Ultimate Facilitation Skills Online Bundle, 10 Certificate Courses

The Ultimate Facilitation Skills Online Course Bundle

Ultimate Facilitation Skills Online Bundle, 10 Certificate Courses

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Enhance Your Facilitation Skills - 10 Courses in this Bundle

  1.  Facilitation Skills Online Certificate Course

  2.  Delegation: The Art Of Delegating Effectively Online Certificate Course

  3.  Managing Effective Meetings Online Certificate Course

  4.  Organizational Skills Online Certificate Course

  5.  Communication Skills Online Certificate Course

  6.  Train The Trainer - Improving Training Results Online Certificate Course

  7.  Train The Trainer - Measuring Results from Training Online Certificate Course

  8.  Motivation Training: Motivating Your Workforce Online Certificate Course

  9.  Making Training Stick Online Certificate Course

  10.  Developing Your Training Program Online Certificate Course

1. Facilitation Skills Online Certificate Course: Study how to effectively facilitate meetings with this online course

With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal. This course will introduce you to this core competency and give you practical ways to apply it in the workplace.

Key Learning Objectives:

  • Distinguish facilitation from instruction and training
  • Identify the competencies linked to effective small group facilitation
  • Identify the stages of team development and ways to help teams through each stage
  • Use common process tools to make meetings easier and more productive

2. Delegation: The Art Of Delegating Effectively Online Certificate Course: Delegating Effectively

Effective delegation is one of the most valuable skills you can master. It reduces your workload while developing employee skills and preparing them for advancement. This course will explore the delegation process and give you the skills you need to start delegating effectively.

This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customize for any situation.

Key Learning Objectives:

  • Clearly identify how delegation fits into your job and how it can make you more successful
  • Identify different ways of delegating tasks
  • Use an eight-step process for effective delegation
  • Give better instructions for better delegation results
  • Recognize common delegation pitfalls and how to avoid them
  • Monitor delegation results
  • Give effective feedback

3. Managing Effective Meetings Online Certificate Course: Achieve Your Goals With Effective Team Meetings

This course is targeted at individuals and groups who require an understanding of the basics of workplace meeting management, and more importantly, how to ensure that meetings are effective.

You are on your first project and you have to organize and manage the project kick-off meeting. What do you do first? Do you create the agenda or the invitation list? How do you run a meeting? What preparation do you need? All of these are valid and real questions you, as the meeting manager, must address. There is no doubt about it. Meetings require skill and technique in order for the meeting to achieve its purpose. Disorganized and poorly managed meetings waste time and hurt your credibility as a meeting manager. Consistently leaving a poor impression with the attendees will haunt you if left unchecked. 

The Managing Effective Meetings Online Course is designed to give you the basic tools you need to initiate and manage your meetings. You will learn planning and leading techniques that will give you the confidence to run a meeting that will engage your attendees and leave a positive and lasting impression.

Key Learning Objectives:

  • Understand the basic requirements for any meeting – agenda, invitations, roles, minutes etc.
  • Utilise the tips and techniques provided here to determine an appropriate approach to use for your business meetings in different situations.
  • Understand how technology can help your meetings.
  • List the logistical items that you may need to address for your meeting.
  • Understand the need for following up after a meeting to ensure action.
  • Understand how to continually improve your meetings.

4. Organizational Skills Online Certificate Course: Organizational Skills Online Certificate Course

The Organizational Skills Online Certificate Course gives you access to the skills that will provide substantial benefits to your business and personal life. Organizational skills training will deliver measurable benefits in general productivity and project management.  Taking organizational skills classes can even have a positive effect on memory and retention skills. Our Organizational Skills Online courses will deliver improvements in management skills, time management and communication skills.

Key Learning Objectives:

  • Critically look at existing practices that are not organized
  • Know the critical value of a workable filing system
  • Use strategic planning to effectively prioritize your timetable, work projects and daily tasks
  • Establish effective ways of saving information and storing supplies
  • Organize your personal and workspaces effectively
  • Know how to resist procrastination and focus on meeting deadlines
  • Plan to stay organized in the future

5. Communication Skills Online Certificate Course: Learn the art of communication and how to communicate better in a business or personal setting with our Communication Courses Online

The Communication Courses Online can show you how to make sure you are sending the right message. Each day, we communicate with others through our spoken words, body language, and written communication.

The Communication Courses will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Key Learning Objectives:

  • Identify common communication problems that may be holding you back.
  • Develop skills to ask questions that give you information you need.
  • Learn what your non-verbal messages are telling others.
  • Develop skills to listen actively and empathetically to others.
  • Enhance your ability to handle difficult situations.
  • Deal with situations assertively.

6. Train The Trainer - Improving Training Results Online Certificate Course: Evaluate And Improve Training Results

Think back to the last training program that you conducted or attended. What did you learn from that course? How did you (or your students) apply the new skills back in the workplace? Can you tie those results directly back to the training program?

In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.

Key Learning Objectives:

  • Identify the most effective methods of training evaluation.
  • Describe the steps required in the essential elements of measuring training results.
  • Tie training measurements back to the original training objectives.
  • Explore the most effective methods to report training results, including a return on investment.

7. Train The Trainer - Measuring Results from Training Online Certificate Course:  Master The Learning Cycle & Get More Out Of Training

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits.

Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on. In this course, we will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings.

Key Learning Objectives:

  • Understand Kolb's learning styles and learning cycle
  • Understand Kirkpatrick's level of evaluation
  • Be familiar with many types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments and learning journals
  • Understand when to use each type of evaluation tool
  • Be able to perform a needs assessment
  • Know how to write learning objectives and link them to evaluation
  • Be able to write an evaluation plan to evaluate learning at each stage of the training and far beyond
  • Know how to identify the costs, benefits, and return on investment of training
  • Be familiar with the parts of a business case

8. Motivation Training: Motivating Your Workforce Online Certificate Course: Learn about motivational theories and how to apply them

Employees who feel valued and recognized for the work they do are more motivated, responsible, and productive.

This Motivation Training: Motivating your Workforce Course will help participants create a more dynamic, engaged, and energized workplace as they learn how to motivate employees. Every employee is motivated by different things, and acknowledging what motivates each person individually is important in strengthening their connection to their employer and workplace — a connection that will pay off in numerous positive ways.

Key Learning Objectives:

  • Motivation
  • Common motivational theories
  • How to apply them
  • How to create and maintain a motivational climate 

9. Making Training Stick Online Certificate Course: Develop An Effective Training Style

We have all participated in training courses. Some of these have been helpful and useful in our everyday lives and others have seemed redundant and a waste of time. How often have we cheered or grumbled at being asked to participate in a training day? The good news is that all training can be useful and applicable if the trainer keeps some simple tips in mind when developing and applying training. We all learn differently, but there are some truths about learning that can be applicable to most groups and can be tweaked to fit any training session. This course will help you identify ways to make your training stickier for your students.

In this course, you’ll learn ways to help make your training stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques.

Key Learning Objectives:

  • Familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way.
  • Know how to keep learners focused and motivated to absorb material.
  • Develop an effective training style, using appropriate training aids and techniques.

10. Developing Your Training Program Online Certificate Course: Learn The ICE Method For Identifying Needs

Successful training programs are meaningful, practical, and beneficial to both trainees and the organizations they work for. This course will give you a step-by-step guide for developing a great training program.

You will start this course by considering what training is, when it is necessary, and what other options are out there. Then, you will learn the ICE method for identifying needs, a seven-step model for instructional design, and tips for building an engaging program. Next, you will walk through the steps of program design, including setting learning objectives, identifying evaluation strategies, choosing learning methodologies, finding content, creating energizers, using assessment tools, developing supporting materials, and testing the program. You will also receive tips on creating a proposal for a training program and building rapport with company sponsors.

Key Learning Objectives:

  • Describe the essential elements of a training program.
  • Apply different methodologies to program design.
  • Demonstrate skills in preparation, research, and delivery of strong content.
  • Explain an instructional model.
  • Be prepared to create a training program proposal.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Ultimate Facilitation Skills Online Bundle, 10 Certificate Courses include the following courses, below is a summary of each course: 

Course 1 - Facilitation Skills Online Certificate Course

Module One: Defining Your Role

  • Facilitation, Training, and Chairing
  • Making Connections

Module Two: How Facilitators Work

  • Key Skills
  • Facilitation Skill Levels
  • Facilitation at a Glance

Module Three: Establishing Ground Rules

Module Four: Content and Process

Module Five: Types of Thinking

  • Divergent Thinking and Convergent Thinking
  • Grey Matters

Module Six: Handling Controversial Issues

Module Seven: Communication Skills

  • Getting Started
  • Active Listening
  • Asking Questions
  • Non-Verbal Messages

Module Eight: Listening For Common Ground 

Module Nine: Common Facilitation Techniques

  • Top Techniques
  • Making Connections

Module Ten: Providing Effective Feedback

  • Giving Feedback
  • The Feedback Process
  • One Step Furthe

Module Eleven: Managing Divergent Perspectives

Module Twelve: The Language of Facilitation

  • Applying the Language
  • Case Study

Module Thirteen: Building Agendas

Module Fourteen: Dealing with Difficult Dynamics

  • Mix and Match
  • 12 Easy Ways to Intervene

Module Fifteen: Building Sustainable Agreements

Module Sixteen: Stages of Team Development

  • The Five Stages
  • Making Connections

Module Seventeen: Analysis Tools

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 2 - Delegation: The Art Of Delegating Effectively Online Certificate Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment Background

 Session 2: Why Delegate?

  • Advantages and Disadvantages of Delegating
  • More on Delegation
  • Delegation Do's and Don'ts
  • Self-Assessment

 Session 3: What is Delegation?

  • Delegation Definitions
  • Four Basic Steps to Delegation
  • Levels of Delegation
  • Breaking Down the Model
  • Guidelines for Success
  • What to Delegate
  • Lateral Delegation

 Session 4: Pre-Assignment Review

  • Pre-Assignment Review

 Session 5: Picking the Right Person

  • Demonstrated Skill
  • Employee Motivation
  • Matching Skills and People

 Session 6: The Delegation Meeting

  • Delegation Assignment Steps

 Session 7: Putting it into Practice

  • Case Study
  • Activity
  • Steps for a Delegation Meeting

 Session 8: Giving Instructions

  • Three Types of Instructions
  • Requests
  • Suggestions
  • Preparing Instructions

 Session 9: Monitoring Delegation

  • Why Should You Monitor Delegation?
  • How Do You Monitor?

 Session 10: Practicing Delegation

  • Decision One
  • Your Employees
  • How Do You Monitor?
  • Decision Two
  • Decision Three
  • Decision Four
  • Decision Five

 Session 11: Giving Feedback

  • The Ingredients of Good Feedback
  • Characteristics of Effective Feedback
  • Case Studies

 Session 12: Becoming a Good Delegator

  • Characteristics of Effective Delegators

 Session 13: A Personal Action Plan

  • Starting Point
  • Short-Term Goals and Rewards
  • Long-Term Goals

Course 3 - Managing Effective Meetings Online Certificate Course

Getting Started

  • What this course will cover
  • Course Objectives

Section One – Meeting Basics

  • What do I need for my meeting?

Section Two – The Agenda

  • Agenda Structure
  • Things to consider
  • Preparation and time
  • Choosing an Agenda Format

Section Three: Preparation, Pre-Reading

  • What preparation might participants need?
  • How can the organizer facilitate the participants’ preparation?

Section Four: Using Technology

  • What Technology do I need?
  • Managing the technology

Section Five: Logistics

  • Logistical Needs?

Section Six: Regular Meetings

  • Formal meeting needs
  • Regular informal meetings

Section Seven: Larger Meetings/Events

  • Additional requirements for larger meetings?

Section Eight: Conducting an effective meeting

  • Running the Meeting

Section Nine: Role Play

  • Role Play

Section Ten: Minutes and follow ups

  • Format and taking of Minutes

Section Eleven: Improving your meetings

  • What can be improved?

Section Twelve: Additional Considerations

  • Do you need to have a meeting?
  • Pre-warning
  • Games
  • Incentives/prizes

Course 4 - Organizational Skills Online Certificate Course

Module One - Getting Started

Module Two - Remove the Clutter

  • Just do it
  • You dont have to keep everything
  • Three boxes: Keep, donate and trash
  • A place for everything and everything in it's place

Module Three - Prioritize

  • Write it down
  • Urgent / Important Matrix
  • Divide tasks
  • 80/20 rule

Module Four - Scheduling Your Time

  • Have a master calendar
  • Setting deadlines
  • Remove or limit the time wasters
  • Coping with things outside of your control

Module Five - To Do Lists

  • Use a day planner
  • Finish what you start
  • Focus on the important
  • Do quick tasks immediately

Module Six - Paper and Paperless Storage

  • Find a system that works for you
  • Make it consistent
  • Make it time sensitive
  • Setting up archives

Module Seven - Organization in Your Work Area

  • Keeping items within arm's reach
  • Only have current projects on your desk
  • Arranging your drawers
  • Organize to match your workflow

Module Eight - Tools to Fight Procrastination

  • Eat that Frog!
  • Remove distractions
  • Give yourself a reward
  • Break up large tasks

Module Nine - Organizing Your Inbox

  • Setting delivery rules
  • Folder and message hierachy
  • Deal with email right away
  • Flag and highlight important items

Module Ten - Avoid the Causes of Disorganisation

  • Keeping everything
  • Not being consistent
  • Not following a schedule
  • Bad habits

Module Eleven - Discipline is the Key to Stay Organised

  • Stay within your systems
  • Learn to say No
  • Have organisiation be part of your life
  • Plan for tomorrow, today

Module Twelve - Wrapping Up

Course 5 - Communication Skills Online Certificate Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session 2: Creating Positive Relationships

  • Ten Quick Wins
  • Making Connections
  • The Power of Words

Session 3: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Competence Questionnaire
  • Developing Confidence

Session 4: Communication Basics

  • Defining a Skilled Communicator
  • Making Connections

Session 5: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session 6: Asking Questions

  • Asking Good Questions
  • Types of Open-Ended Questions
  • Introduction to Probing
  • Probing Methods
  • Pushing My Buttons

Session 7: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • What Is Said and What Is Heard
  • Communication Situations

Session 8: Body Language

  • What Do Our Bodies Say?
  • Tips and Tricks
  • Managing Your Messages
  • The Signals People Send
  • Gestures
  • Interpreting Gestures

Session 9: Communication Styles

  • Understanding Dichotomies
  • Making Connections
  • Advantages and Disadvantages
  • Dichotomies in Action
  • Step Two
  • Step Three

Session 10: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session 11: Frame of Reference

  • Your Frame of Reference
  • Suspending Belief
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message
  • Be Direct
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • Thirty Ways to Persuade
  • Case Study: A Negative Image
  • I Messages
  • The Assertive Formula
  • Expressing Your No
  • The Persistent Response
  • Guidelines for Saying No

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 6 - Train The Trainer - Improving Training Results Online Certificate Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part One
  • Pre-Assignment, Part Two

 Session 2: Setting the Framework

  • Identifying What You Will Measure
  • Step One: Isolating
  • Step Two: Consulting
  • Step Three: Evaluating
  • Take Note
  • Determining How You Are Going to Measure It
  • Designing an Evaluation Strategy to Fit Your Training Needs, Part One
  • Designing an Evaluation Strategy to Fit Your Training Needs, Part Two
  • Making Connections, Part One
  • Making Connections, Part Two

 Session 3: Pre-Assignment Review

  • Making Connections

 Session 4: Kirkpatricks Evaluation Model

  • Methods of Evaluation
  • The Four Levels
  • Exploring the Levels
  • Using Rubrics to Evaluate Results
  • Other Methods of Evaluation
  • Points to Remember
  • Creative Evaluation Strategies
  • Evaluation Tips
  • Evaluating the Evaluation
  • Sample Feedback Form
  • Getting Results by Testing the Program
  • Making Connections

 Session 5: The Return on Investment

  • Clarifying Expectations
  • Case Study
  • Indicators of Value
  • What Training Does
  • Getting the Evaluation Right
  • Making Connections
  • Cost-Benefit Analysis, Part One
  • Cost-Benefit Analysis, Part Two
  • The Elements of the CBA
  • Making Connections
  • Cost-Benefit Analysis Worksheet, Part One
  • Cost-Benefit Analysis Worksheet, Part Two
  • Cost-Benefit Analysis Worksheet, Part Three
  • Cost-Benefit Analysis Worksheet, Part Four
  • Calculating the Return on Investment

 Session 6: Presenting Training Results

  • Getting Ready
  • Preparing for the Meeting
  • Getting It Right
  • Ground Control
  • Practice Never Hurts
  • Making Connections
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 7 - Train The Trainer - Measuring Results from Training Online Certificate Course

Module One - Getting Started

Module Two: Kolb's Learning Styles

  • Lesson One: The Four-stage process
  • Lesson Two: Accommodators
  • Lesson Three: Divergers
  • Lesson Four: Convergers
  • Lesson Five: Assimilators

Module Three: Kirkpatrick's Level of Evaluation

  • Lesson One: Overview
  • Lesson Two: Level One: Reactions
  • Lesson Three: Level Two: Learning
  • Lesson Four: Level Three: Behavior
  • Lesson Five: Level Four: Results

Module Four: Types of Measurement Tools

  • Lesson One: Goal setting
  • Lesson Two: Self-evaluations
  • Lesson Three: Peer evaluations
  • Lesson Four: Supervisor evaluations
  • Lesson Five: High-Level evaluations

Module Five: Focusing the Training

  • Lesson One: Performing a Needs Assessment
  • Lesson Two: Creating Learning Objectives
  • Lesson Three: Drilling Down Into Content

Module Six: Creating an Evaluation Plan

  • Lesson One: What Will We Evaluate?
  • Lesson Two: When Will the Evaluation be Completed?
  • Lesson Three: How will we evaluate it?
  • Lesson Four: Who will perform the evaluation?

Module Seven: Assessing Learning before Training

  • Lesson One: Workplace Observation
  • Lesson Two: Objectives Assessment

Module Eight - Assessing Learning during Training

  • Reviewing learning objectives
  • Performing hip-pocket assessments
  • Quizzes and tests
  • Skill assessments

Module Nine - Assessing Learning after Training

  • Evaluation timelines
  • Learning journal
  • Goal setting
  • Additional methods of evaluation

Module Ten - The Long Term View

  • Creating a long term evaluation plan
  • Methods of evaluation
  • Documenting lessons learned

Module Eleven - Calculating the Return on Investment (ROI)

  • A basic ROI formula
  • Identifying and measuring tangible benefits
  • Identifying and measuring intangible benefits
  • Calculating total costs
  • Making a business case

Module Twelve - Wrapping Up

Course 8 - Motivation Training: Motivating Your Workforce Online Certificate Course

Session One: Course Overview

Session Two: What is Motivation?

Session Three: Supervising and Motivation

  • Why is Motivation Important?
  • Identifying Motivators

Session Four: Motivational Theories

  • A Look at Theory
  • Pre-Assignment Review

Session Five: Setting Goals

  • Setting Goals with SPIRIT
  • Goal Setting and Goal Getting!

Session Six: The Role of Values

  • Work Values
  • What Do We Value In Work?
  • Bringing It All Together

Session Seven: Creating a Motivational Climate

  • Behavioral (Reinforcement) Theory
  • Expectancy Theory
  • McClelland’s Needs Theory

Session Eight: Applying Your Skills

  • Situational Analysis
  • Case Studies

Session Nine: Designing Motivating Jobs

  • Designing My Job
  • Techniques for Job Design or Redesign
  • A Motivational Checklist
  • Recommended Reading List

Course 9 - Making Training Stick Online Certificate Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Five Strategies for Stickiness!

  •     Background Information
  •     The Five Strategies

Session 3: Designing a Program That Will Stick

  •     Building Support for your Program
  •     Think Ahead
  •     Reflect
  •     Writing Learning Objectives
  •     Why Display or Share Objectives?
  •     How Do You Write Objectives?
  •     Focusing on Results
  •     What is Measurable?

Session 4: Teaching Tips and Tricks

  •     The Four Steps in Experiential Learning
  •     Making Connections
  •     The Principles of Adult Learning
  •     Tying Learning to Work
  •     Adults vs. Children

Session 5: What Method is the Stickiest?

  •     Developing Training That is Sticky

Session 6: Following Up

  •     Seven Points for any Follow-Up Program
  •     Additional Points
  •     The Buddy System and Delegating Follow-Up
  •     Follow-up or Folly?

Session 7: Strategies for Taking Training Further

  •     Mentorship Programs
  •     Trainee Trains Others

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 10 - Developing Your Training Program Online Certificate Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Pre-Assignment Questions

Session 2: Program Design

  •     Getting Started
  •     Fitting Into the Plan and Future Growth
  •     The Program’s Role
  •     Support From Within
  •     When is Training Necessary?
  •     Alternatives to Training
  •     Essential Elements
  •     Communicating Training

Session 3: Identifying Needs

  •     The ICE Method
  •     When is Training Not Appropriate?
  •     Isolating
  •     Consulting
  •     Evaluating
  •     Building Your Training Needs Analysis Case Study
  •     Making Connections

Session 4: The Training Model

  •     Basic Principles: Moderation
  •     Balance
  •     Involvement
  •     Continue Learning!
  •     Building an Engaging Program
  •     Instructional Systems Design Model

Session 5: The Program’s Basic Outline

  •     Learning Objectives: Determining Objectives
  •     Determining Objectives
  •     Considerations When Writing Objectives
  •     Prerequisites
  •     Types of Objectives
  •     Setting the Scope
  •     Verbs for Writing Clear, Concise Training Objectives
  •     Objectives Exercise

Session 6: Evaluation Strategies

  •     Methods of Evaluation
  •     What Information Do You Want?
  •     Testing Attitudes
  •     Four Levels
  •     Evaluation Methods
  •     Points to Remember
  •     Creative Evaluation Strategies
  •     Evaluation Tips
  •     Evaluating the Evaluation
  •     Sample Feedback Form
  •     Evaluations Exercise

Session 7: Defining Your Approach

  •     Methodology: Approaches to Learning
  •     Key Methodologies
  •     Other Ingredients
  •     Other Considerations
  •     Five Tips for Top Notch Results
  •     Approaches to Learning: A Lesson in Itself
  •     Project Choices
  •     Background Information
  •     My Methods

Session 8: Researching and Developing Content

  •     Researching Content
  •     Content Considerations

Session 9: Pre-Assignments in Training

  •     Making Connections

Session 10: Choosing Openings and Energizers

  •     Getting Started
  •     The Value of Games
  •     Types of Games
  •     Tips for Success

Session 11: Training Instruments, Assessments, and Tools

  •     Making Connections

Session 12: Creating Supporting Materials

  •     Student Guides
  •     Handouts
  •     Electronic Slides

Session 13: Testing the Program

  •     Testing the Program

Session 14: Creating Proposals

  •     Organizing Your Proposal: Introduction
  •     Fundamentals for Writing Internal Proposals
  •     Training Proposal Checklist
  •     Proposal for a Training Program
  •     Framework

Session 15: Building Rapport

  •     Building Rapport

Session 16: Pulling it all Together

  •     Action Plan

A Personal Action Plan    

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Enhance Your Facilitation Skills - 10 Courses in this Bundle

  1.  Facilitation Skills Online Certificate Course

  2.  Delegation: The Art Of Delegating Effectively Online Certificate Course

  3.  Managing Effective Meetings Online Certificate Course

  4.  Organizational Skills Online Certificate Course

  5.  Communication Skills Online Certificate Course

  6.  Train The Trainer - Improving Training Results Online Certificate Course

  7.  Train The Trainer - Measuring Results from Training Online Certificate Course

  8.  Motivation Training: Motivating Your Workforce Online Certificate Course

  9.  Making Training Stick Online Certificate Course

  10.  Developing Your Training Program Online Certificate Course

1. Facilitation Skills Online Certificate Course: Study how to effectively facilitate meetings with this online course

With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal. This course will introduce you to this core competency and give you practical ways to apply it in the workplace.

Key Learning Objectives:

  • Distinguish facilitation from instruction and training
  • Identify the competencies linked to effective small group facilitation
  • Identify the stages of team development and ways to help teams through each stage
  • Use common process tools to make meetings easier and more productive

2. Delegation: The Art Of Delegating Effectively Online Certificate Course: Delegating Effectively

Effective delegation is one of the most valuable skills you can master. It reduces your workload while developing employee skills and preparing them for advancement. This course will explore the delegation process and give you the skills you need to start delegating effectively.

This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customize for any situation.

Key Learning Objectives:

  • Clearly identify how delegation fits into your job and how it can make you more successful
  • Identify different ways of delegating tasks
  • Use an eight-step process for effective delegation
  • Give better instructions for better delegation results
  • Recognize common delegation pitfalls and how to avoid them
  • Monitor delegation results
  • Give effective feedback

3. Managing Effective Meetings Online Certificate Course: Achieve Your Goals With Effective Team Meetings

This course is targeted at individuals and groups who require an understanding of the basics of workplace meeting management, and more importantly, how to ensure that meetings are effective.

You are on your first project and you have to organize and manage the project kick-off meeting. What do you do first? Do you create the agenda or the invitation list? How do you run a meeting? What preparation do you need? All of these are valid and real questions you, as the meeting manager, must address. There is no doubt about it. Meetings require skill and technique in order for the meeting to achieve its purpose. Disorganized and poorly managed meetings waste time and hurt your credibility as a meeting manager. Consistently leaving a poor impression with the attendees will haunt you if left unchecked. 

The Managing Effective Meetings Online Course is designed to give you the basic tools you need to initiate and manage your meetings. You will learn planning and leading techniques that will give you the confidence to run a meeting that will engage your attendees and leave a positive and lasting impression.

Key Learning Objectives:

  • Understand the basic requirements for any meeting – agenda, invitations, roles, minutes etc.
  • Utilise the tips and techniques provided here to determine an appropriate approach to use for your business meetings in different situations.
  • Understand how technology can help your meetings.
  • List the logistical items that you may need to address for your meeting.
  • Understand the need for following up after a meeting to ensure action.
  • Understand how to continually improve your meetings.

4. Organizational Skills Online Certificate Course: Organizational Skills Online Certificate Course

The Organizational Skills Online Certificate Course gives you access to the skills that will provide substantial benefits to your business and personal life. Organizational skills training will deliver measurable benefits in general productivity and project management.  Taking organizational skills classes can even have a positive effect on memory and retention skills. Our Organizational Skills Online courses will deliver improvements in management skills, time management and communication skills.

Key Learning Objectives:

  • Critically look at existing practices that are not organized
  • Know the critical value of a workable filing system
  • Use strategic planning to effectively prioritize your timetable, work projects and daily tasks
  • Establish effective ways of saving information and storing supplies
  • Organize your personal and workspaces effectively
  • Know how to resist procrastination and focus on meeting deadlines
  • Plan to stay organized in the future

5. Communication Skills Online Certificate Course: Learn the art of communication and how to communicate better in a business or personal setting with our Communication Courses Online

The Communication Courses Online can show you how to make sure you are sending the right message. Each day, we communicate with others through our spoken words, body language, and written communication.

The Communication Courses will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Key Learning Objectives:

  • Identify common communication problems that may be holding you back.
  • Develop skills to ask questions that give you information you need.
  • Learn what your non-verbal messages are telling others.
  • Develop skills to listen actively and empathetically to others.
  • Enhance your ability to handle difficult situations.
  • Deal with situations assertively.

6. Train The Trainer - Improving Training Results Online Certificate Course: Evaluate And Improve Training Results

Think back to the last training program that you conducted or attended. What did you learn from that course? How did you (or your students) apply the new skills back in the workplace? Can you tie those results directly back to the training program?

In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.

Key Learning Objectives:

  • Identify the most effective methods of training evaluation.
  • Describe the steps required in the essential elements of measuring training results.
  • Tie training measurements back to the original training objectives.
  • Explore the most effective methods to report training results, including a return on investment.

7. Train The Trainer - Measuring Results from Training Online Certificate Course:  Master The Learning Cycle & Get More Out Of Training

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits.

Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on. In this course, we will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings.

Key Learning Objectives:

  • Understand Kolb's learning styles and learning cycle
  • Understand Kirkpatrick's level of evaluation
  • Be familiar with many types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments and learning journals
  • Understand when to use each type of evaluation tool
  • Be able to perform a needs assessment
  • Know how to write learning objectives and link them to evaluation
  • Be able to write an evaluation plan to evaluate learning at each stage of the training and far beyond
  • Know how to identify the costs, benefits, and return on investment of training
  • Be familiar with the parts of a business case

8. Motivation Training: Motivating Your Workforce Online Certificate Course: Learn about motivational theories and how to apply them

Employees who feel valued and recognized for the work they do are more motivated, responsible, and productive.

This Motivation Training: Motivating your Workforce Course will help participants create a more dynamic, engaged, and energized workplace as they learn how to motivate employees. Every employee is motivated by different things, and acknowledging what motivates each person individually is important in strengthening their connection to their employer and workplace — a connection that will pay off in numerous positive ways.

Key Learning Objectives:

  • Motivation
  • Common motivational theories
  • How to apply them
  • How to create and maintain a motivational climate 

9. Making Training Stick Online Certificate Course: Develop An Effective Training Style

We have all participated in training courses. Some of these have been helpful and useful in our everyday lives and others have seemed redundant and a waste of time. How often have we cheered or grumbled at being asked to participate in a training day? The good news is that all training can be useful and applicable if the trainer keeps some simple tips in mind when developing and applying training. We all learn differently, but there are some truths about learning that can be applicable to most groups and can be tweaked to fit any training session. This course will help you identify ways to make your training stickier for your students.

In this course, you’ll learn ways to help make your training stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques.

Key Learning Objectives:

  • Familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way.
  • Know how to keep learners focused and motivated to absorb material.
  • Develop an effective training style, using appropriate training aids and techniques.

10. Developing Your Training Program Online Certificate Course: Learn The ICE Method For Identifying Needs

Successful training programs are meaningful, practical, and beneficial to both trainees and the organizations they work for. This course will give you a step-by-step guide for developing a great training program.

You will start this course by considering what training is, when it is necessary, and what other options are out there. Then, you will learn the ICE method for identifying needs, a seven-step model for instructional design, and tips for building an engaging program. Next, you will walk through the steps of program design, including setting learning objectives, identifying evaluation strategies, choosing learning methodologies, finding content, creating energizers, using assessment tools, developing supporting materials, and testing the program. You will also receive tips on creating a proposal for a training program and building rapport with company sponsors.

Key Learning Objectives:

  • Describe the essential elements of a training program.
  • Apply different methodologies to program design.
  • Demonstrate skills in preparation, research, and delivery of strong content.
  • Explain an instructional model.
  • Be prepared to create a training program proposal.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Ultimate Facilitation Skills Online Bundle, 10 Certificate Courses include the following courses, below is a summary of each course: 

Course 1 - Facilitation Skills Online Certificate Course

Module One: Defining Your Role

  • Facilitation, Training, and Chairing
  • Making Connections

Module Two: How Facilitators Work

  • Key Skills
  • Facilitation Skill Levels
  • Facilitation at a Glance

Module Three: Establishing Ground Rules

Module Four: Content and Process

Module Five: Types of Thinking

  • Divergent Thinking and Convergent Thinking
  • Grey Matters

Module Six: Handling Controversial Issues

Module Seven: Communication Skills

  • Getting Started
  • Active Listening
  • Asking Questions
  • Non-Verbal Messages

Module Eight: Listening For Common Ground 

Module Nine: Common Facilitation Techniques

  • Top Techniques
  • Making Connections

Module Ten: Providing Effective Feedback

  • Giving Feedback
  • The Feedback Process
  • One Step Furthe

Module Eleven: Managing Divergent Perspectives

Module Twelve: The Language of Facilitation

  • Applying the Language
  • Case Study

Module Thirteen: Building Agendas

Module Fourteen: Dealing with Difficult Dynamics

  • Mix and Match
  • 12 Easy Ways to Intervene

Module Fifteen: Building Sustainable Agreements

Module Sixteen: Stages of Team Development

  • The Five Stages
  • Making Connections

Module Seventeen: Analysis Tools

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 2 - Delegation: The Art Of Delegating Effectively Online Certificate Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment Background

 Session 2: Why Delegate?

  • Advantages and Disadvantages of Delegating
  • More on Delegation
  • Delegation Do's and Don'ts
  • Self-Assessment

 Session 3: What is Delegation?

  • Delegation Definitions
  • Four Basic Steps to Delegation
  • Levels of Delegation
  • Breaking Down the Model
  • Guidelines for Success
  • What to Delegate
  • Lateral Delegation

 Session 4: Pre-Assignment Review

  • Pre-Assignment Review

 Session 5: Picking the Right Person

  • Demonstrated Skill
  • Employee Motivation
  • Matching Skills and People

 Session 6: The Delegation Meeting

  • Delegation Assignment Steps

 Session 7: Putting it into Practice

  • Case Study
  • Activity
  • Steps for a Delegation Meeting

 Session 8: Giving Instructions

  • Three Types of Instructions
  • Requests
  • Suggestions
  • Preparing Instructions

 Session 9: Monitoring Delegation

  • Why Should You Monitor Delegation?
  • How Do You Monitor?

 Session 10: Practicing Delegation

  • Decision One
  • Your Employees
  • How Do You Monitor?
  • Decision Two
  • Decision Three
  • Decision Four
  • Decision Five

 Session 11: Giving Feedback

  • The Ingredients of Good Feedback
  • Characteristics of Effective Feedback
  • Case Studies

 Session 12: Becoming a Good Delegator

  • Characteristics of Effective Delegators

 Session 13: A Personal Action Plan

  • Starting Point
  • Short-Term Goals and Rewards
  • Long-Term Goals

Course 3 - Managing Effective Meetings Online Certificate Course

Getting Started

  • What this course will cover
  • Course Objectives

Section One – Meeting Basics

  • What do I need for my meeting?

Section Two – The Agenda

  • Agenda Structure
  • Things to consider
  • Preparation and time
  • Choosing an Agenda Format

Section Three: Preparation, Pre-Reading

  • What preparation might participants need?
  • How can the organizer facilitate the participants’ preparation?

Section Four: Using Technology

  • What Technology do I need?
  • Managing the technology

Section Five: Logistics

  • Logistical Needs?

Section Six: Regular Meetings

  • Formal meeting needs
  • Regular informal meetings

Section Seven: Larger Meetings/Events

  • Additional requirements for larger meetings?

Section Eight: Conducting an effective meeting

  • Running the Meeting

Section Nine: Role Play

  • Role Play

Section Ten: Minutes and follow ups

  • Format and taking of Minutes

Section Eleven: Improving your meetings

  • What can be improved?

Section Twelve: Additional Considerations

  • Do you need to have a meeting?
  • Pre-warning
  • Games
  • Incentives/prizes

Course 4 - Organizational Skills Online Certificate Course

Module One - Getting Started

Module Two - Remove the Clutter

  • Just do it
  • You dont have to keep everything
  • Three boxes: Keep, donate and trash
  • A place for everything and everything in it's place

Module Three - Prioritize

  • Write it down
  • Urgent / Important Matrix
  • Divide tasks
  • 80/20 rule

Module Four - Scheduling Your Time

  • Have a master calendar
  • Setting deadlines
  • Remove or limit the time wasters
  • Coping with things outside of your control

Module Five - To Do Lists

  • Use a day planner
  • Finish what you start
  • Focus on the important
  • Do quick tasks immediately

Module Six - Paper and Paperless Storage

  • Find a system that works for you
  • Make it consistent
  • Make it time sensitive
  • Setting up archives

Module Seven - Organization in Your Work Area

  • Keeping items within arm's reach
  • Only have current projects on your desk
  • Arranging your drawers
  • Organize to match your workflow

Module Eight - Tools to Fight Procrastination

  • Eat that Frog!
  • Remove distractions
  • Give yourself a reward
  • Break up large tasks

Module Nine - Organizing Your Inbox

  • Setting delivery rules
  • Folder and message hierachy
  • Deal with email right away
  • Flag and highlight important items

Module Ten - Avoid the Causes of Disorganisation

  • Keeping everything
  • Not being consistent
  • Not following a schedule
  • Bad habits

Module Eleven - Discipline is the Key to Stay Organised

  • Stay within your systems
  • Learn to say No
  • Have organisiation be part of your life
  • Plan for tomorrow, today

Module Twelve - Wrapping Up

Course 5 - Communication Skills Online Certificate Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session 2: Creating Positive Relationships

  • Ten Quick Wins
  • Making Connections
  • The Power of Words

Session 3: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Competence Questionnaire
  • Developing Confidence

Session 4: Communication Basics

  • Defining a Skilled Communicator
  • Making Connections

Session 5: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session 6: Asking Questions

  • Asking Good Questions
  • Types of Open-Ended Questions
  • Introduction to Probing
  • Probing Methods
  • Pushing My Buttons

Session 7: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • What Is Said and What Is Heard
  • Communication Situations

Session 8: Body Language

  • What Do Our Bodies Say?
  • Tips and Tricks
  • Managing Your Messages
  • The Signals People Send
  • Gestures
  • Interpreting Gestures

Session 9: Communication Styles

  • Understanding Dichotomies
  • Making Connections
  • Advantages and Disadvantages
  • Dichotomies in Action
  • Step Two
  • Step Three

Session 10: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session 11: Frame of Reference

  • Your Frame of Reference
  • Suspending Belief
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message
  • Be Direct
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • Thirty Ways to Persuade
  • Case Study: A Negative Image
  • I Messages
  • The Assertive Formula
  • Expressing Your No
  • The Persistent Response
  • Guidelines for Saying No

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 6 - Train The Trainer - Improving Training Results Online Certificate Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part One
  • Pre-Assignment, Part Two

 Session 2: Setting the Framework

  • Identifying What You Will Measure
  • Step One: Isolating
  • Step Two: Consulting
  • Step Three: Evaluating
  • Take Note
  • Determining How You Are Going to Measure It
  • Designing an Evaluation Strategy to Fit Your Training Needs, Part One
  • Designing an Evaluation Strategy to Fit Your Training Needs, Part Two
  • Making Connections, Part One
  • Making Connections, Part Two

 Session 3: Pre-Assignment Review

  • Making Connections

 Session 4: Kirkpatricks Evaluation Model

  • Methods of Evaluation
  • The Four Levels
  • Exploring the Levels
  • Using Rubrics to Evaluate Results
  • Other Methods of Evaluation
  • Points to Remember
  • Creative Evaluation Strategies
  • Evaluation Tips
  • Evaluating the Evaluation
  • Sample Feedback Form
  • Getting Results by Testing the Program
  • Making Connections

 Session 5: The Return on Investment

  • Clarifying Expectations
  • Case Study
  • Indicators of Value
  • What Training Does
  • Getting the Evaluation Right
  • Making Connections
  • Cost-Benefit Analysis, Part One
  • Cost-Benefit Analysis, Part Two
  • The Elements of the CBA
  • Making Connections
  • Cost-Benefit Analysis Worksheet, Part One
  • Cost-Benefit Analysis Worksheet, Part Two
  • Cost-Benefit Analysis Worksheet, Part Three
  • Cost-Benefit Analysis Worksheet, Part Four
  • Calculating the Return on Investment

 Session 6: Presenting Training Results

  • Getting Ready
  • Preparing for the Meeting
  • Getting It Right
  • Ground Control
  • Practice Never Hurts
  • Making Connections
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 7 - Train The Trainer - Measuring Results from Training Online Certificate Course

Module One - Getting Started

Module Two: Kolb's Learning Styles

  • Lesson One: The Four-stage process
  • Lesson Two: Accommodators
  • Lesson Three: Divergers
  • Lesson Four: Convergers
  • Lesson Five: Assimilators

Module Three: Kirkpatrick's Level of Evaluation

  • Lesson One: Overview
  • Lesson Two: Level One: Reactions
  • Lesson Three: Level Two: Learning
  • Lesson Four: Level Three: Behavior
  • Lesson Five: Level Four: Results

Module Four: Types of Measurement Tools

  • Lesson One: Goal setting
  • Lesson Two: Self-evaluations
  • Lesson Three: Peer evaluations
  • Lesson Four: Supervisor evaluations
  • Lesson Five: High-Level evaluations

Module Five: Focusing the Training

  • Lesson One: Performing a Needs Assessment
  • Lesson Two: Creating Learning Objectives
  • Lesson Three: Drilling Down Into Content

Module Six: Creating an Evaluation Plan

  • Lesson One: What Will We Evaluate?
  • Lesson Two: When Will the Evaluation be Completed?
  • Lesson Three: How will we evaluate it?
  • Lesson Four: Who will perform the evaluation?

Module Seven: Assessing Learning before Training

  • Lesson One: Workplace Observation
  • Lesson Two: Objectives Assessment

Module Eight - Assessing Learning during Training

  • Reviewing learning objectives
  • Performing hip-pocket assessments
  • Quizzes and tests
  • Skill assessments

Module Nine - Assessing Learning after Training

  • Evaluation timelines
  • Learning journal
  • Goal setting
  • Additional methods of evaluation

Module Ten - The Long Term View

  • Creating a long term evaluation plan
  • Methods of evaluation
  • Documenting lessons learned

Module Eleven - Calculating the Return on Investment (ROI)

  • A basic ROI formula
  • Identifying and measuring tangible benefits
  • Identifying and measuring intangible benefits
  • Calculating total costs
  • Making a business case

Module Twelve - Wrapping Up

Course 8 - Motivation Training: Motivating Your Workforce Online Certificate Course

Session One: Course Overview

Session Two: What is Motivation?

Session Three: Supervising and Motivation

  • Why is Motivation Important?
  • Identifying Motivators

Session Four: Motivational Theories

  • A Look at Theory
  • Pre-Assignment Review

Session Five: Setting Goals

  • Setting Goals with SPIRIT
  • Goal Setting and Goal Getting!

Session Six: The Role of Values

  • Work Values
  • What Do We Value In Work?
  • Bringing It All Together

Session Seven: Creating a Motivational Climate

  • Behavioral (Reinforcement) Theory
  • Expectancy Theory
  • McClelland’s Needs Theory

Session Eight: Applying Your Skills

  • Situational Analysis
  • Case Studies

Session Nine: Designing Motivating Jobs

  • Designing My Job
  • Techniques for Job Design or Redesign
  • A Motivational Checklist
  • Recommended Reading List

Course 9 - Making Training Stick Online Certificate Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Five Strategies for Stickiness!

  •     Background Information
  •     The Five Strategies

Session 3: Designing a Program That Will Stick

  •     Building Support for your Program
  •     Think Ahead
  •     Reflect
  •     Writing Learning Objectives
  •     Why Display or Share Objectives?
  •     How Do You Write Objectives?
  •     Focusing on Results
  •     What is Measurable?

Session 4: Teaching Tips and Tricks

  •     The Four Steps in Experiential Learning
  •     Making Connections
  •     The Principles of Adult Learning
  •     Tying Learning to Work
  •     Adults vs. Children

Session 5: What Method is the Stickiest?

  •     Developing Training That is Sticky

Session 6: Following Up

  •     Seven Points for any Follow-Up Program
  •     Additional Points
  •     The Buddy System and Delegating Follow-Up
  •     Follow-up or Folly?

Session 7: Strategies for Taking Training Further

  •     Mentorship Programs
  •     Trainee Trains Others

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 10 - Developing Your Training Program Online Certificate Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Pre-Assignment Questions

Session 2: Program Design

  •     Getting Started
  •     Fitting Into the Plan and Future Growth
  •     The Program’s Role
  •     Support From Within
  •     When is Training Necessary?
  •     Alternatives to Training
  •     Essential Elements
  •     Communicating Training

Session 3: Identifying Needs

  •     The ICE Method
  •     When is Training Not Appropriate?
  •     Isolating
  •     Consulting
  •     Evaluating
  •     Building Your Training Needs Analysis Case Study
  •     Making Connections

Session 4: The Training Model

  •     Basic Principles: Moderation
  •     Balance
  •     Involvement
  •     Continue Learning!
  •     Building an Engaging Program
  •     Instructional Systems Design Model

Session 5: The Program’s Basic Outline

  •     Learning Objectives: Determining Objectives
  •     Determining Objectives
  •     Considerations When Writing Objectives
  •     Prerequisites
  •     Types of Objectives
  •     Setting the Scope
  •     Verbs for Writing Clear, Concise Training Objectives
  •     Objectives Exercise

Session 6: Evaluation Strategies

  •     Methods of Evaluation
  •     What Information Do You Want?
  •     Testing Attitudes
  •     Four Levels
  •     Evaluation Methods
  •     Points to Remember
  •     Creative Evaluation Strategies
  •     Evaluation Tips
  •     Evaluating the Evaluation
  •     Sample Feedback Form
  •     Evaluations Exercise

Session 7: Defining Your Approach

  •     Methodology: Approaches to Learning
  •     Key Methodologies
  •     Other Ingredients
  •     Other Considerations
  •     Five Tips for Top Notch Results
  •     Approaches to Learning: A Lesson in Itself
  •     Project Choices
  •     Background Information
  •     My Methods

Session 8: Researching and Developing Content

  •     Researching Content
  •     Content Considerations

Session 9: Pre-Assignments in Training

  •     Making Connections

Session 10: Choosing Openings and Energizers

  •     Getting Started
  •     The Value of Games
  •     Types of Games
  •     Tips for Success

Session 11: Training Instruments, Assessments, and Tools

  •     Making Connections

Session 12: Creating Supporting Materials

  •     Student Guides
  •     Handouts
  •     Electronic Slides

Session 13: Testing the Program

  •     Testing the Program

Session 14: Creating Proposals

  •     Organizing Your Proposal: Introduction
  •     Fundamentals for Writing Internal Proposals
  •     Training Proposal Checklist
  •     Proposal for a Training Program
  •     Framework

Session 15: Building Rapport

  •     Building Rapport

Session 16: Pulling it all Together

  •     Action Plan

A Personal Action Plan    

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
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Course Summary

Course ID: CFS03FS10CB
Delivery Mode: Online
Access: Lifetime
Tutor Support: Yes
Time: Study at your own pace
Duration: 60-80 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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