptable and flexible
  • Personal space

Module Nine - Conversation Skills

  • Current events
  • Conversation topics
  • Cues to watch for
  • Give people your attention

Module Ten - Body Language

  • Be aware of your movements
  • It's not what you say, It's how you say it
  • Open vs. closed body language
  • Communicate with power

Module Eleven - Building Rapport

  • Take the high road
  • Forget about yourself
  • Remembering people
  • Ask good questions

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
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ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Become Proficient in Conveying your Message - 10 Courses in this Bundle

  1. Honing and Delivering Your Message

  2. Conquering Your Fear of Speaking in Public

  3. Public Speaking: Speaking Under Pressure

  4. Influence and Persuasion

  5. Active Listening

  6. Body Language Basics

  7. Communication Strategies

  8. Interpersonal Skills

  9. Building Your Self Esteem and Assertiveness Skills

  10. Social Intelligence

1. Honing and Delivering Your Message: Learn to successfully communicate your message

The Honing and Delivering Your Message course that will prepare you to develop a message and remain on topic when they are presenting that message to the media and/or the public, without straying from the point they want to make.

The Honing and Delivering Your Message will touch on clarifying your message, determining how to present it, how to successfully communicate your message using various forms of communication, how to effectively listen and communicate, and how to ensure listeners hear your message.

Key Learning Objectives

  • Ways to present your message
  • Successfully communicate your message
  • Ensure your listeners hear what you want to get across to them
  • Determine your target audience

2. Conquering Your Fear of Speaking in Public: Be a Confident Public Speaker! Learn to Conquer your fear

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at social events? Do you lock up in awkward social situations? If so, this course can help you conquer your nerves and speak confidently in public.

To begin this Conquering Your Fear of Speaking in Public course, you’ll review some of the basics of communication. Then, you’ll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you’ll learn how to handle specific scenarios, like meetings and sticky social situations.

Key Learning Objectives

  • Speak with more confidence in one-on-one conversations.
  • Feel more confident speaking socially or in small groups such as meetings.
  • Practice developing these skills in a safe and supportive setting.

3. Public Speaking: Speaking Under Pressure: Learn to overcome nervousness

In order to be effective and most importantly, adaptive, public speakers need to react appropriately in situations where the audience is hostile, demanding, or difficult. Public Speaking: Speaking Under Pressure is the courseware trainers need to equip their students for those situations.

An asset for learners, Public Speaking: Speaking Under Pressure is tailored to those seeking the confidence to speak up in meetings, make presentations on behalf of their organization, or effectively organize thoughts and ideas to convey them convincingly, persuasively, and confidently.

Key Learning Objectives

  • Use quick and easy preparation methods
  • Prepare for questions
  • Overcome nervousness
  • Use presentation techniques

4. Influence and Persuasion: Speak With Persuasion And Become Influential

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will teach you how to speak with influence and persuasion.

In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.

Key Learning Objectives

  • Make decisions about using persuasion versus manipulation.
  • Apply the concepts of pushing and pulling when influencing others.
  • Describe different techniques for getting persuasive conversations and presentations underway.
  • Make a persuasive presentation by using the 5 S’s.
  • Apply storytelling techniques to extend influence.
  • Leverage concepts of neuro linguistic programming in everyday influence and persuasion.

5. Active Listening: Active Listening Online Certificate Course

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. The Active Listening Online Certificate course focuses on active listening, which encompasses the best of communication.

The active listening online course certification provides people the listening skills to be able to respond, interact, and communicate effectively with others. With this active listening online course, people will be able to genuinely communicate by helping them understand the importance of probing and questioning. The course enhances active listening skills by defining what is a positive attitude, introducing the basics of neuro-linguistic programming, and using these skills in a variety of situations.

Key Learning Objectives

  • Define active listening and identify its key elements
  • Learn how to use body language to reinforce a positive learning attitude effectively
  • Create a more positive learning environment by using framing, positive intent, and focus
  • Become a better listener
  • Define sympathy and empathy and identify when each is appropriate
  • Understand how communication works
  • Formulate questions that lets you probe for information using proper paraphrasing techniques
  • Create better relationships to facilitate genuine communication
  • Identify common listening problems and provide solutions for each

6. Body Language Basics: Body Language Basics Online Certificate Course

The Body Language Basics Online Certificate course will help you to improve communication, negotiation, and interactive skills. If you’ve ever wished you could tell if someone is telling the truth just by observing them, then this body language course will equip you with the necessary skills to do just that. These body language skills can be effectively used in the home or office.

The Body Language Online Courses will teach you a set of skills that will enable you to appreciate what is not said is just as critical as what is said. Importantly it will help you to recognize what signals that your own body language is sending to others. This course will help you put actions into place to help you fine-tune your body language so that your nonverbal communication is improved.

Key Learning Objectives

  • Be capable of defining body language
  • Have an understanding of the benefits of interpreting gestures and mannerisms
  • Understand the purpose of interpreting body actions and mannerisms
  • Be given the skills to interpret basic body gestures and actions
  • Be familiar with common errors when interpreting body language
  • Appreciate what your own body behavior is communicating to others
  • Be able to put the acquired skills into practice

7. Communication Strategies: Learn all about the various aspects of communication

Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.

This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Key Learning Objectives

  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions that give you information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills to listen actively and empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal with situations assertively

8. Interpersonal Skills: Interpersonal Skills Online Certificate Course

The Interpersonal Skills Online Certificate course will teach you how to become the vibrant, charismatic person who seems to effortlessly connect with others.

The interpersonal skills course will assist you in working towards being the person that leaves a lasting positive impression by giving you effective communication skills, providing you with powerful negotiation methods, and more.

The Interpersonal Skills Online courses will also help you to improve your communication competence.  You will discover the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.

Key Learning Objectives

  • Appreciate the vital difference between hearing and listening
  • Understand ways to improve the verbal skill of asking questions
  • Communicate effectively with authority
  • Know what non-verbal communication is and how your knowledge of it can improve interpersonal relationships
  • Recognize the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.
  • Identify ways of making a powerful introduction, recalling names, and managing circumstances when you can’t remember someone's name
  • Value seeing the other side’s point of view and be able to build bridges.  Understand that giving in without giving up can develop your conflict resolution skills
  • Appreciate that using facts and emotions can win people over to your side
  • Know how to share your opinions constructively
  • Discover ways to prepare for a negotiation, open a negotiation, bargain, and close a negotiation
  • Discover ways to make an impact through strong first impressions, situation evaluation and being passionate without becoming overbearing

9. Building Your Self Esteem and Assertiveness Skills: Explore What Self-esteem Is

Ayn Rand once said, “The man who does not value himself, cannot value anything or anyone.” This course will give you some techniques that can dramatically change how you feel about yourself and how you approach the world.

In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.

 Key Learning Objectives

  • Recognize that you have worth, and are worthy of happiness.
  • Develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns.
  • Learn how to turn negative thoughts into positive thoughts.
  • Learn how to make requests so that you get what you want.
  • Set goals that reflect your dreams and desires, and reinforce healthy patterns.

10. Social Intelligence: Increase Your Influence During Social Situations

Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in social situations by learning how to express and interpret social cues. You will create positive connections and increase your influence during social situations.

Increasing Social Intelligence will provide benefits throughout professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in interactions. Social interactions are a two way street, know the rules of the road!

Key Learning Objectives

  • Be aware of our own behaviors
  • Learn to be empathetic with others
  • Know tools for active listening
  • Effectively communicate interpersonally
  • Recognise various social cues
  • Determine appropriate coversation topics
  • Know various forms of body language

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Ultimate Honing and Delivering Your Message 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Honing and Delivering Your Message Online Certificate Course

 Session One: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: What is Your Message?

  • What is Your Message?
  • How to Present Your Message: Who is Your Target Audience?

Session Three: Ways to Present Your Message

  • Brainstorming
  • Choosing a Communication Route

Session Four: Delivering Your Message in a Different Way

  • Pre-Assignment Revisited

Session Five: Effective Listening

  • What is Active Listening?
  • Responding to Feelings
  • Reading Cues
  • Demonstrating Listening

Session Six: What is Your Body Saying?

  • What is Your Body Saying?
  • Use Nonverbal Communication
  • The Value of a Pause
  • Attitude

Session Seven: Presenting Your Message to an Audience

  • The Elevator Pitch
  • Personal Action Plan
  • Summary
  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Pre-Course Assessment
  • Post-Course Assessment
  • Assignment Answer Keys

Course 2 - Conquering Your Fear of Speaking in Public Online Certificate Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Good Communication Skills

  • Defining Communication
  • How We Define Communication
  • Pre-Assignment Review
  • Group Presentations
  • Barriers to Communication

 Session 3: Interpersonal Skills

  • Listening
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Being a Better Listener
  • Why Don't People Listen?
  • Not Listening
  • Asking Questions
  • Good Listeners
  • Looking at Your Listeners

 Session 4: Getting Comfortable in Conversation

  • Four Levels
  • Level One: Small Talk
  • Making Small Talk
  • Level Two: Fact Disclosure
  • Level Three: Viewpoints and Opinions
  • Level Four: Personal Feelings
  • Small Talk Example

 Session 5: Practicing Dialogue

  • The Limber Voice
  • The Limber Voice: Hyoid Limbering
  • The Limber Voice: Hum
  • The Limber Voice: Sighing
  • The Limber Voice: The Diaphragmatic Breath
  • The Limber Voice: The Food and Exercise Factor
  • Making Conversation

 Session 6: Redesigning Yourself for Strength

  • Introduction
  • Tone
  • Pitch
  • Pacing
  • Emphasis
  • Facial Expressions
  • Posture
  • Body Language
  • Using the Elements

 Session 7: Professionalism

  • Looking Professional
  • Making a Good Impression
  • Being Professional
  • Hosting an Event
  • Speaking Professionally

 Session 8: Maximizing Meetings

  • Four Areas of Opportunity
  • Anticipate
  • Prepare
  • Area Three: Participate
  • Area Four: Concentrate on Your Message
  • Fifteen Ways to Master a Meeting
  • Mastering Your Meeting

 Session 9: Sticky Situations

  • Dreadful Times

 Session 10: Controlling Nervousness

  • About Nerves
  • Controlling Physical Nervousness
  • Capitalizing on the Law of Attraction
  • Attracting Good and Bad

 Session 11: Tell Me a Story

  • Teaching Me a Lesson

 Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Public Speaking: Speaking Under Pressure Online Certificate Course

Session One: Course Overview

Session Two: Getting Started

  • What is Speaking Under Pressure?
  • Presentation Preparation
  • Evaluations

Session Three: Planning

  • Preparing to Plan
  • Presentation Preparation
  • Evaluations

Session Four: Force Field Analysis

  • What is Force Field Analysis?
  • Exercise
  • Pros and Cons

Session Five: Understanding Your Audience

  • Understanding Your Audience, Part One
  • Audience Profiles
  • Understanding Your Audience, Part Two
  • Finding Common Ground
  • Practical Application

Session Six: Controlling Your Jitters

  • Overcoming Nervousness
  • Presentation

Session Seven: Making Your Listener Hear You

Session Eight: Key Themes

  • About Key Themes
  • Practical Application
  • Key Sentences

Session Nine: Key Sentences

Session Ten: Structuring Ideas

  • Three Key Points
  • Building a Three-Part Plan
  • Practical Application

Session Eleven: Organization Methods

  • Using Time, Place, and Aspect
  • Practical Application
  • Two Additional Plans

Session Twelve: Our Body Language

  • How the Listener Takes Control
  • The Meaning Behind Our Message

Session Thirteen: If You Could Be…

Session Fourteen: Beginnings and Endings

Session Fifteen: Expanding a Basic Plan

Session Sixteen: Presentations

Course 4 - Influence and Persuasion Online Certificate Course

 Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment-Article
  •     Pre-Assignment-Questions

Session 2: Understanding Persuasion

  •     How Persuasion Works
  •     Predictability
  •     Reciprocation
  •     Consistency and Commitment
  •     Social Evidence
  •     Authority
  •     Liking
  •     Scarcity
  •     Self-Interest
  •     Pre-Assignment Review

Session 3: Preparing to Persuade

  •     Pushing and Pulling
  •     Communicating with Confidence
  •     Have a Purpose
  •     Have an Outcome
  •     Make Sure the Receiver is Ready
  •     Apply Positive Intent
  •     Words to Watch Out For
  •     Your Inner Self Talk
  •     Frame of Reference
  •     Suspending Belief

Session 4: Getting Off on the Right Foot

  •     Building Rapport
  •     About Rapport
  •     Establish and Maintain Rapport
  •     Matching and Mirroring
  •     Body Language
  •     Voice Characteristics
  •     Pacing
  •     Scenario One
  •     Scenario Two
  •     Leading

Session 5: Presentation Strategies

  •     Five Points for Any Presentation
  •     The Five S Framework
  •     Preparing with the Five S Pattern

Session 6: Using Stories to Persuade

  •     The Importance of Story
  •     Stories Have to Make You Stand Out
  •     Your Story has to be Believable
  •     Storytelling Works When it Makes Something More
  •     Have a Beginning, Middle, and End
  •     Be Conscious of Our Attention Span
  •     Storytelling Time

Session 7: Using Neuro Linguistic Programming

  •     Defining Neuro Linguistic Programming
  •     Neuro + Linguistic + Programming =
  •     So What Does it Mean?
  •     A Brief History
  •     Understanding Common NLP Terms
  •     Embedding Positive or Negative Commands
  •     Storytelling Time
  •     Influencing Outcomes
  •     Presuppositions as Questions
  •     Insightful Sentences

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Active Listening Online Certification Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Active Listening

  • What is Active Listening?
  • Responding to Feelings
  • Reading Cues
  • Demonstrating Listening
  • Identifying Good Listeners
  • Tips for Becoming a Better Listener
  • Pre-Assignment Review

 Session 3: Body Language Basics

  • Silent Messages
  • Making Connections

 Session 4: Attitude is Everything!

  • Understanding Sympathy and Empathy
  • Demonstrating Empathy
  • Creating the Right Mindset
  • Reframing the Situation
  • Establishing Positive Intent
  • Maintaining Focus
  • Being Genuine
  • Considering Your Purpose
  • Making Connections
  • Constructing Your Response

 Session 5: Encouraging Conversation

  • What Is Said and What Is Heard
  • The Ladder of Inference, Part One
  • The Ladder of Inference, Part Two
  • The Ladder of Inference, Part Three
  • The Ladder of Inference, Part Four
  • Reflection: Using Your Own Experiences as a Resource
  • Asking Questions, Part One
  • Asking Questions, Part Two
  • Probing Techniques, Part One
  • Probing Techniques, Part Two
  • Paraphrasing Techniques
  • Echoing Techniques

 Session 6: Building Relationships

  • Building Common Ground
  • Finding Common Ground
  • Using Humor
  • NLP Tips and Tricks
  • Associated or Dissociated
  • Towards or Away From
  • Match/Mismatch

 Session 7: Getting Over Listening Roadblocks

  • Problems and Solutions
  • Making Connections

 Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 6 - Body Language Basics Online Certificate Course

Module One - Getting Started

Module Two -Communicating with Body Language

  • Learning a new language
  • The power of body language
  • More than words
  • Actions speak louder than words

Module Three - Reading Body Language

  • Head position
  • Translating gestures into words
  • Open vs Closed body language
  • The eyes have it

Module Four - Body Language Mistakes

  • Poor posture
  • Invading personal space
  • Quick movements
  • Fidgeting

Module Five - Gender Differences

  • Facial Expressions
  • Personal Distances
  • Female Body Language
  • Male Body Language

Module Six - Nonverbal Communication

  • Common gestures
  • The signals you send to others
  • It's not what you say, it's how you say it
  • What your posture says

Module Seven - Facial Expressions

  • Linked with emotion
  • Micro-expressions
  • Facial action coding systems (FACS)
  • Universal facial expressions

Module Eight - Body Language in Business

  • Communicate with power
  • Cultural differences
  • Building trust
  • Mirroring

Module Nine - Lying and Body Language

  • Watch their hands
  • Forced smiles
  • Eye contact
  • Changes in posture

Module Ten - Improve your Body Language

  • Be aware of your movements
  • The power of confidence
  • Position and posture
  • Practice in a mirror

Module Eleven - Matching your Words to your Movement

  • Involuntary movements
  • Say what you mean
  • Always be consistent
  • Actions will trump words

Module Twelve - Wrapping Up

Course 7 - Communication Strategies Online Certificate Course

Session One: Course Overview

Session Two: Creating Positive Relationships

Session Three: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Developing Confidence

Session Four: Communication Basics

Session Five: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session Six: Asking Questions

  • Asking Good Questions
  • Probing
  • Pushing My Buttons

Session Seven: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • What is Said and What is Heard
  • Communication Situations

Session Eight: Body Language

  • What Do Our Bodies Say?
  • Gestures

Session Nine: Communication Styles

  • Dichotomies in Theory
  • Dichotomies in Action

Session Ten: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session Eleven: Frame of Reference

Session Twelve: Techniques for the Workplace

  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message

Session Thirteen: Assertiveness

  • Self-Attitude
  • Case Study: A Negative Image
  • The Assertive Formula
  • Expressing Your No

Course 8 - Interpersonal Skills Online Certificate Course

 Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 9 - Building Your Self Esteem and Assertiveness Skills Online Certificate Course

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part 1
  • Pre-Assignment, Part 2
  • Pre-Assignment, Part 3

 Session 2: What Is Self-Esteem?

  • Defining Self-Esteem
  • Self-Esteem and Confidence
  • Origins of Low Self-Esteem
  • Conditioned Behavior
  • Changing the Conditioning
  • Putting Things in Perspective

 Session 3: Improving Self-Esteem

  • Stop Spreading Negative Messages
  • Generalizations
  • Negative and Negating Comments
  • Changing Your Language
  • Throw out Perfectionism
  • Creating Healthy Patterns

 Session 4: Building Self-Esteem

  • Building Confidence in Others
  • Putting Others at Ease
  • Presenting Yourself Well
  • Creating Positive Impressions
  • Our Thoughts on Creating Impressions
  • Choosing Your Actions

 Session 5: Increasing Our Self-Esteem

  • Assessing Internal Factors
  • Building Up and Tearing Down
  • Our Thoughts on Building and Tearing
  • Where Am I?

 Session 6: Esteemed Confidence

  • Techniques that Work
  • Pretend You Are Confident
  • Technique 1
  • When Your Positive Self-Talk Doesn't Listen
  • Technique 2
  • When You Meet People, Look Them in the Eye
  • Technique 3
  • Dance
  • Technique 4
  • Know Your Stuff
  • Technique 5
  • Rehearsal is the Best Confidence Builder
  • Technique 6
  • Every Day, Remind Yourself That You Have Done Some Things Well
  • Technique 7
  • Read Inspiring Biographies and Autobiographies
  • Technique 8
  • Be Thankful
  • Technique 9
  • Push Yourself to Accomplish Short-Term Goals
  • Technique 10
  • Do Something for Yourself Every Week
  • Technique 11

 Session 7: The Power of Thought

  • Identifying the Situations
  • Negative Thoughts
  • Controlling Your Thoughts
  • Flip it Around
  • Tyrone's Thinking
  • Discussion Questions
  • Discussing Tyrone's Thoughts
  • Avoiding Traps
  • Removing the Distortions

 Session 8: Ask for What You Want

  • What Do You Want?
  • Ask Assertively and Effectively
  • Your Heart's Desire
  • Marlene's Story
  • Discussion Question

 Session 9: Create What You Want

  • Identifying Dreams and Setting Goals
  • SPIRIT Goals
  • My Own Goal Setting

 Session 10: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 10 - Social Intelligence Online Certificate Course

 Module One - Getting Started

Module Two - Increase your Self Awareness

  • Remove or limit self-deception
  • Ask for feedback
  • Be open to change
  • Reflect on your actions

Module Three - The Keys to Empathy

  • Listening and paying attention
  • Don't judge
  • Shift your view
  • Don't show fake emotion

Module Four - Active Listening

  • Attunement
  • Don't jump to conclusions
  • Shift your focus
  • Don't discount feelings

Module Five - Insight on Behavior

  • Perception
  • Facts vs. emotions
  • Online communication
  • Listen and watch more

Module Six - Communication

  • Give respect and trust
  • Be consistent
  • Always keep your cool
  • Observing body language

Module Seven - Social Cues (Part 1)

  • Recognizing social situations
  • The eyes have it
  • Non-verbal cues
  • Verbal cues

Module Eight - Social Cues (Part 2)

  • Spectrum og cues
  • Review and reflect
  • Being adaptable and flexible
  • Personal space

Module Nine - Conversation Skills

  • Current events
  • Conversation topics
  • Cues to watch for
  • Give people your attention

Module Ten - Body Language

  • Be aware of your movements
  • It's not what you say, It's how you say it
  • Open vs. closed body language
  • Communicate with power

Module Eleven - Building Rapport

  • Take the high road
  • Forget about yourself
  • Remembering people
  • Ask good questions

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
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Course Summary

Course ID: CFS03HDYM10CB
Delivery Mode: Online
Access: Lifetime
Tutor Support: Yes
Time: Study at your own pace
Duration: 60-80 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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