About This Course
What you will learn - Learn How To Take Minutes Correctly And Efficiently
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Get BIG Savings with our The Minute Taker's Online Bundle, 5 Certificate Courses
- The Minute Taker's
- Active Listening
- Advanced Writing Skills
- Time Management
- Getting Stuff Done
1. The Minute Taker's: Learn How To Take Minutes Correctly And Efficiently
One of the most important ingredients for a successful meeting is accurate minutes. This will show you how to take minutes correctly and efficiently.
You’ll begin this course by learning what a minute-taker does and what skills they should have. Then, you’ll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book.
At the end of this course, you will be able to:
- Recognize the importance of minute-taking.
- Develop key minute-taking skills, including listening skills, critical thinking, and organization.
- Be able to resolve many of the complaints that affect minute-takers.
- Be able to write minutes that are suitable for formal meetings, semiformal meetings, and action minutes.
- Be an efficient minute-taker in any type of meeting.
- Be able to prepare and maintain a minute book.
2. Active Listening: Learn the Basics of Active Listening
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. This course focuses on active listening, which encompasses the best of communication.
In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks.
After you complete this Active Listening course, you will be able to:
- Define active listening and its key components.
- Identify ways to become a better listener.
- Use body language to reflect a positive listening attitude.
- Understand the difference between sympathy and empathy, and when each is appropriate.
- Create a listening mindset using framing, positive intent, and focus.
- Be genuine in your communications.
- Understand the communication process.
- Ask questions, probe for information, and use paraphrasing techniques.
- Build relationships to create an authentic communication experience.
- Identify common listening problems and solutions.
3. Advanced Writing Skills: Enhance Your Business Writing Skills
This course is designed for good writers who are ready to learn the nuances of letters, business cases, proposals, and reports. Therefore, we recommend that you complete “Business Writing That Works” before beginning this course.
In this course, you will learn how to write specific kinds of documents, including letters, business cases, reports, and proposals. You will also review some fundamental writing rules, such as the four C’s of writing and paragraph construction.
At the end of this course, you will be able to:
- Make your writing clear, complete, concise, and correct.
- Improve sentence construction and paragraph development.
- Deal with specific business requests.
- Create effective business cases, proposals, and reports.
- Thoroughly document sources that you use in your writing.
4. Get Organized for Peak Performance Time Management: Make The Most Out Of Your Time
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This course will give you some ways to get organized and make the most of your time.
In this course, you will learn how to organize your workflow and office space, use your planner effectively, and delegate some of your work to other people.
At the end of this Time Management: Get Organized for Peak Performance course, you will be able to:
- Better organize yourself and your workspace for peak efficiency.
- Understand the importance of, and the most useful techniques for, setting and achieving goals.
- Identify the right things to be doing and develop plans for doing them.
- Learn what to delegate and how to delegate well.
- Take control of things that can derail your workplace productivity.
5. Getting Stuff Done - Personal Development Boot Camp: Explore What Personal Efficiency Is All About
Like any other personal challenge, time management requires a customized system that works for you. This course will give you a number of organizational tools and techniques to consider. At the end of the course, you will have a personal productivity plan that you can apply right away.
To start this course, you’ll explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. Then, you’ll outline your vision statement, dreams, and goals. Next, you’ll learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. You’ll also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. Finally, you’ll learn how to get organized at home.
After you complete this Getting Stuff Done: Personal Development Boot Camp course, you will be able to:
- Identify what personal efficiency is, what skill sets can improve your personal productivity, and what attitudes we should cultivate.
- Explain why multi-tasking is a myth.
- Describe what role long-term goals play in short-term efficiency.
- Share a personal vision and develop dreams and goals from it.
- Apply the 80/20 rule and learn how it should affect planning.
- Identify the characteristics of a good organizational system.
- Develop a plan for an efficient workspace, including a customized information center and a filing system.
- Apply a system that will allow you to process any type of information that crosses your desk, including e-mail, electronic files, paper files, voice mail, text messages, and drop-in visitors..
- Use the Eisenhower principle to prioritize work.
- Say no.
- Use routines to simplify your life.
- Understand why you procrastinate and develop methods for tackling tasks.
- Apply ideas and tools to make your household more productive and efficient.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
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Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Minute Taker's Workshop 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate in The Minute Taker's Workshop Online Course
Course Overview
- Session 1: Learning Objectives
- Pre-Assignment
Session 2: The Role of a Minute-Taker
- What is a Minute-Taker?
- Other Names for the Minute-Taker
- The Purpose of Minutes
- Making Connections
- Common Problems
- Useful Solutions
Session 3: The Skills of a Minute-Taker
- Key Skills
- Listening Skills
- Listening for Answers
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- About Critical Thinking
- Examples of Critical Thinking
- Organization Skills
Session 4: Meeting Agreements
- Meeting Agreements Forms
- The Chair
- The Minute-Taker
- The Meeting Participant
Session 5: Minute Styles
- Choosing a Style
- Informal Minutes
- Action Minutes
- Action Notes Example
- Action Minutes Example
- Formal Minutes
- Formal Minutes Sample
Session 6: What Do I Record?
- Recording Motions and Resolutions
- Sample Motions
- Series of Motions
- Series of Motions
- Resolutions
- Sample Resolution
- What to Record
- Note-Taking Guidelines
Session 7: Techniques for Preparing Minutes
- Top Techniques
- Before the Meeting
- During the Meeting
- After the Meeting
- Writing Minutes
- Style Considerations
- Margins and Spacing
- Preparing Minutes
- Editing Minutes
- Proofreading: Part One
- Proofreading: Part Two
- Pre-Assignment Review
Session 8: Taking Minutes in an Interactive Meeting
- Taking Minutes in Interactive Meetings
- The Role of the Facilitator
- A Recorder's Role
Session 9: The Minute Book
- The Minute Book, Part One
- The Minute Book, Part Two
Session 10: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate in Active Listening Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Active Listening
- What is Active Listening?
- Responding to Feelings
- Reading Cues
- Demonstrating Listening
- Identifying Good Listeners
- Tips for Becoming a Better Listener
- Pre-Assignment Review
Session 3: Body Language Basics
- Silent Messages
- Making Connections
Session 4: Attitude is Everything!
- Understanding Sympathy and Empathy
- Demonstrating Empathy
- Creating the Right Mindset
- Reframing the Situation
- Establishing Positive Intent
- Maintaining Focus
- Being Genuine
- Considering Your Purpose
- Making Connections
- Constructing Your Response
Session 5: Encouraging Conversation
- What Is Said and What Is Heard
- The Ladder of Inference, Part One
- The Ladder of Inference, Part Two
- The Ladder of Inference, Part Three
- The Ladder of Inference, Part Four
- Reflection: Using Your Own Experiences as a Resource
- Asking Questions, Part One
- Asking Questions, Part Two
- Probing Techniques, Part One
- Probing Techniques, Part Two
- Paraphrasing Techniques
- Echoing Techniques
Session 6: Building Relationships
- Building Common Ground
- Finding Common Ground
- Using Humor
- NLP Tips and Tricks
- Associated or Dissociated
- Towards or Away From
- Match/Mismatch
Session 7: Getting Over Listening Roadblocks
- Problems and Solutions
- Making Connections
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate in Advanced Writing Skills Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session 2: The Four Cs of Writing
- Writing Clearly
- Familiar Words
- Precise Words
- Concrete Nouns
- Using Jargon
- Jargon
- Writing Concisely
- Being Concise
- Our Concise Responses
- Complete Writing
- Writing Correctly
- Selecting Your Sources
- Style
- Being Stylish
- Facts
- Being Factual
- Facts About the Internet
- Choosing Your Sources
- Selecting Our Sources - Responses
Session 3: Writing Mechanics
- Emphasis
- Adding Emphasis
- Sentence Unity
- Sentence Structure
- Paragraph Size
- Proper Paragraphs
- Our Arranged Paragraphs
- More on Paragraphs - Unity
- More on Paragraphs - Coherence
- More on Paragraphs - Emphasis
- Rhythm
- Voice
- Are You Being Active or Passive?
- Changing the Emphasis
Session 4: Dealing with Specific Requests
- Types of Letters
- Information Requests
- Letters of Recommendation
- Letters Refusing Requests
- Letters of Persuasion
- Recommendation
- Saying No
- Persuading
- Responding
Session 5: Preparing Business Documents
- Defining Business Cases
- Business Cases
- Setting Up Your Business Case
- Requests for Proposals
- Writing Reports
- Writing Formal Reports
- Documentation
- Direct Quotes
- Citing Sources
- Being Consistent
Session 6: Editing Techniques
- Pre-Assignment Review
Session 7: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - Certificate in getting Organized for Peak Performance Time Management Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: The Power of a Change
- Your Bucket List
- 1 to 10
- 11 to 20
- 21 to 30
- 31 to 40
- 41 to 50
- Pre-Assignment Review
Session 3: Changing Our Perspective
- Making Changes
- Connecting with People
- Paperwork
- Reading
- Exercise
- Summarizing the Priorities
- Case Study, Part One
- Case Study, Part Two
- Questions
Session 4: Setting Goals
- The Dot Exercise
- Setting Goals
- Setting Goals with SPIRIT
- Setting a SPIRIT Goal
Session 5: Planning Tips and Tricks
- Guidelines for Efficient Planning
- Using a Guideline
- Making Plans
- Organizing Your Work Area and Your Paperwork
- Using a Tip
Session 6: Setting Up a Routine
- How Routines Can Help You
- Creating a Routine
- What to Include?
- Creating Your Routine
Session 7: Doing it Right
- Balance
- Balancing Your Week
- Organize Your Time
- Organizing Yourself
- Let Things Go
- Delegate
- Five Levels and Five Steps of Delegation
- Delegating Work
- The Story
- Managing Time
- Questions, Part 1
- Questions, Part 2
- Discussing Sheila
Session 8: Putting an End to Procrastination
- Eating a Frog
- Choose the Ugly One
- Clearing Out the Frogs
Session 9: Getting Organized
- Surface of the Desk
- Contents of the Desk
- Getting Rid of Clutter
- Guidelines for Keeping a Piece of Paper
- Cleaning Up
Session 10: Organizing Your Files
- Sorting Based on File Type
- File Categories
- Working Files
- Reference Files
- Archive Files
- Disaster Files
- Your Filing System
- Electronic Files
- Your Electronic Files
- Briefcase
- The Batching Technique
- Batching Tasks
Session 11: Managing Your Workload
- Managing E-mail
- Looking at Your E-mail
- Working Effectively with E-mail
- Mary Marvelous
- Question
- Our Recommendation
- Next Steps
- Workload Analysis
- The 168 Hour Plan
- Using Your Time
- More or Less
- Happiness and Me Time
- Regrets
Session 12: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 5 - Certificate in Getting Stuff Done - Personal Development Boot Camp Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: Purpose
- Pre-Assignment: Steps
- Pre-Assignment: Images
Session 2: Understanding Personal Efficiency
- Defining Personal Efficiency
- In the Groove
- A Holistic Approach
- Time Management vs. Personal Productivity
Session 3: Developing the Right Attitude
- Useful Skill Sets
- Useful Attitudes
- Why Multi-Tasking is a Myth
Session 4: Laying the Foundation
- Creating a Personal Vision Statement
- Step One: Identifying Your Values
- Bringing It All Together
- Step Three: Put it all Together
- Making Connections
- Identifying Dreams and Setting Goals
- Getting Some Ideas
- SPIRIT
- Putting it All Together
Session 5: The Building Blocks of a Good Organizational System
- Pareto's Principle
- Characteristics of a Good Organizational System
- Building a Customizable System
Session 6: Creating the Right Environment
- Garbage Out!
- Step Two: Make an Action Plan
- Step Three: Get Started, Part One
- Step Three: Get Started, Part Two
- Step Four: Finish the Task
- Laying Out Your Workspace, Part One
- Laying Out Your Workspace, Part Two
- Re-Designing Your Workspace
- Setting up a Daily System
- Priority Tray
- The Incubator
- Sample Incubator
- Using the Incubator
- Using the Incubator Each Day
- Setting up a Filing System
- Four File Types
- Filing Tips
- Putting Everything Back Together
- Putting it in Action, Part 1
Session 7: Setting up your Virtual Environment
- Organizing Electronic Files
- Tips and Tricks
- Making Your E-Mail Program Work for You
- Commit to Your E-mail Program
- Take Some Training
- Set Up Folders
- Schedule Backups and Archives
- Automate What You Can
- Use Time-Saving Tools
- Exploring Applications
- Top Applications
Session 8: Setting up Your Information Management Center
- Key Components of a System, Part 1
- Key Components of a System, Part 2
- Case Study: Sarah the Salesperson
- Case Study: Walter the Writer
- Case Study: Edna the Executive Assistant
- Making Connections
- Lessons Learned, Part 1
- Lessons Learned Part 2
Session 9: Managing Information in Six Easy Steps
- GOPHER It!
- Processing E-Mail Messages
- Digging Donald out of the Hole
- Problem One
- Problem Two
- Problem Three
Session 10: Prioritizing Your Tasks
- The Urgent-Important Matrix
- Matrix Overview
- Quadrant 1: Urgent and Important
- Quadrant 2: Important but Not Urgent
- Quadrant 3: Urgent but Not Important
- Quadrant 4: Not Urgent and Not Important
- Putting Tasks in Their Place
Session 11: Saying No
- Techniques for Saying No, Part One
- Techniques for Saying No, Part Two
- Techniques for Saying No, Part Three
- Techniques for Saying No, Part Four
Session 12: Creating Routines
- Why Routines?
- Start of Day Routine
- End of Day Routine
- Dealing with E-mail
Session 13: Stopping Procrastination Now (Not Later!)
- Tackling Procrastination
- A Challenge to Change, Part 1
- A Challenge to Change, Part 2
- A Challenge to Change, Part 3
- A Challenge to Change, Part 4
Session 14: Applying Our Lessons at Home
- Meals
- Exercise
- Fun Stuff
- Children
- Chores
- General Organization
Session 15: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
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The Minute Taker's Online Bundle, 5 Certificate Courses
Learn How to Take Meeting Minutes that Contain Accurate and Relevant Information
Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
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About This Course
What you will learn - Learn How To Take Minutes Correctly And Efficiently
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Get BIG Savings with our The Minute Taker's Online Bundle, 5 Certificate Courses
- The Minute Taker's
- Active Listening
- Advanced Writing Skills
- Time Management
- Getting Stuff Done
1. The Minute Taker's: Learn How To Take Minutes Correctly And Efficiently
One of the most important ingredients for a successful meeting is accurate minutes. This will show you how to take minutes correctly and efficiently.
You’ll begin this course by learning what a minute-taker does and what skills they should have. Then, you’ll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book.
At the end of this course, you will be able to:
- Recognize the importance of minute-taking.
- Develop key minute-taking skills, including listening skills, critical thinking, and organization.
- Be able to resolve many of the complaints that affect minute-takers.
- Be able to write minutes that are suitable for formal meetings, semiformal meetings, and action minutes.
- Be an efficient minute-taker in any type of meeting.
- Be able to prepare and maintain a minute book.
2. Active Listening: Learn the Basics of Active Listening
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. This course focuses on active listening, which encompasses the best of communication.
In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks.
After you complete this Active Listening course, you will be able to:
- Define active listening and its key components.
- Identify ways to become a better listener.
- Use body language to reflect a positive listening attitude.
- Understand the difference between sympathy and empathy, and when each is appropriate.
- Create a listening mindset using framing, positive intent, and focus.
- Be genuine in your communications.
- Understand the communication process.
- Ask questions, probe for information, and use paraphrasing techniques.
- Build relationships to create an authentic communication experience.
- Identify common listening problems and solutions.
3. Advanced Writing Skills: Enhance Your Business Writing Skills
This course is designed for good writers who are ready to learn the nuances of letters, business cases, proposals, and reports. Therefore, we recommend that you complete “Business Writing That Works” before beginning this course.
In this course, you will learn how to write specific kinds of documents, including letters, business cases, reports, and proposals. You will also review some fundamental writing rules, such as the four C’s of writing and paragraph construction.
At the end of this course, you will be able to:
- Make your writing clear, complete, concise, and correct.
- Improve sentence construction and paragraph development.
- Deal with specific business requests.
- Create effective business cases, proposals, and reports.
- Thoroughly document sources that you use in your writing.
4. Get Organized for Peak Performance Time Management: Make The Most Out Of Your Time
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This course will give you some ways to get organized and make the most of your time.
In this course, you will learn how to organize your workflow and office space, use your planner effectively, and delegate some of your work to other people.
At the end of this Time Management: Get Organized for Peak Performance course, you will be able to:
- Better organize yourself and your workspace for peak efficiency.
- Understand the importance of, and the most useful techniques for, setting and achieving goals.
- Identify the right things to be doing and develop plans for doing them.
- Learn what to delegate and how to delegate well.
- Take control of things that can derail your workplace productivity.
5. Getting Stuff Done - Personal Development Boot Camp: Explore What Personal Efficiency Is All About
Like any other personal challenge, time management requires a customized system that works for you. This course will give you a number of organizational tools and techniques to consider. At the end of the course, you will have a personal productivity plan that you can apply right away.
To start this course, you’ll explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. Then, you’ll outline your vision statement, dreams, and goals. Next, you’ll learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. You’ll also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. Finally, you’ll learn how to get organized at home.
After you complete this Getting Stuff Done: Personal Development Boot Camp course, you will be able to:
- Identify what personal efficiency is, what skill sets can improve your personal productivity, and what attitudes we should cultivate.
- Explain why multi-tasking is a myth.
- Describe what role long-term goals play in short-term efficiency.
- Share a personal vision and develop dreams and goals from it.
- Apply the 80/20 rule and learn how it should affect planning.
- Identify the characteristics of a good organizational system.
- Develop a plan for an efficient workspace, including a customized information center and a filing system.
- Apply a system that will allow you to process any type of information that crosses your desk, including e-mail, electronic files, paper files, voice mail, text messages, and drop-in visitors..
- Use the Eisenhower principle to prioritize work.
- Say no.
- Use routines to simplify your life.
- Understand why you procrastinate and develop methods for tackling tasks.
- Apply ideas and tools to make your household more productive and efficient.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Minute Taker's Workshop 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate in The Minute Taker's Workshop Online Course
Course Overview
- Session 1: Learning Objectives
- Pre-Assignment
Session 2: The Role of a Minute-Taker
- What is a Minute-Taker?
- Other Names for the Minute-Taker
- The Purpose of Minutes
- Making Connections
- Common Problems
- Useful Solutions
Session 3: The Skills of a Minute-Taker
- Key Skills
- Listening Skills
- Listening for Answers
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- About Critical Thinking
- Examples of Critical Thinking
- Organization Skills
Session 4: Meeting Agreements
- Meeting Agreements Forms
- The Chair
- The Minute-Taker
- The Meeting Participant
Session 5: Minute Styles
- Choosing a Style
- Informal Minutes
- Action Minutes
- Action Notes Example
- Action Minutes Example
- Formal Minutes
- Formal Minutes Sample
Session 6: What Do I Record?
- Recording Motions and Resolutions
- Sample Motions
- Series of Motions
- Series of Motions
- Resolutions
- Sample Resolution
- What to Record
- Note-Taking Guidelines
Session 7: Techniques for Preparing Minutes
- Top Techniques
- Before the Meeting
- During the Meeting
- After the Meeting
- Writing Minutes
- Style Considerations
- Margins and Spacing
- Preparing Minutes
- Editing Minutes
- Proofreading: Part One
- Proofreading: Part Two
- Pre-Assignment Review
Session 8: Taking Minutes in an Interactive Meeting
- Taking Minutes in Interactive Meetings
- The Role of the Facilitator
- A Recorder's Role
Session 9: The Minute Book
- The Minute Book, Part One
- The Minute Book, Part Two
Session 10: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate in Active Listening Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Active Listening
- What is Active Listening?
- Responding to Feelings
- Reading Cues
- Demonstrating Listening
- Identifying Good Listeners
- Tips for Becoming a Better Listener
- Pre-Assignment Review
Session 3: Body Language Basics
- Silent Messages
- Making Connections
Session 4: Attitude is Everything!
- Understanding Sympathy and Empathy
- Demonstrating Empathy
- Creating the Right Mindset
- Reframing the Situation
- Establishing Positive Intent
- Maintaining Focus
- Being Genuine
- Considering Your Purpose
- Making Connections
- Constructing Your Response
Session 5: Encouraging Conversation
- What Is Said and What Is Heard
- The Ladder of Inference, Part One
- The Ladder of Inference, Part Two
- The Ladder of Inference, Part Three
- The Ladder of Inference, Part Four
- Reflection: Using Your Own Experiences as a Resource
- Asking Questions, Part One
- Asking Questions, Part Two
- Probing Techniques, Part One
- Probing Techniques, Part Two
- Paraphrasing Techniques
- Echoing Techniques
Session 6: Building Relationships
- Building Common Ground
- Finding Common Ground
- Using Humor
- NLP Tips and Tricks
- Associated or Dissociated
- Towards or Away From
- Match/Mismatch
Session 7: Getting Over Listening Roadblocks
- Problems and Solutions
- Making Connections
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate in Advanced Writing Skills Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session 2: The Four Cs of Writing
- Writing Clearly
- Familiar Words
- Precise Words
- Concrete Nouns
- Using Jargon
- Jargon
- Writing Concisely
- Being Concise
- Our Concise Responses
- Complete Writing
- Writing Correctly
- Selecting Your Sources
- Style
- Being Stylish
- Facts
- Being Factual
- Facts About the Internet
- Choosing Your Sources
- Selecting Our Sources - Responses
Session 3: Writing Mechanics
- Emphasis
- Adding Emphasis
- Sentence Unity
- Sentence Structure
- Paragraph Size
- Proper Paragraphs
- Our Arranged Paragraphs
- More on Paragraphs - Unity
- More on Paragraphs - Coherence
- More on Paragraphs - Emphasis
- Rhythm
- Voice
- Are You Being Active or Passive?
- Changing the Emphasis
Session 4: Dealing with Specific Requests
- Types of Letters
- Information Requests
- Letters of Recommendation
- Letters Refusing Requests
- Letters of Persuasion
- Recommendation
- Saying No
- Persuading
- Responding
Session 5: Preparing Business Documents
- Defining Business Cases
- Business Cases
- Setting Up Your Business Case
- Requests for Proposals
- Writing Reports
- Writing Formal Reports
- Documentation
- Direct Quotes
- Citing Sources
- Being Consistent
Session 6: Editing Techniques
- Pre-Assignment Review
Session 7: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - Certificate in getting Organized for Peak Performance Time Management Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: The Power of a Change
- Your Bucket List
- 1 to 10
- 11 to 20
- 21 to 30
- 31 to 40
- 41 to 50
- Pre-Assignment Review
Session 3: Changing Our Perspective
- Making Changes
- Connecting with People
- Paperwork
- Reading
- Exercise
- Summarizing the Priorities
- Case Study, Part One
- Case Study, Part Two
- Questions
Session 4: Setting Goals
- The Dot Exercise
- Setting Goals
- Setting Goals with SPIRIT
- Setting a SPIRIT Goal
Session 5: Planning Tips and Tricks
- Guidelines for Efficient Planning
- Using a Guideline
- Making Plans
- Organizing Your Work Area and Your Paperwork
- Using a Tip
Session 6: Setting Up a Routine
- How Routines Can Help You
- Creating a Routine
- What to Include?
- Creating Your Routine
Session 7: Doing it Right
- Balance
- Balancing Your Week
- Organize Your Time
- Organizing Yourself
- Let Things Go
- Delegate
- Five Levels and Five Steps of Delegation
- Delegating Work
- The Story
- Managing Time
- Questions, Part 1
- Questions, Part 2
- Discussing Sheila
Session 8: Putting an End to Procrastination
- Eating a Frog
- Choose the Ugly One
- Clearing Out the Frogs
Session 9: Getting Organized
- Surface of the Desk
- Contents of the Desk
- Getting Rid of Clutter
- Guidelines for Keeping a Piece of Paper
- Cleaning Up
Session 10: Organizing Your Files
- Sorting Based on File Type
- File Categories
- Working Files
- Reference Files
- Archive Files
- Disaster Files
- Your Filing System
- Electronic Files
- Your Electronic Files
- Briefcase
- The Batching Technique
- Batching Tasks
Session 11: Managing Your Workload
- Managing E-mail
- Looking at Your E-mail
- Working Effectively with E-mail
- Mary Marvelous
- Question
- Our Recommendation
- Next Steps
- Workload Analysis
- The 168 Hour Plan
- Using Your Time
- More or Less
- Happiness and Me Time
- Regrets
Session 12: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 5 - Certificate in Getting Stuff Done - Personal Development Boot Camp Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: Purpose
- Pre-Assignment: Steps
- Pre-Assignment: Images
Session 2: Understanding Personal Efficiency
- Defining Personal Efficiency
- In the Groove
- A Holistic Approach
- Time Management vs. Personal Productivity
Session 3: Developing the Right Attitude
- Useful Skill Sets
- Useful Attitudes
- Why Multi-Tasking is a Myth
Session 4: Laying the Foundation
- Creating a Personal Vision Statement
- Step One: Identifying Your Values
- Bringing It All Together
- Step Three: Put it all Together
- Making Connections
- Identifying Dreams and Setting Goals
- Getting Some Ideas
- SPIRIT
- Putting it All Together
Session 5: The Building Blocks of a Good Organizational System
- Pareto's Principle
- Characteristics of a Good Organizational System
- Building a Customizable System
Session 6: Creating the Right Environment
- Garbage Out!
- Step Two: Make an Action Plan
- Step Three: Get Started, Part One
- Step Three: Get Started, Part Two
- Step Four: Finish the Task
- Laying Out Your Workspace, Part One
- Laying Out Your Workspace, Part Two
- Re-Designing Your Workspace
- Setting up a Daily System
- Priority Tray
- The Incubator
- Sample Incubator
- Using the Incubator
- Using the Incubator Each Day
- Setting up a Filing System
- Four File Types
- Filing Tips
- Putting Everything Back Together
- Putting it in Action, Part 1
Session 7: Setting up your Virtual Environment
- Organizing Electronic Files
- Tips and Tricks
- Making Your E-Mail Program Work for You
- Commit to Your E-mail Program
- Take Some Training
- Set Up Folders
- Schedule Backups and Archives
- Automate What You Can
- Use Time-Saving Tools
- Exploring Applications
- Top Applications
Session 8: Setting up Your Information Management Center
- Key Components of a System, Part 1
- Key Components of a System, Part 2
- Case Study: Sarah the Salesperson
- Case Study: Walter the Writer
- Case Study: Edna the Executive Assistant
- Making Connections
- Lessons Learned, Part 1
- Lessons Learned Part 2
Session 9: Managing Information in Six Easy Steps
- GOPHER It!
- Processing E-Mail Messages
- Digging Donald out of the Hole
- Problem One
- Problem Two
- Problem Three
Session 10: Prioritizing Your Tasks
- The Urgent-Important Matrix
- Matrix Overview
- Quadrant 1: Urgent and Important
- Quadrant 2: Important but Not Urgent
- Quadrant 3: Urgent but Not Important
- Quadrant 4: Not Urgent and Not Important
- Putting Tasks in Their Place
Session 11: Saying No
- Techniques for Saying No, Part One
- Techniques for Saying No, Part Two
- Techniques for Saying No, Part Three
- Techniques for Saying No, Part Four
Session 12: Creating Routines
- Why Routines?
- Start of Day Routine
- End of Day Routine
- Dealing with E-mail
Session 13: Stopping Procrastination Now (Not Later!)
- Tackling Procrastination
- A Challenge to Change, Part 1
- A Challenge to Change, Part 2
- A Challenge to Change, Part 3
- A Challenge to Change, Part 4
Session 14: Applying Our Lessons at Home
- Meals
- Exercise
- Fun Stuff
- Children
- Chores
- General Organization
Session 15: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund guarantee. Just send us an email to info@coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
This month, we are providing it for Free with all Course Purchases, as a special offer!
Benefits:
• How to layout a Success Plan.
• Get where you want to be in life.
• How to unclutter your mind to succeed.
• Achieve your dreams using your imagination.
• How to have faith in yourself.
Features:
• Life time access
• Complement your individual course purchase.
• Click here Personal Success Training Program to see thousands of positive reviews,
Hurry - offer - ends this month!
Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
