Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Certificate Course

Master The Three Fundamental Skills Of Leadership

Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Certificate Course

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Study Leadership Skills for Supervisors Online Course and Master the Three Fundamental Skills of Leadership

Our Leadership Skills for Supervisors Online Course will teach you soft skills that are required for effective professional development. According to the Stanford Research Institute International and the Carnegie Mellon Foundation, soft skills account for 75% of long-term job success. Better customer service, improved communications and team interactions, stronger relationships, and increased efficiency are all advantages of having solid and soft skills.

These abilities are critical because they set the tone for the workplace. A good supervisor can conduct their job effectively and gain more respect from their colleagues and superiors. Learning all of the skills required to effectively leader can be difficult, but a few key points should be noted.

Leaders are always the most effective supervisors and managers. Leadership abilities enable you to motivate and guide employees to perform to their full potential. Good leaders develop employees who are loyal and productive to the organization. Leadership abilities can be learned and honed.

All leaders must master three fundamental skills: communication, coaching, and conflict resolution. This introductory training will show you the fundamentals of all three aspects. This Leadership Skills for Supervisors Online Course will teach you about coaching models, conflict resolution skills, and the ability to interact with your employees. You will also take a leadership assessment to determine how to connect with others. As a bonus, you will be introduced to essential leadership theories, such as the Situational Leadership II® model and leadership effectiveness.

What you will learn with our Leadership Skills for Supervisors Online Course

  • Learn ways to prioritize, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.

Leadership Skills for Supervisors Online Course - Requirements

The Leadership Skills for Supervisors Course is delivered 100 percent online 24/7.

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Registered students gain unrestricted access to the Leadership Skills for Supervisors Course
  3. All course material is available online 24/7 and can be accessed using any device
  4. Study online from anywhere in your own time at your own pace
  5. All students who complete the course will be awarded with a certificate of completion

For any additional questions please see our comprehensive FAQS tab above.

Leadership Skills for Supervisors Online Course Outline

Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Course

Session 1: Course Overview

Supervisors are a significant economic factor. They have the authority to toggle on or off the efficiency of those who report to them. They serve as the vital link between the employee on the shop floor or at the service desk and the organization's managers. While they typically have more professional skills than the staff they supervise, they will lack leadership expertise.

Learning Objectives:

  • Learn ways to prioritize, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.

Topics to be discussed include:

  • Pre-Assignment
  • Pre-Course Assessment

Session 2: Pre-Assignment Review

Pre-assignments are intended to get students excited about the subject and getting ready to learn. In this situation, they've looked at certain suggestions for organizational skills for managers and what they're willing to learn.

Topics to be discussed include:

  • Making Connections

Session 3: What’s Your Type? How About Mine?

When someone is open to self-discovery, they gain insights into their own attitudes and motivations. They will complete a self-assessment and then learn about the key characteristics of the forms covered in this workshop.

Seeking Information

There are several approaches to discussing the personality types of individuals with which they work and play. If they use initials such as the MBTI (Myers-Briggs Type Indicator), colors such as Personality Dimensions, edutainment such as True Colors, animal names, or Greek philosophers, the theory is that there are basic temperaments to which they can adapt and choose.

Topics to be discussed include:

  • Identifying Your Characteristics and Preferences
  • Questionnaire
  • What Does it Mean To Have a Number?
  • Mostly A’s – Inquiring Rationals, Part One
  • Mostly A’s – Inquiring Rationals, Part Two
  • Mostly B’s – Authentic Idealists, Part One
  • Mostly B’s – Authentic Idealists, Part Two
  • Mostly C’s – Organized Guardians, Part One
  • Mostly C’s – Organized Guardians, Part Two
  • Mostly D’s – Resourceful Artisans, Part One
  • Mostly D’s – Resourceful Artisans, Part Two
  • What’s Important?
  • Debrief
  • Understanding Introverts and Extroverts
  • Questionnaire
  • Using the Continuum
  • Case Study

Session 4: Understanding Leadership

Being a leader entails a method of continual learning. In this session, they will hear about certain facets of leadership, such as success management, servant leadership, and onboarding.

About Leadership

Defining Leadership

There are many very good leaderships styles that have been established over several years of research and with the assistance of several organizations and their executives. Many of these examples have certain characteristics in common that they can surely draw from when they strive to become the best leaders they can be.

Topics to be discussed include:

  • The Situational Leadership II Model
  • Understanding Your Comfort Zone
  • Choosing Our Style
  • The Cyclical Process
  • Managing Performance
  • Making Connections
  • Servant Leadership
  • Making Connections
  • Onboarding and Orientation
  • First Day Disasters
  • Considering the Consequences

Session 5: Manage Your Time and Your Energy

When one's duties grow, they should plan for a period of learning and change as they move away from front-line work and into a supervisory position. In this lesson, they can learn how to apply their resources when they are most alert and how to use their time effectively.

Introduction

They, like most people, like to get work done while still having fun. However, learning how to do the work they need to do as effectively as possible, but still remaining secure and comfortable in the fact that nothing has slipped between the cracks, is a dream we both strive for.

Topics to be discussed include:

  • Larks and Owls
  • SPIRIT Goals
  • Organizing Your Workspace, Part One
  • Organizing Your Workspace, Part Two
  • Organizing Your Workspace, Part Three
  • Our Top Time Management Tip

Session 6: The Commitment Curve

They can find examples of employees who are highly committed to what they do as they examine how people function in their company. They work with concentration and determination, reach deadlines, and have a good attitude and energy for the group.

The Big Picture

This workshop acknowledges that the new hire will be doing more than simply trying to do their work. They will also be developing partnerships with those around them, learning how the organization functions, understanding what is required of them, figuring out reporting lines and jurisdictions, and a slew of other exhausting and challenging tasks. 

Topics to be discussed include:

  • The Phases of the Curve
  • Stages of the Curve
  • Stage One: Uninformed Optimism
  • Stage Two: Informed Pessimism
  • Stage Three: Hopeful Realism
  • Stage Four: Informed Optimism
  • Summary
  • What Can Be Done to Bridge the Commitment Gap?

Session 7: Employee Development Models

Employees who listen to them, including managers, may have a variety of temperaments. Part of their responsibilities may include finding the right way to communicate for their employees and how to best inspire and direct them. They will learn a coaching style that they find really useful, a conversation model, the strength of I messages, and the implications and benefits matrix in this session.

The Coaching Model

Introduction

It helps to provide a process when it comes to achieving results as a coach. Since they are working with humans, they would not choose to become slaves to the process, but rather use it as a framework. Nobody can absolutely plan someone else's coaching method. However, there are four stages that are common to most coaching styles.

Topics to be discussed include:

  • Step One: Frame a Conversation, Part One
  • Step One: Frame a Conversation, Part Two
  • Step Two: Create Opportunities
  • Step Three: Create an Action Plan
  • Step Four: Give Feedback, Part One
  • Step Four: Give Feedback, Part Two
  • The Dialogue Model
  • Defining I Messages
  • Building the Message
  • Description Techniques
  • The Consequences and Benefits Matrix

Session 8: Dealing with Conflict and Difficult Issues

Disagreements of opinion and beliefs can contribute to tension when dealing with others. It is very simple for people to figure things out on their own, and other times it is important for a boss to step in. In this session, they will focus on how they will cope with these problems. They will also discuss several methods for settling disagreements.

Topics to be discussed include:

  • Reflection
  • Techniques for Resolving Conflict

Session 9: What Successful Leaders Do

When companies adapt, so do people's expectations of what leadership entails. The management models of the previous century are not always the best strategy for the twenty-first century. This session would look at what makes a good leader and the strategies or applications they choose.

Secrets to Success

Checklist for Success

Many experiments have been conducted over the years in an attempt to discover what it is that good leaders do that makes them so effective. In the 1970s, management schools and scholars such as Dr. Eugene E. Jennings taught that these traits were shared by influential leaders. Similar lists of these characteristics have been produced numerous times.

Topics to be discussed include:

  • Creating the Right Environment
  • Making Connections
  • Practices to Practice

Session 10: A Personal Action Plan

Students will be given questions during this session to help them plan their short- and long-term objectives. This final exercise allows them to synthesize their previous learning and bring it into effect.

Topics to be discussed include:

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Summary

This course concluded with a study of the pre-assignment and consideration of current leadership ideas. The students then conducted a self-assessment to determine their leadership style as well as their level of introversion/extroversion. The Situational Leadership II® Model and servant leadership were then considered. 

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Pre-Assignment Review

  •     Making Connections

Session 3: Whats Your Type? How About Mine?

  •     Seeking Information
  •     Identifying Your Characteristics and Preferences
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly As – Inquiring Rationals, Part One
  •     Mostly As – Inquiring Rationals, Part Two
  •     Mostly Bs – Authentic Idealists, Part One
  •     Mostly Bs – Authentic Idealists, Part Two
  •     Mostly Cs – Organized Guardians, Part One
  •     Mostly Cs – Organized Guardians, Part Two
  •     Mostly Ds – Resourceful Artisans, Part One
  •     Mostly Ds – Resourceful Artisans, Part Two
  •     Whats Important?
  •     Debrief
  •     Understanding Introverts and Extroverts
  •     Questionnaire
  •     Using the Continuum
  •     Case Study

Session 4: Understanding Leadership

  •     About Leadership
  •     The Situational Leadership II® Model
  •     Understanding Your Comfort Zone
  •     Choosing Our Style
  •     The Cyclical Process
  •     Managing Performance
  •     Making Connections
  •     Servant Leadership
  •     Making Connections
  •     Onboarding and Orientation
  •     First Day Disasters
  •     Considering the Consequences

Session 5: Manage Your Time and Your Energy

  •     Introduction
  •     Larks and Owls
  •     SPIRIT Goals
  •     Organizing Your Workspace, Part One
  •     Organizing Your Workspace, Part Two
  •     Organizing Your Workspace, Part Three
  •     Our Top Time Management Tip

Session 6: The Commitment Curve

  •     The Big Picture
  •     The Phases of the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     Summary
  •     What Can Be Done to Bridge the Commitment Gap?

Session 7: Employee Development Models

  •     The Coaching Model
  •     Step One: Frame a Conversation, Part One
  •     Step One: Frame a Conversation, Part Two
  •     Step Two: Create Opportunities
  •     Step Three: Create an Action Plan
  •     Step Four: Give Feedback, Part One
  •     Step Four: Give Feedback, Part Two
  •     The Dialogue Model
  •     Defining I Messages
  •     Building the Message
  •     Description Techniques
  •     The Consequences and Benefits Matrix

Session 8: Dealing with Conflict and Difficult Issues

  •     Reflection
  •     Techniques for Resolving Conflict

Session 9: What Successful Leaders Do

  •     Secrets to Success
  •     Creating the Right Environment
  •     Making Connections
  •     Practices to Practice
  •     Making Connections

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
39%
4 star
33%
3 star
20%
2 star
7%
1 star
2%
(46)
Average rating 3.8 out of 5 stars

Leonie Madden

24 November 2021 12:35:44 PM

Great course

Jumoke Adenuga

30 August 2021 05:17:37 AM

Good

Debra MacKinnon

12 January 2021 04:18:48 PM

learnt alot

Ian Philip Rose

22 June 2020 04:35:47 PM

Very good

Dave Norman

21 June 2020 12:16:12 AM

Very informatable course

Nathan Russell Bond

2 June 2020 11:30:08 AM

Great course

Ge Yu

16 May 2020 01:16:28 AM

Good

Amit Kumar Mitra

11 May 2020 03:13:35 PM

Very informative for aspiring leaders-- thanks

Christos Seitanidis

1 May 2020 11:53:24 AM

Excellent! God bless!

Cheryl Montesclaros

29 August 2018 02:52:58 AM

Great

Dennis Mortimer

25 June 2021 09:51:39 AM

This was a great assessment learning to me is always fun

Patricia McGann

11 May 2021 02:11:42 AM

So far so good.

Ramon Varela

11 February 2021 04:17:56 PM

.

Pelesa Tui

24 August 2020 10:33:00 AM

excellent course

Rosemarie Furlong

13 August 2020 02:47:20 PM

Very informative course and easy to understand

Stephen Francis Hartley

12 May 2020 10:00:33 AM

very in-depth course requires concentration but is worth the effort

Chanicque Thompson

10 March 2020 08:14:41 PM

This course definitely assisted me in grooming my Leadership skills and made me aware of aspects that I hadn't previously considered. I am also pleased that I have the knowledge to know that I, too am accountable and need to couple my goals with end dates and review those goals along the way. I am confident that this course has nurtured my leadership skills and that I will be a greater leader in future.

Angelina Doblan Laguna

3 September 2019 06:37:09 AM

THIS COURSE OF leadership,is very good.a lot to learn about leader.gave me an idea how to be a good and best leader.

Troy Belling

17 April 2021 11:49:57 AM

An informative and easy to understand course.

Julie Wilson

18 December 2020 12:37:05 AM

Great course that gives a good basis for helping be a better supervisor

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About this Course

Study Leadership Skills for Supervisors Online Course and Master the Three Fundamental Skills of Leadership

Our Leadership Skills for Supervisors Online Course will teach you soft skills that are required for effective professional development. According to the Stanford Research Institute International and the Carnegie Mellon Foundation, soft skills account for 75% of long-term job success. Better customer service, improved communications and team interactions, stronger relationships, and increased efficiency are all advantages of having solid and soft skills.

These abilities are critical because they set the tone for the workplace. A good supervisor can conduct their job effectively and gain more respect from their colleagues and superiors. Learning all of the skills required to effectively leader can be difficult, but a few key points should be noted.

Leaders are always the most effective supervisors and managers. Leadership abilities enable you to motivate and guide employees to perform to their full potential. Good leaders develop employees who are loyal and productive to the organization. Leadership abilities can be learned and honed.

All leaders must master three fundamental skills: communication, coaching, and conflict resolution. This introductory training will show you the fundamentals of all three aspects. This Leadership Skills for Supervisors Online Course will teach you about coaching models, conflict resolution skills, and the ability to interact with your employees. You will also take a leadership assessment to determine how to connect with others. As a bonus, you will be introduced to essential leadership theories, such as the Situational Leadership II® model and leadership effectiveness.

What you will learn with our Leadership Skills for Supervisors Online Course

  • Learn ways to prioritize, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.

Leadership Skills for Supervisors Online Course - Requirements

The Leadership Skills for Supervisors Course is delivered 100 percent online 24/7.

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Registered students gain unrestricted access to the Leadership Skills for Supervisors Course
  3. All course material is available online 24/7 and can be accessed using any device
  4. Study online from anywhere in your own time at your own pace
  5. All students who complete the course will be awarded with a certificate of completion

For any additional questions please see our comprehensive FAQS tab above.

Leadership Skills for Supervisors Online Course Outline

Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Course

Session 1: Course Overview

Supervisors are a significant economic factor. They have the authority to toggle on or off the efficiency of those who report to them. They serve as the vital link between the employee on the shop floor or at the service desk and the organization's managers. While they typically have more professional skills than the staff they supervise, they will lack leadership expertise.

Learning Objectives:

  • Learn ways to prioritize, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.

Topics to be discussed include:

  • Pre-Assignment
  • Pre-Course Assessment

Session 2: Pre-Assignment Review

Pre-assignments are intended to get students excited about the subject and getting ready to learn. In this situation, they've looked at certain suggestions for organizational skills for managers and what they're willing to learn.

Topics to be discussed include:

  • Making Connections

Session 3: What’s Your Type? How About Mine?

When someone is open to self-discovery, they gain insights into their own attitudes and motivations. They will complete a self-assessment and then learn about the key characteristics of the forms covered in this workshop.

Seeking Information

There are several approaches to discussing the personality types of individuals with which they work and play. If they use initials such as the MBTI (Myers-Briggs Type Indicator), colors such as Personality Dimensions, edutainment such as True Colors, animal names, or Greek philosophers, the theory is that there are basic temperaments to which they can adapt and choose.

Topics to be discussed include:

  • Identifying Your Characteristics and Preferences
  • Questionnaire
  • What Does it Mean To Have a Number?
  • Mostly A’s – Inquiring Rationals, Part One
  • Mostly A’s – Inquiring Rationals, Part Two
  • Mostly B’s – Authentic Idealists, Part One
  • Mostly B’s – Authentic Idealists, Part Two
  • Mostly C’s – Organized Guardians, Part One
  • Mostly C’s – Organized Guardians, Part Two
  • Mostly D’s – Resourceful Artisans, Part One
  • Mostly D’s – Resourceful Artisans, Part Two
  • What’s Important?
  • Debrief
  • Understanding Introverts and Extroverts
  • Questionnaire
  • Using the Continuum
  • Case Study

Session 4: Understanding Leadership

Being a leader entails a method of continual learning. In this session, they will hear about certain facets of leadership, such as success management, servant leadership, and onboarding.

About Leadership

Defining Leadership

There are many very good leaderships styles that have been established over several years of research and with the assistance of several organizations and their executives. Many of these examples have certain characteristics in common that they can surely draw from when they strive to become the best leaders they can be.

Topics to be discussed include:

  • The Situational Leadership II Model
  • Understanding Your Comfort Zone
  • Choosing Our Style
  • The Cyclical Process
  • Managing Performance
  • Making Connections
  • Servant Leadership
  • Making Connections
  • Onboarding and Orientation
  • First Day Disasters
  • Considering the Consequences

Session 5: Manage Your Time and Your Energy

When one's duties grow, they should plan for a period of learning and change as they move away from front-line work and into a supervisory position. In this lesson, they can learn how to apply their resources when they are most alert and how to use their time effectively.

Introduction

They, like most people, like to get work done while still having fun. However, learning how to do the work they need to do as effectively as possible, but still remaining secure and comfortable in the fact that nothing has slipped between the cracks, is a dream we both strive for.

Topics to be discussed include:

  • Larks and Owls
  • SPIRIT Goals
  • Organizing Your Workspace, Part One
  • Organizing Your Workspace, Part Two
  • Organizing Your Workspace, Part Three
  • Our Top Time Management Tip

Session 6: The Commitment Curve

They can find examples of employees who are highly committed to what they do as they examine how people function in their company. They work with concentration and determination, reach deadlines, and have a good attitude and energy for the group.

The Big Picture

This workshop acknowledges that the new hire will be doing more than simply trying to do their work. They will also be developing partnerships with those around them, learning how the organization functions, understanding what is required of them, figuring out reporting lines and jurisdictions, and a slew of other exhausting and challenging tasks. 

Topics to be discussed include:

  • The Phases of the Curve
  • Stages of the Curve
  • Stage One: Uninformed Optimism
  • Stage Two: Informed Pessimism
  • Stage Three: Hopeful Realism
  • Stage Four: Informed Optimism
  • Summary
  • What Can Be Done to Bridge the Commitment Gap?

Session 7: Employee Development Models

Employees who listen to them, including managers, may have a variety of temperaments. Part of their responsibilities may include finding the right way to communicate for their employees and how to best inspire and direct them. They will learn a coaching style that they find really useful, a conversation model, the strength of I messages, and the implications and benefits matrix in this session.

The Coaching Model

Introduction

It helps to provide a process when it comes to achieving results as a coach. Since they are working with humans, they would not choose to become slaves to the process, but rather use it as a framework. Nobody can absolutely plan someone else's coaching method. However, there are four stages that are common to most coaching styles.

Topics to be discussed include:

  • Step One: Frame a Conversation, Part One
  • Step One: Frame a Conversation, Part Two
  • Step Two: Create Opportunities
  • Step Three: Create an Action Plan
  • Step Four: Give Feedback, Part One
  • Step Four: Give Feedback, Part Two
  • The Dialogue Model
  • Defining I Messages
  • Building the Message
  • Description Techniques
  • The Consequences and Benefits Matrix

Session 8: Dealing with Conflict and Difficult Issues

Disagreements of opinion and beliefs can contribute to tension when dealing with others. It is very simple for people to figure things out on their own, and other times it is important for a boss to step in. In this session, they will focus on how they will cope with these problems. They will also discuss several methods for settling disagreements.

Topics to be discussed include:

  • Reflection
  • Techniques for Resolving Conflict

Session 9: What Successful Leaders Do

When companies adapt, so do people's expectations of what leadership entails. The management models of the previous century are not always the best strategy for the twenty-first century. This session would look at what makes a good leader and the strategies or applications they choose.

Secrets to Success

Checklist for Success

Many experiments have been conducted over the years in an attempt to discover what it is that good leaders do that makes them so effective. In the 1970s, management schools and scholars such as Dr. Eugene E. Jennings taught that these traits were shared by influential leaders. Similar lists of these characteristics have been produced numerous times.

Topics to be discussed include:

  • Creating the Right Environment
  • Making Connections
  • Practices to Practice

Session 10: A Personal Action Plan

Students will be given questions during this session to help them plan their short- and long-term objectives. This final exercise allows them to synthesize their previous learning and bring it into effect.

Topics to be discussed include:

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Summary

This course concluded with a study of the pre-assignment and consideration of current leadership ideas. The students then conducted a self-assessment to determine their leadership style as well as their level of introversion/extroversion. The Situational Leadership II® Model and servant leadership were then considered. 

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Pre-Assignment Review

  •     Making Connections

Session 3: Whats Your Type? How About Mine?

  •     Seeking Information
  •     Identifying Your Characteristics and Preferences
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly As – Inquiring Rationals, Part One
  •     Mostly As – Inquiring Rationals, Part Two
  •     Mostly Bs – Authentic Idealists, Part One
  •     Mostly Bs – Authentic Idealists, Part Two
  •     Mostly Cs – Organized Guardians, Part One
  •     Mostly Cs – Organized Guardians, Part Two
  •     Mostly Ds – Resourceful Artisans, Part One
  •     Mostly Ds – Resourceful Artisans, Part Two
  •     Whats Important?
  •     Debrief
  •     Understanding Introverts and Extroverts
  •     Questionnaire
  •     Using the Continuum
  •     Case Study

Session 4: Understanding Leadership

  •     About Leadership
  •     The Situational Leadership II® Model
  •     Understanding Your Comfort Zone
  •     Choosing Our Style
  •     The Cyclical Process
  •     Managing Performance
  •     Making Connections
  •     Servant Leadership
  •     Making Connections
  •     Onboarding and Orientation
  •     First Day Disasters
  •     Considering the Consequences

Session 5: Manage Your Time and Your Energy

  •     Introduction
  •     Larks and Owls
  •     SPIRIT Goals
  •     Organizing Your Workspace, Part One
  •     Organizing Your Workspace, Part Two
  •     Organizing Your Workspace, Part Three
  •     Our Top Time Management Tip

Session 6: The Commitment Curve

  •     The Big Picture
  •     The Phases of the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     Summary
  •     What Can Be Done to Bridge the Commitment Gap?

Session 7: Employee Development Models

  •     The Coaching Model
  •     Step One: Frame a Conversation, Part One
  •     Step One: Frame a Conversation, Part Two
  •     Step Two: Create Opportunities
  •     Step Three: Create an Action Plan
  •     Step Four: Give Feedback, Part One
  •     Step Four: Give Feedback, Part Two
  •     The Dialogue Model
  •     Defining I Messages
  •     Building the Message
  •     Description Techniques
  •     The Consequences and Benefits Matrix

Session 8: Dealing with Conflict and Difficult Issues

  •     Reflection
  •     Techniques for Resolving Conflict

Session 9: What Successful Leaders Do

  •     Secrets to Success
  •     Creating the Right Environment
  •     Making Connections
  •     Practices to Practice
  •     Making Connections

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(46)
Average rating 3.8 out of 5 stars
5 star
39%
4 star
33%
3 star
20%
2 star
7%
1 star
2%

Leonie Madden

24 November 2021 12:35:44 PM

Great course

Jumoke Adenuga

30 August 2021 05:17:37 AM

Good

Debra MacKinnon

12 January 2021 04:18:48 PM

learnt alot

Ian Philip Rose

22 June 2020 04:35:47 PM

Very good

Dave Norman

21 June 2020 12:16:12 AM

Very informatable course

Nathan Russell Bond

2 June 2020 11:30:08 AM

Great course

Ge Yu

16 May 2020 01:16:28 AM

Good

Amit Kumar Mitra

11 May 2020 03:13:35 PM

Very informative for aspiring leaders-- thanks

Christos Seitanidis

1 May 2020 11:53:24 AM

Excellent! God bless!

Cheryl Montesclaros

29 August 2018 02:52:58 AM

Great

Dennis Mortimer

25 June 2021 09:51:39 AM

This was a great assessment learning to me is always fun

Patricia McGann

11 May 2021 02:11:42 AM

So far so good.

Ramon Varela

11 February 2021 04:17:56 PM

.

Pelesa Tui

24 August 2020 10:33:00 AM

excellent course

Rosemarie Furlong

13 August 2020 02:47:20 PM

Very informative course and easy to understand

Stephen Francis Hartley

12 May 2020 10:00:33 AM

very in-depth course requires concentration but is worth the effort

Chanicque Thompson

10 March 2020 08:14:41 PM

This course definitely assisted me in grooming my Leadership skills and made me aware of aspects that I hadn't previously considered. I am also pleased that I have the knowledge to know that I, too am accountable and need to couple my goals with end dates and review those goals along the way. I am confident that this course has nurtured my leadership skills and that I will be a greater leader in future.

Angelina Doblan Laguna

3 September 2019 06:37:09 AM

THIS COURSE OF leadership,is very good.a lot to learn about leader.gave me an idea how to be a good and best leader.

Troy Belling

17 April 2021 11:49:57 AM

An informative and easy to understand course.

Julie Wilson

18 December 2020 12:37:05 AM

Great course that gives a good basis for helping be a better supervisor

Load more reviews Loading...
1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
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Course Summary

Course ID: CFS03LSCC
Delivery Mode: Online
Access: Unlimited Lifetime
Time: Study at your own pace
Duration: 6 - 8 Hours
Assessments: Yes
Qualification: Certificate

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