Ultimate Appreciative Inquiry Online Bundle, 10 Certificate Courses
The Complete Appreciative Inquiry Course Bundle
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NZ$399
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Learn Everything You Need to Know About Appreciative Inquiry - 10 Courses in this Bundle
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Appreciative Inquiry Online Certificate Course
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Becoming a Better Learner Online Certificate Course
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Critical Thinking Online Certificate Course
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Communication Skills Online Certificate Course
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Communication Strategies Online Certificate Course
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Continuous Improvement with Lean Online Certificate Course
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Process Improvement with Gap Analysis Online Certificate Course
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Developing a Training Needs Analysis Online Certificate Course
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Improving Mindfulness Online Certificate Course
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Giving Effective Feedback Online Certificate Course
1. Appreciative Inquiry Online Certificate Course: Learn Human Resource Using The 4-D Model
This comprehensive, customizable course on human resource focuses on appreciative inquiry using the 4-D model. We’ve created a tangible approach so that students will come away from the course ready to apply what they have learned back in the workplace.
2. Becoming a Better Learner Online Certificate Course: Learn how to become a better learner today!
There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest of your career. That is no longer the case, as today's skills can become outdated very quickly. The rapid evolution of workplace technologies and best practices means you need to keep your skills current. You must truly be a life-long learner and can no longer rely on what you already know.
The definition of learning is the process of acquiring new or modifying existing knowledge, behaviours, skills, values, or preferences. It is a means of honing our skills, enriching our minds, and changing the way we see things in the world.
This course will help you to become a better learner, and as a result, make you a more valuable employee and well-rounded individual.
Key Learning Objectives:
- What it means to learn and become a life-long learner
- What a mindset for learning looks like and how to adopt one
- How to set realistic goals; what your network is and why expanding it is important
- How to ask questions and why that is important
- How to become accountable for your goals and take responsibility
- How to accelerate your learning
3. Critical Thinking Online Certificate Course: Study Online Course on Critical Thinking; Analyze and Evaluate Information to Boost Your Performance
The Critical Thinking Online Certificate course equips people with the necessary skills to enable them to effectively analyze and assess information. It gives people the confidence with their decision making abilities and avoid costly judgement errors.
Our Critical Thinking Online courses are designed to help people become more rational and disciplined in their thinking. It reduces bias leading to greater understanding of any situation.
Key Learning Objectives:
- Know and apply the key components of the critical thinking process
- Utilize non-linear thinking skills
- Apply logical thinking to a problem
- Understand what being a critical thinker means
- Use critical thinking skills to evaluate information
- Identify critical thinking benefits
- Change or alter perspective when necessary
- Understand and apply problem-solving abilities
4. Communication Skills Online Certificate Course: Learn the art of communication and how to communicate better in a business or personal setting with our Communication Courses Online
The Communication Courses Online can show you how to make sure you are sending the right message. Each day, we communicate with others through our spoken words, body language, and written communication.
The Communication Courses will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
Key Learning Objectives:
- Identify common communication problems that may be holding you back.
- Develop skills to ask questions that give you information you need.
- Learn what your non-verbal messages are telling others.
- Develop skills to listen actively and empathetically to others.
- Enhance your ability to handle difficult situations.
- Deal with situations assertively.
5. Communication Strategies Online Certificate Course: Learn all about the various aspects of communication
Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.
This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
Key Learning Objectives:
- Identify common communication problems that may be holding you back
- Develop skills to ask questions that give you information you need
- Learn what your non-verbal messages are telling others
- Develop skills to listen actively and empathetically to others
- Enhance your ability to handle difficult situations
- Deal with situations assertively
6. Continuous Improvement with Lean Online Certificate Course: Study Continuous Improvement with Lean Online Course; Learn the Basics of Continuous Improvement Strategies
This Continuous Improvement with Lean Online Course is an ideal choice if you’re ready to take your Lean knowledge to the next step. In it, we will explore what continuous improvement is all about and how Lean methodology can help get you there.
In this Continuous Improvement with Lean course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify – Plan – Execute – Review cycle, and wraps up with an in-depth case study to help you practice what you have learned
Key Learning Objectives:
- Describe what continuous improvement with Lean is all about.
- Explain the concepts of the continuous improvement cycle: Identify, Plan, Execute, and Review.
- Apply Lean continuous improvement concepts to a case study.
- Present ideas for continuous improvement.
7. Process Improvement with Gap Analysis Online Certificate Course: Improve Organizational Processes Through Gap Analysis
Gap analysis is a useful tool to improve processes in an organization or business. It will help you reveal and bridge process gaps. Gap analysis can be used in various facets of a business and in many ways to get to the desired end result.
You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation.
Key Learning Objectives:
- Define the term “gap analysis.”
- Identify different types of gap analyses.
- Perform all stages of the gap analysis process.
- Create a gap analysis report.
8. Developing a Training Needs Analysis Online Certificate Course: Elements Of A Training Needs Analysis
Consider training programs that you have taken in the past. Did the skills that you learned benefit your organization? Did they help you do a better job? Did you even take anything beneficial away from the training at all? A training needs analysis can help your participants answer “yes” to all of these questions, and make sure that their time (and their organization’s money) is well spent.
This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.
Key Learning Objectives:
- Understand the value of creating a training needs analysis.
- Apply the ICE method to assess the situation and build your training needs analysis.
- Create a simple yet thorough training needs analysis for your organization or client.
9. Improving Mindfulness Online Certificate Course: Improve Your Mindfulness to Enhance Your Personal and Professional Success
Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.
With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.
Key Learning Objectives:
- Define mindfulness
- Develop techniques to make oneself more attuned to the present moment
- Understand the value and utility of one’s emotions
- Learn how to identify and counter distorted thinking
- Learn how to cultivate genuine positive emotions
- Become more fully present in social interactions
10. Giving Effective Feedback Online Certificate Course: Learn How To Provide And Receive Feedback Effectively
It can be really tough to say what needs to be said. How do you tell your best friend that they have broccoli in their teeth? How do you tell your boss that he always mispronounces a particular client’s name? The answer is in a few simple tools and techniques.
Feedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due.
In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.
Key Learning Objectives:
- Explain why feedback is essential.
- Apply a framework for providing formal or informal feedback.
- Use descriptive language in delivering feedback.
- Describe six characteristics of effective feedback.
- Provide feedback in real situations.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.
Receive Lifetime Access to Course Materials, so you can review it at any time.
The Ultimate Appreciative Inquiry Online Bundle, 10 Certificate Courses include the following courses, below is a summary of each course:
Course 1 - Appreciative Inquiry Online Certificate Course
Session One: Course Overview
Session Two: Defining Appreciative Inquiry
- What Is Appreciative Inquiry?
- Pre-Assignment Review
- How is AI Different?
- Getting Started
Session Three: Success Principles
- Five Key Principles
- Teaching Positivity
- Measuring Tangible Success
- Setting the Interview Groundwork
- Practical Power
Session Four: The 4-D Model
- Introduction to the Model
- The 4-D Model
- Discovery of “What Is”
- Putting It Into Practice
- Dream “What Could Be”
- Designing “The Ideal”
- Destiny
Session Five: Test Driving
- Getting the Hang of It
- Creating the Guide
- The Summary
- From Design to Destiny
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Course 2 - Becoming a Better Learner Online Certificate Course
Session One: Course Overview
- Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Adopting the Best Mindset for Learning
- What Does it Mean to Learn?
- Adopting the Right Mindset
- Mindset in Practice
- Mindset Reflections
- Practicing Mindset and Learning?
Session Three: Taking Better Notes
- Become a Better Learner Using Notes
- Five Methods of Note Taking
- How Do You Take Notes?
Session Four: Setting and Managing Goals
- How Do Goals Play into Learning?
- Setting Goals Activity
Session Five: Expanding Your Network
- Learning About Your Network
- Asking Questions
Session Six: The Whole Picture
- Becoming Accountable
- Embracing Responsibility
- Embracing Technology
Session Seven: Mind and Body
- Mind and Body Working Together
Session Eight: How You Can Accelerate Your Learning
- Tips to Accelerate Your Learning
- Personal Action Plan
- Course Summary
- Recommended Reading List
Course 3 - Critical Thinking Online Certificate Course
Module One - Getting Started
Module Two - Components of Critical Thinking
- Applying reason
- Open Mindedness
- Analysis
- Logic
Module Three - Non-Linear Thinking
- Step out of your comfort zone
- Don't jump to conclusions
- Expect and initiate change
- Being ready to adapt
Module Four - Logical Thinking
- Ask the right questions
- Organise the data
- Evaluate the information
- Draw conclusions
Module Five - Critical Thinker (Part 1)
- Active listening
- Be curious
- Be disciplined
- Be humble
Module Six - Critical Thinking (Part 2)
- Seeing the big picture
- Objectivity
- Using your emotions
- Being self-aware
Module Seven - Evaluate the Information
- Making assumptions
- Watch out for the bias
- Ask clarifying questions
- SWOT analysis
Module Eight - Benefits of Critical Thinking
- Being more persuasive
- Better communication
- Better problem solving
- Increased emotional intelligence
Module Nine - Changing your Perspective
- Limitations of your point of view
- Considering others viewpoint
- Influences on bias
- When new information arrives
Module Ten - Problem Solving
- Identify inconsistencies
- Trust your instincts
- Asking why?
- Evaluate the solution(s)
Module Eleven - Putting it all Together
- Retaining your new skills
- Reflect and learn from mistakes
- Always ask questions
- Practicing critical thinking
Module Twelve - Wrapping Up
Course 4 - Communication Skills Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session 2: Creating Positive Relationships
- Ten Quick Wins
- Making Connections
- The Power of Words
Session 3: Growing Our Self-Awareness
- Do You Question Your Competence?
- Competence Questionnaire
- Developing Confidence
Session 4: Communication Basics
- Defining a Skilled Communicator
- Making Connections
Session 5: Communication Barriers
- Case Study: New Neighbors
- Common Barriers
- Applying the Answers
- Being Mindful
Session 6: Asking Questions
- Asking Good Questions
- Types of Open-Ended Questions
- Introduction to Probing
- Probing Methods
- Pushing My Buttons
Session 7: Listening Skills
- Can You Hear Me?
- How Do You Rate Your Listening Ability?
- Active Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- What Is Said and What Is Heard
- Communication Situations
Session 8: Body Language
- What Do Our Bodies Say?
- Tips and Tricks
- Managing Your Messages
- The Signals People Send
- Gestures
- Interpreting Gestures
Session 9: Communication Styles
- Understanding Dichotomies
- Making Connections
- Advantages and Disadvantages
- Dichotomies in Action
- Step Two
- Step Three
Session 10: Creating a Positive Self-Image
- Seven Things People Determine from Your Appearance
- Pre-Assignment Review
- Self-Evaluation
Session 11: Frame of Reference
- Your Frame of Reference
- Suspending Belief
- Techniques for the Workplace
- Prepare, Prepare, Prepare
- Testing Our Theories
- Delivering Your Message
- Be Direct
- Assertiveness
- Self-Attitude
- Words to Watch Out For
- Your Inner Self Talk
- Persuasion
- Thirty Ways to Persuade
- Case Study: A Negative Image
- I Messages
- The Assertive Formula
- Expressing Your No
- The Persistent Response
- Guidelines for Saying No
Session 12: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 5 - Communication Strategies Online Certificate Course
Session One: Course Overview
Session Two: Creating Positive Relationships
Session Three: Growing Our Self-Awareness
- Do You Question Your Competence?
- Developing Confidence
Session Four: Communication Basics
Session Five: Communication Barriers
- Case Study: New Neighbors
- Common Barriers
- Applying the Answers
- Being Mindful
Session Six: Asking Questions
- Asking Good Questions
- Probing
- Pushing My Buttons
Session Seven: Listening Skills
- Can You Hear Me?
- How Do You Rate Your Listening Ability?
- Active Listening Skills
- What is Said and What is Heard
- Communication Situations
Session Eight: Body Language
- What Do Our Bodies Say?
- Gestures
Session Nine: Communication Styles
- Dichotomies in Theory
- Dichotomies in Action
Session Ten: Creating a Positive Self-Image
- Seven Things People Determine from Your Appearance
- Pre-Assignment Review
- Self-Evaluation
Session Eleven: Frame of Reference
Session Twelve: Techniques for the Workplace
- Prepare, Prepare, Prepare
- Testing Our Theories
- Delivering Your Message
Session Thirteen: Assertiveness
- Self-Attitude
- Case Study: A Negative Image
- The Assertive Formula
- Expressing Your No
Course 6 - Continuous Improvement with Lean Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Continuous Improvement
- Definitions
- Continuous Improvement
- Pre-Assignment Review
- How Can Lean Help?
- Fully Adopted
- Four-Stage Cycle
- Making Connections
Session 3: Stage One – Identify Areas For Improvement
- Making It Valuable
- Test the Theory
Session 4: Stage Two – Create a Plan for Improvement
- Building the Plan
- Breaking Down the Steps
- Next Steps
- Where Are You At?
Session 5: Stage Three – Implement the Changes
- Taking the Lead
- Staying Focused
- Value Stream
Session 6: Stage Four – Review the Impact
- Remember to be Green with Lean
- Making Connections
- The Review Stage
- Checklist for Success
- The Three-Foot Circle
- Review in Progress
- Making Connections
Session 7: Test Driving
- Background Information
- Case Study, Part One
- Case Study, Part Two
- Identify Opportunities for Improvement
- Define the Process to Improve
- Toolkit: Flow Charts, Part One
- Toolkit: Flow Charts, Part Two
- Toolkit: Flow Charts, Part Three
- Toolkit: Ishikawa Diagrams
- Toolkit: SIPOC Diagrams, Part One
- Toolkit: SIPOC Diagrams, Part Two
- Toolkit: Value Stream Map, Part One
- Toolkit: Value Stream Map, Part Two
- Work on Your Plan
- Polish Your Plan
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 7 - Process Improvement with Gap Analysis Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Gap Analysis?
- Defining Gap Analysis
- Where Gaps Occur
- The Business Case for Gap Analysis
- Types of Gap Analyses
- Making Connections
Session 3: The Gap Analysis Process
- Process Overview
- Recording the Data
- Step One: Identify the Future State, Part One
- Step One: Identify the Future State, Part Two
- Step Two: Identify the Current State, Part One
- Step Two: Identify the Current State, Part Two
- Step Three: Measure the Gap, Part One
- Step Three: Measure the Gap, Part Two
- Step Four: Create an Action Plan
- Step Five: Implement and Follow Up
- Making Connections
- Task
Session 4: Supporting Tools
- The McKinsey 7S Model
- The 7S Framework
- About the Elements
- SWOT Analysis
- Sample SWOT
- The Five Whys Technique
- Example
- The Fishbone Diagram
- About the Diagram
- Making Connections, Part One
- Making Connections, Part Two
- Task One
- Task Two
- Task Three
Session 5: Creating a Gap Analysis Report
- Essential Elements of a Gap Analysis Report
- Extra Elements
Session Six: Test Driving
- Pre-Assignment Review
- Toolbox
- SWOT Analysis
- Five Whys
Session 7: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 8 - Developing a Training Needs Analysis Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: A Closer Look at the Training Needs Analysis
- What Is It?
- Fitting Into the Plan and Future Growth
- The Program’s Role
- Support From Within
- Developing the Business Case
- The Essential Elements, Part One
- The Essential Elements, Part Two
- Process Overview – The ICE Method
- When is Training Not Appropriate?
- Three Steps
- Step One: Isolating
- Step Two: Consulting
- Step Three: Evaluating
- Summary
Session 3: Collecting Data
- Step One: Identify the Future State
- The First Step
- Case Studies
- Defining the Future State
- Sample Project: Improve Response Times to Customer Inquiries
- Step Two: Identify the Current State
- Sample Project: Improve Response Times to Customer Inquiries
- Step Three: Measure the Gap
- Step Four: Create an Action Plan
- Step Five: Implement and Follow Up
- Making Connections, Part One
- Making Connections, Part Two
- Task
- Pre-Assignment Review
Session 4: Diving Deeper Into the Data
- So Many Questions
- Data Collection Design
- Gathering Information
- Training Needs Analysis Questions
- Designing Valid Questions
- Adding Value to the Process
- The McKinsey 7S Model
- The 7S Framework
- About the Elements
- SWOT Analysis
- Sample SWOT
- Five Whys
- Making Connections, Part One
- Making Connections, Part Two
- Task One
- Task Two
- Task Three
Session 5: Creating the Report
- Essential Elements
Session 6: Taking Action
- Making Connections, Part One
- Making Connections, Part Two
- Making Connections, Part Three
- Making Connections, Part Four
- Designing Evaluations
- Evaluation Levels
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 9 - Improving Mindfulness Online Certificate Course
Module One: Getting Started
By the end of this course, you should be able to:
- Define mindfulness
- Develop techniques to make oneself more attuned to the present moment
- Understand the value and utility of one’s emotions
- Learn how to identify and counter distorted thinking
- Learn how to cultivate genuine positive emotions
- Become more fully present in social interactions
Module Two: What Is Mindfulness?
- Buddhist Concept
- Bare Attention
- Psychological Concept of Mindfulness
- Memory
Module Three: Practicing Mindfulness
- Attention
- Acceptance
- Mindfulness Meditatio
- Scanning
Module Four: Emotional Intelligence
- The Purpose of Emotions
- High Performance Emotions
- Swing Emotions
- Blue Emotions
Module Five: Cognitive Distortion (Phase One)
- Dichotomous Reasoning
- Magnification and Minimization
- Filtering
- Jumping to Conclusions
Module Six: Cognitive Distortion (Phase Two)
- Destructive Labeling
- Personalizing
- Blaming
- The Tyranny of the Should
Module Seven: Mindfulness Based Cognitive Therapy
- Mental Modes
- Doing Mode
- Being Mode
- Metacognitive Awareness
Module Eight: Mindfulness and Gratitude
- What is Gratitude?
- Gratitude Journal
- An Exercise in Mindfulness and Gratitude
- Forming a Habit
Module Nine: Cultivating the High Performance Emotions
- The Emotion-Cognition-Behavior Triangle
- Cultivating Enthusiasm
- Cultivating Confidence
- Cultivating Tenacity
Module Ten: Mindfulness in Customer Service
- Individually Focused
- Active Listening
- Building a Rapport
- Timing
Module Eleven: Mindfulness and Leadership
- Mental Resilience
- Focus
- Compassion
- Creativity
Module Twelve: Wrapping Up
- Words from the Wise
Course 10 - Giving Effective Feedback Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Definitions
- Food for Thought
- When Feedback is Needed
- Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
- Scenario Six
- Scenario Seven
Session 3: Speaking Clearly
- Being Descriptive
Session 4: Communication Strategies
- Introduction
- Questioning Skills
- Good Questions: Open-Ended Questions
- Good Questions: Hypothetical Open Questions
- Good Questions: Appropriate Closed Questions
- Good Questions: Third-Person Questions
- Poor Questions: Loaded Questions
- Poor Questions: Leading Questions
- Probing
- Probing Techniques
- Non-Verbal Messages
- Sending the Right Message
- Managing Your Messages
- Voice
- Qualities of a Good Voice
- Interpretation Exercise
Session 5: Characteristics of Effective Feedback
- Introduction
- Informal Feedback Framework
- State Your Case
- Pre-Assignment Review
Session 6: Receiving Feedback Graciously
- Receiving Feedback Graciously
Session 7: Testing the Waters
- Scenario One
- Scenario Two
- Scenario Three
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
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SUCCESS PRO - For Business |
Course Summary
Course ID: | CFS03AI10CB |
---|---|
Delivery Mode: |
Online |
Access: | Lifetime |
Tutor Support: | Yes |
Time: | Study at your own pace |
Duration: | 60-80 Hours for total bundle |
Assessments: | Yes |
Qualification: | Certificate |
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